Aristocrat

Customer Success Manager

• Provide on-site pre and post installation & support for Aristocrats Venue Management Systems, Applications & Web-based products
• Build and install software on machines (EGM’s, Workstations, Servers)
• Ability to participate in a rotating on-call schedule
• Manage Client calls applying our Call Management System (Sales Force)
• Update call tickets with necessary information in line with our service levels and bring up when appropriate to our Senior Engineers
• Liaise with customers to ensure visits are timely and impactful
• Ensure a professional image when in the presence of Customers and that their requirements are met in a timely manner
• Liaise and work with internal resources to deliver client requirements i.e., Service Technicians
• Adapt to a fast-paced, constantly evolving environment
• Participate in and support the overall CXS strategy.

Customer Success Technician

Frontend Engineer

• Responsible rebuilding our legacy product into a modern, technologically advanced version
• Work as a Senior Front-end Developer, using ground breaking technologies, methods and practices
• Be part of a Feature Team in the client department which engages in develop complex, yet exciting, features for new product
• Develop exciting features with React, JS ES6, Git, Webpack with Continues Integration process
• Maintain and refactor our core application
• Improve performance and development infrastructure
• Work with phenomenal developers in a dynamic environment

Front End Developer

Security Engineer

• Support the definition, design, and selection of security capabilities and controls by defining information security requirements that connect Aristocrat’s cybersecurity and risk management strategy and objectives with business requirements for enterprise environments and products
• Provides support in the development, management, and maintenance of our current and target state cybersecurity strategy, technical security requirements, and standards
• Support Enterprise Security Architecture activities, including supporting the development of cybersecurity programs and technology roadmaps
• Offer technical assistance and advice to internal customers throughout the organization regarding cybersecurity architecture standard methodologies
• Participate in reviewing, redesigning, and approving architecture designs from other areas of the business to ensure they are secure and meet necessary security requirements
• Ensure that security capabilities are in place to protect against potential threats and that they are tested regularly to ensure their effectiveness
• Stay up-to-date with the latest security technologies, trends, and threats, and recommend appropriate security measures
• Collaborate with Security Architects and key partners to identify, handle, and mitigate security risks across the organization
• Work with the Director of Security Architecture to develop and implement cybersecurity strategy, reducing risk
• Support security projects & strategic objectives through a collaborative, risk-based approach

Associate Security Specialist

Backend Engineer

• Develop services and infrastructure components that strictly adhere to our tech standards.
• Craft, code, and test software solutions to ensure flawless performance.
• Collaborate closely with third-party vendors and partners to successfully implement projects.
• Engage in regular code reviews to maintain the highest quality of our codebase.
• Work with cross-functional teams to determine and refine project requirements.
• Participate in daily stand-up meetings and contribute to team planning sessions.
• Troubleshoot and resolve complex technical issues promptly.

.NET Developer

Business Development Rep

• The Business Development Executive – Game Sales is accountable for boosting revenue by marketing, selling, and growing Aristocrat’s game collection and products, generating regular income.
• Actively identify and secure new business leads, improve account penetration, and operate as a reliable advisor to key partners.
• Plan strategically, deliver outstanding sales outcomes, and achieve sales goals every quarter and year.
• Promote and sell Aristocrat’s complete suite of games and recurring revenue products, ensuring maximum account penetration and revenue growth.
• Develop and implement strategic account plans in partnership with regional sales leadership to target and expand within assigned territories.
• Identify, qualify, and close new business opportunities by demonstrating industry knowledge and customer insights.
• Build and maintain strong, long-term relationships with both new and existing customers, positioning Aristocrat as a trusted partner.
• Prepare and deliver accurate sales forecasts, business proposals, and pricing quotes in line with company standards.
• Consistently achieve or exceed quarterly and annual sales targets by developing opportunities and closing deals.
• Collaborate with cross-functional teams to ensure seamless order fulfillment, product demonstrations, and post-sale customer service.
• Represent Aristocrat in the marketplace as a high-performance, world-class sales and service organization.
• Monitor competitor activity and market trends to identify growth opportunities and enhance sales strategies.
• Maintain detailed and accurate customer information, forecasts, and reports in the company’s CRM system.
• Participate in ongoing training to ensure up-to-date product knowledge and effective sales presentations.
• Submit timely and accurate expense and sales reports in line with corporate policies.
• Other duties as assigned.

Business Development Executive, Game Sales

Paralegal

• Provide day-to-day paralegal support to in-house counsel in multiple jurisdictions, including drafting, reviewing, negotiating, processing, revising, tracking, and filing of agreements.
• Provide assistance with litigation, corporate governance, special projects and other operational assignments for the Company and its subsidiaries.
• Work on legal documents requiring minimal independent drafting using Company-approved templates.
• Independently draft high-effort legal documents, review vendor agreements, and manage the agreements' lifecycle.
• Conduct legal, regulatory, and business-related research for in-house counsel and clients.
• Balance priority and rush assignments efficiently.
• Assist with due diligence investigations and requests for Company transactions.
• Maintain consistent communication regarding the status of assignments with in-house counsel, business clients, and vendors.
• Lead or assist with real estate, marketing, development, licensing, financing, corporate, and special commercial projects.
• Provide opinions and mentorship on contractual relationships under the direction of in-house counsel.
• Train clients and co-workers on processes and legal issues related to your area of expertise.
• Negotiate agreements with sophisticated authorities under the direction of in-house counsel.
• Draft corporate consents, resolutions, and other corporate documents, and coordinate the appointment and removal of corporate officers and directors.
• Provide litigation support, including preparing quarterly litigation reports, coordinating document production, and corresponding with insurers.
• Located in Las Vegas, NV or Franklin, TN with hybrid schedules currently available.

Customer Success Technician

Front End Developer

Associate Security Specialist

.NET Developer

Business Development Executive, Game Sales

Senior Paralegal - Aristocrat Interactive