Assistant Store Manager

AT&T

Assistant Store Manager supporting AT&T retail store operations, sales, and customer service in San Jose. Coaching sales consultants and driving store performance.

Posted 9/2/2026full-timeSan Jose • California • 🇺🇸 United StatesMid-LevelSenior💰 $57,000 - $85,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills to drive sales and optimize operational efficiency in a retail environment. Proven ability to coach and develop a team while ensuring exceptional customer service and achieving performance goals.

Highest-signal resume keywords

Retail Management ExperienceSales Performance OptimizationTeam Coaching and DevelopmentCustomer Experience EnhancementTelecommunications Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategyOperational EfficiencyMerchandisingAnalytical Problem-SolvingPromotional Activities

Soft Skills

Excellent CommunicationLeadershipCollaborationInitiativeTeamwork

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

TelecommunicationsWireless TerminologyRetail OperationsCustomer ServiceSales Objectives

About the role

Key responsibilities & impact

Support the Store Manager in daily operations
Drive sales and ensure exceptional customer service
Optimize operational efficiency to achieve store performance goals
Help oversee all aspects of daily retail store operations
Assist with merchandising and product launches
Help meet and exceed sales objectives
Ensure customers receive an extraordinary experience with AT&T products and services
Perform outreach and promotional activities, including off-site events as needed
Coach a team of retail sales consultants to meet sales and service goals
Manage and develop the store team

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and ability to champion change
Ability to inspire your team through high performance, collaboration, and teamwork
Ability to utilize professional expertise to solve problems and analyze issues
Taking initiative and striving and creating results

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Paid training