Field Service Technician

Arjo

Service Technician applying technical knowledge to troubleshoot and maintain Arjo equipment in healthcare facilities. Empowering movement for people with mobility challenges through quality service.

Posted 7/7/2026full-timeSt. Catharines • 🇨🇦 CanadaMid-LevelSenior💰 CA$65,000 - CA$85,000 per yearWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Scheduling and providing preventative maintenance and repair services at healthcare facilities.
Effectively promoting and sell Arjo service agreements and products.
Supervising equipment installation and/or performing uncrate and assembly services
Instructing customer’s personnel in the operation and proper use of the equipment.
Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
Maintaining an organized parts inventory in a clean Company vehicle.
Performing other related duties as assigned.

Requirements

What you’ll need

Undergraduate degree in a technical field or equivalent experience.
A minimum of three (3) years of field based electromechanical repair and maintenance experience
A minimum of three (3) years of face to face technical customer service experience
A minimum of three (3) years of sales and/or promotion of service products experience
Good verbal and written communication skills.
Ability to recommend/promote/sell products and services based on observed client needs.
Strong diagnostic, troubleshooting and technical repair skills.
Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

Benefits

Comp & perks

Full Benefit Coverage – medical, dental, vision, life insurance
Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
Education Assistance Program
December 24 and your birthday as extra paid days off
Statutory Holiday Substitution Program
Volunteer Time Off Program – paid time off to volunteer
Participation in social and wellness events
Base pay and variable compensation.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Preventative MaintenanceRepair ServicesEquipment InstallationParts Inventory ManagementTechnical Training

Soft Skills

Verbal CommunicationWritten Communication