AT&T

Product Manager

• Define and articulate the next generation of AT&T Guarantee promises—Shape the product roadmap and align it to long term business goals.
• Champion a customer-obsessed mindset across all product initiatives, ensuring customer needs and pain points are at the center of every decision.
• Analyze and translate Net Promoter Score (NPS) and other customer feedback metrics into actionable strategies that improve customer loyalty, drive revenue growth, and expand market share.
• Build out business cases and tie NPS improvements and product capabilities to profitability
• Oversee the entire product lifecycle: conception, development, launch, growth, maturity, and iteration or retirement.
• Continuously evaluate product performance, gather customer feedback, and implement enhancements to maximize customer value.
• Ensure robust processes for product updates, feature releases
• Analyze industry trends and competitor offerings.
• Identify differentiators and develop strategic responses to maintain and expand market leadership and play to win customers.
• Collaborate with executive leadership, business units, Engineering, Network, Marketing, and Customer Experience teams to deliver a seamless and trustworthy customer experience.

Principal Product Manager

Account Executive

• Drive to connect with customers and deliver personalized sales interactions
• Offer hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions
• Engage with warm prospects through scheduled appointments provided by AT&T
• Complete paid training to set you up for success to work independently in the field

Field Sales Representative

Manager

• Oversee all aspects involved in the daily operation of a retail store.
• From merchandising and product launches to meeting and exceeding sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Coaching a team of retail sales consultants to ensure they meet sales and service goals.

Retail Store Manager

• Oversee all aspects involved in the daily operation of a retail store.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Manage and develop a team and ensure sales objectives are met.
• Participate in coaching a team of retail sales consultants to meet sales and service goals.
• Combine retail knowledge and leadership skills to drive store performance.

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers through options
• Be a part of the community through events, filling online orders, and making outbound calls
• Meet sales targets and earn commission

Bilingual Spanish Part Time Retail Sales Consultant

• Create meaningful connections with every customer
• Meeting sales targets with the power of AT&T’s full suite of products
• Use a consultative sales approach guiding customers through their options
• Work a schedule between 9am-9pm, including weekends
• Flexible and open to change to meet customer’s needs

Retail Sales Consultant

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers through their options
• Meet sales targets and earn commission
• Participate in community events
• Fill online orders and make outbound calls to customers
• Work a schedule between 9am-9pm, including weekends

Architect

• Provide consulting services, develop proposals, scope projects, manage client identification to invoicing, and ensure accurate billing
• Lead the design, implementation, testing, and deployment of scalable solutions, including problem identification and system architecture
• Engage in sales activities, establish credibility, meet with clients, and provide expertise on technical solutions and product suitability
• Collaborate with external partners for customer solutions, manage vendor relationships, and interface with product teams
• Contribute to knowledge repositories, mentor others, and provide inputs to strategic service development

Lead Principal Architect

• Sales employees will concentrate on acquiring new business and conducting customer visits in the field.
• Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
• Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
• Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
• Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
• Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
• Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.

B2B Sales Account Executive

• Take the lead at the center of where it all happens – our retail stores
• Oversee store operations, manage and develop a team
• Ensure AT&T customers experience our best-in-class services, entertainment and technology
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Provide extraordinary experience with our products and services
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Assistant Store Manager

• Take the lead at the center of where it all happens – our retail stores.
• Help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to meet and exceed sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Provide best in class paid training that will set you up for leadership success.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Assistant Retail Store Manager

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team.
• Ensure AT&T customers experience best-in-class services, entertainment and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives to ensure extraordinary customer experience with products and services.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers through their options
• Participate in community events and make outbound calls to customers
• Work a flexible schedule including evenings and weekends

Systems Engineer

• Design and lead enterprise billing platforms and services responsible for accuracy, scalability, and financial integrity across customer and partner ecosystems.
• Architect high-reliability billing systems that support invoicing, adjustments, settlements, and downstream financial processes.
• Translate complex billing, finance, and operational requirements into robust technical architectures aligned with business outcomes.
• Own the technical roadmap for billing platforms, ensuring alignment with platform strategy, compliance needs, and long-term modernization goals.
• Serve as the primary technical owner for billing initiatives, accountable for delivery success, architectural integrity, and system performance.
• Partner with finance, product, and downstream platform teams to ensure billing solutions integrate cleanly across the BSS landscape.
• Drive performance, reconciliation, and reliability analysis, resolving defects, data inconsistencies, and systemic risks.
• Ensure systems meet security, audit, regulatory, and compliance requirements, maintaining detailed technical and architectural documentation.
• Apply AI-enabled approaches to improve billing accuracy, exception handling, and operational efficiency.
• Provide technical leadership across multiple domains, influencing platform-wide decisions beyond billing.

Expert System Engineer – Billing Platforms

Strategy

• Develop and execute strategic initiatives and business plans for the BSSe program, aligning with AT&T’s broader goals
• Manage technical and product interdependencies across multiple programs, ensuring seamless collaboration and execution
• Conduct comprehensive market research and competitive analyses to identify trends, threats, and opportunities
• Build and interpret financial models and forecasts to support data-driven decision making
• Partner with senior leadership, business units, and technical teams to drive alignment and deliver program milestones
• Monitor industry trends, deliver competitive intelligence, and support negotiations for key transactions

Principal Product Manager

Field Sales Representative

Retail Store Manager

Retail Store Manager

Bilingual Spanish Part Time Retail Sales Consultant

Retail Sales Consultant

Retail Sales Consultant

Lead Principal Architect

B2B Sales Account Executive

Assistant Store Manager

Assistant Retail Store Manager

Assistant Retail Store Manager

Retail Sales Consultant

Expert System Engineer – Billing Platforms

Director, Business Strategy – Transformation Office