Arjo

Field Engineer

• Ensure optimal performance and reliability of medical equipment by delivering high-quality service
• Install, service, and maintain medical equipment including patient handling systems, beds, and hygiene solutions
• Perform preventive maintenance and attend breakdown calls to ensure maximum equipment uptime
• Diagnose and repair faults, including basic electronic, PCB, and component-level troubleshooting
• Promote and drive AMC/CMC contracts to support recurring service revenue
• Provide technical and operational support to hospital staff, caregivers, and channel partners
• Maintain accurate service reports, documentation, and system updates
• Coordinate with internal teams for spare parts, logistics, and escalations
• Ensure compliance with safety, quality, and regulatory standards during all service activities

Service Engineer

Sales

• Achieve sales goals and key performance indicators, including daily goals for outbound sales calls and identifying and closing sales.
• Create new leads through active prospecting (e.g. cold calling, cold email, social selling, networking).
• Create new sales opportunities through data analysis, customer engagements, lead qualification, periodic customer business reviews, and contract compliance meetings.
• Deliver product demonstrations and in-service training.
• Document sales activities and quotes through Salesforce.com.

Sales Specialist, Medical Products

• Achieve sales goals and key performance indicators
• Create new leads through active prospecting (e.g. cold calling, cold email, social selling, networking)
• Create new sales opportunities through data analysis, customer engagements, lead qualification, periodic customer business reviews, and contract compliance meetings
• Deliver product demonstrations and in-service training
• Document sales activities and quotes through Salesforce.com

Product Specialist

• Driva försäljning och affärsutveckling i din region, i linje med Arjos mål
• Identifiera, utveckla och vinna nya affärer
• Bygga långsiktiga relationer med kunder och beslutsfattare inom vård och omsorg
• Arbeta med värdebaserad försäljning och tydlig affärsnytta för kunden
• Planera och genomföra kundmöten, presentationer och demonstrationer
• Delta i och påverka upphandlingsprocesser
• Samarbeta nära kollegor inom sälj och service för att skapa bästa möjliga kundupplevelse

• Apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility.
• Support customers by securing the best possible condition for mobility products and solutions.
• Schedule and provide preventative maintenance and repair services at healthcare facilities.
• Effectively promote and sell Arjo service agreements and products.
• Supervise equipment installation and/or perform uncrate and assembly services.
• Instruct customer’s personnel in the operation and proper use of the equipment.
• Assist sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
• Maintain an organized parts inventory in a clean Company vehicle.
• Perform other related duties as assigned.

Field Service Technician

Manager

• 顧客満足度を最大化するためのアフターサービス活動の管理
• 修理トレーニングプランの企画・実行・評価
• 新たなサービスモデルの展開

Technical Service Manager – Aftermarket Manager

• Provides preventative maintenance, repair services, installations, upgrades and inservicing at customer accounts
• Actively seeks opportunities to grow the Arjo service contracts business
• Assists the sales team in marketing company equipment
• Assists in assigned territory to achieve revenue goals as it relates to the sale of company products and services
• Complies with all health and safety codes and procedures
• Establishes and maintains positive and collaborative working relationships with customers
• Provides services to customers in accordance with warranty and maintenance contract policies
• Assesses, provides cost estimates for, and completes repairs for customer-owned medical equipment
• Provides training and support for quality-related service activities
• Assists in regulatory investigations by providing product assessments

Field Service Technician – Rental

Customer Support

• Deliver and pick up medical equipment at hospitals and healthcare facilities across the Wichita area
• Provide basic equipment orientation and support to clinical staff
• Build strong relationships through professional, responsive customer service
• Ensure accurate delivery, pickup, and service documentation
• Identify and resolve customer concerns quickly and professionally
• Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards
• Operate a 20-foot box truck safely and professionally
• Maintain a clean, organized vehicle and professional appearance

Customer Service Field Specialist – Medical Equipment

• Deliver and pick up medical equipment at hospitals and healthcare facilities across the Miami-Ft. Lauderdale Metro area
• Provide basic equipment orientation and support to clinical staff
• Build strong relationships through professional, responsive customer service
• Ensure accurate delivery, pickup, and service documentation
• Identify and resolve customer concerns quickly and professionally
• Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards
• Operate a 20-foot box truck safely and professionally
• Maintain a clean, organized vehicle and professional appearance

