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Australian Red Cross Lifeblood

Nursing Assistant

Australian Red Cross Lifeblood

Nursing Assistant supporting donors through the blood donation process at Lifeblood. Requires customer service skills and a passion for delivering optimal donor experiences.

Posted 7/31/2026part-timeRockingham • 🇦🇺 AustraliaMid-LevelSenior💰 A$33 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in donor interaction and blood collection processes, ensuring a positive donor experience while adhering to safety protocols. Capable of performing routine health assessments and collaborating effectively within a team to meet collection targets.

Highest-signal resume keywords
Customer Service ExperienceBlood Collection TechniquesNeedle SafetyTeam CollaborationHealth Monitoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Blood Pressure TestingHaemoglobin TestingNeedle InsertionNeedle RemovalBlood CollectionPlasma CollectionPlatelet Collection
Soft Skills
Interpersonal SkillsFlexibilityTeam Culture Support
Tools & Technologies
Blood Collection MachinesCollection Equipment
Industry Keywords
Donor EligibilityBiological MaterialsCollection Targets

About the role

Key responsibilities & impact
  • Greet and interview potential donors to understand their eligibility and suitability to donate
  • Create a donor experience they’ll love and want to come back
  • Complete routine blood pressure and haemoglobin tests
  • Set up machines and collections equipment
  • Insert and remove needles safely to collect whole blood, plasma, and platelets
  • Monitor donors post-donation and assist them with rebooking their next donation
  • Work collaboratively to achieve collection targets

Requirements

What you’ll need
  • Proven customer service experience
  • Be comfortable with needles and blood/biological materials
  • Occasionally lift between 9-22.7kgs
  • Support and foster a fantastic team culture
  • Frequently stand, walk and bend to set up and pack down machines and blood products
  • Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Saturday.

Benefits

Comp & perks
  • Minimum 5 weeks annual leave (up to 6 weeks)
  • Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
  • 14 weeks paid parental leave - no waiting period for either parent
  • Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
  • Plus, many more!