Installation Technician

AT&T

AT&T Installation Technician deploying broadband, Wi-Fi, and voice services at customer homes and businesses. Installing lines, activating networks, and solving technology problems.

Posted 9/2/2026full-timeCleveland • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and managing physical demands of the role.

Highest-signal resume keywords

Broadband InstallationWi-Fi ActivationCustomer ServiceValid State Driver's LicenseHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cable IdentificationLadder SafetyProblem SolvingService ActivationPhysical Lifting

Soft Skills

Independent WorkCustomer Experience Enhancement

Industry Keywords

High-Speed BroadbandVoice ServicesFlexible ScheduleEmergency CalloutsOvertime Availability

About the role

Key responsibilities & impact

Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses.
Work independently as a trusted expert in customer locations.
Install new lines, climb ladders, plug in and activate Wi-Fi networks.
Solve customer technology and service problems.
Connect customers to AT&T services and elevate the customer experience.

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends.
Possess a valid state driver’s license.
Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
Weigh less than 325 lbs., required for ladder safety.
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency callouts and holiday work.
Identify wire and cable colors.
Qualify on pre-employment assessments.
Have a High School Diploma or GED

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Extensive training
Ongoing paid training