• Deliver and pick up medical equipment at hospitals and healthcare facilities across the Houston Metro area
• Provide basic equipment orientation and support to clinical staff
• Build strong relationships through professional, responsive customer service
• Ensure accurate delivery, pickup, and service documentation
• Identify and resolve customer concerns quickly and professionally
• Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards
• Operate a 20-foot box truck safely and professionally
• Maintain a clean, organized vehicle and professional appearance

• Provide preventative maintenance and repair on Arjo’s medical equipment on-site at hospitals
• Apply a detailed understanding of electromechanical systems
• Focus on high-quality equipment service
• Build customer relationships to drive growth opportunities
• Maintenance, repair, installations, upgrades, and in-servicing at customer locations
• Technical diagnosis and repair cost estimates on customer-owned medical equipment
• Assist the Sales team in marketing company equipment
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts
• Align with health and safety codes and procedures
• Complete and submit accurate reporting
• Spare parts inventory management
• Daily driving and flying to customer locations (50-75% overnight travel)

• Provide preventative maintenance and repair services on Arjo’s medical equipment
• Apply a detailed understanding of electromechanical systems
• Focus on high-quality equipment service and building customer relationships
• Technical diagnosis and repair cost estimates on customer-owned medical equipment
• Assist the Sales team in marketing company equipment
• Grow Service Contracts revenue through service contracts and renewals
• Align with health and safety codes and procedures

Field Service Technician – Eastern North Carolina

• Drive revenue growth by managing and expanding sales of medical equipment, rentals, and consumables across assigned hospital accounts.
• Build strong relationships with key stakeholders, lead product adoption through clinical engagement, and collaborate cross-functionally to deliver high-quality, compliant healthcare solutions while identifying new business opportunities.
• Achieve annual sales targets and manage Accounts Receivable for the assigned territory.
• Identify new customers, develop high‑growth markets, and expand territory presence.
• Upsell and cross‑sell to existing customers, including rentals and consumables.
• Launch new products and drive their adoption in key hospitals.
• Develop and execute account strategies for key hospitals.
• Build strong networks with Key Opinion Leaders (KOLs) — doctors, nurses, biomedical staff, and hospital executives (COO, CFO, CEO, CNO).
• Maintain strong relationships with C‑suite and other key decision‑makers.
• Lead effective product demonstrations and engage stakeholders to create awareness of how Arjo solutions address critical healthcare needs.
• Collaborate with hospital project consultants on new projects.

Area Sales Manager

Operations

• Ensure efficient and compliant branch operations by managing rental fleet performance, monitoring systems and processes, and driving data-led insights.
• Support the end‑to‑end operational efficiency of branch functions, rental fleet management, system monitoring, and process compliance.
• Act as the Single Point of Contact (SPOC) for the Rental Equipment Management Software for all branches.
• Coordinate with IT/software providers for system updates, issue resolution, user access, and escalations.
• Monitor daily operational dashboards, fleet utilization reports, service logs, and TAT compliance.
• Conduct trend analysis, identify deviations, and highlight abnormalities to relevant stakeholders.
• Track and analyze the Rental Fleet performance, availability, deployment, utilization, and downtime.
• Maintain and verify FAR data related to rental equipment.
• Review RAU reports from branches and analyze stock requests to ensure demand justification, availability, and alignment with inventory planning.
• Conduct periodic branch visits to assess operational processes, equipment condition, documentation, and software usage.
• Monitor service call logs, issue closure timelines, and service cost analysis.
• Analyze Branch-wise and System-wise revenue performance and identify revenue leakages, missed billing opportunities, or underutilization of rental assets.
• Maintain updated records of operational, software, and compliance-related licenses.

Assistant Manager – Operations

• Achieve annual sales targets and manage Accounts Receivable for the assigned territory.
• Identify new customers, develop high‑growth markets, and expand territory presence.
• Upsell and cross‑sell to existing customers, including rentals and consumables.
• Launch new products and drive their adoption in key hospitals.
• Develop and execute account strategies for key hospitals.
• Build strong networks with Key Opinion Leaders (KOLs) — doctors, nurses, biomedical staff, and hospital executives (COO, CFO, CEO, CNO).
• Lead effective product demonstrations and engage stakeholders to create awareness of how Arjo solutions address critical healthcare needs.
• Monitor competitor activity and develop appropriate mitigation strategies with manager.
• Collaborate with internal teams — Clinical, Marketing, Service, and Finance — to align on market strategies and ensure smooth execution.