Aristocrat

Field Engineer

• Install, convert, troubleshoot, repair, maintain, and remove Aristocrat gaming machines, signs, and gaming controllers
• Respond promptly to customer calls and emergency requests, prioritizing critical issues
• Complete Pre-Site Surveys, follow schedules, and perform assigned service activities
• Maintain inventory accuracy and follow the parts inventory process
• Support customers with technical inquiries and documentation
• Report trends, needs, and service challenges
• Review pre-installation documents to determine required parts
• Gather and accurately report service activities using field service management reporting tools
• Uphold professionalism, integrity, and customer service standards
• Self-direct day-to-day tasks with little direction
• Follow Aristocrat’s Safety Guidelines
• Operate designated service vehicles equipped with GPS and real-time camera monitoring systems
• Operate a box truck safely and efficiently
• Work in crowded, noisy, and smoky casino environments
• Travel with little or no notice for potentially extended periods
• Provide technical support to drive the success of Aristocrat Gaming customers

Field Service Technician

Compliance

• Serve as the global subject matter expert for trade compliance and provide authoritative mentorship across operating regions
• Lead the introduction, management, and continuous refinement of trade compliance policies, controls, and frameworks
• Act as the SME for classification, valuation, origin, export controls, and core compliance topics
• Develop, implement, and evolve trade compliance standards and guidelines
• Lead global trade audits, investigations, and remediation efforts
• Guide corrective actions and remediation plans throughout the organization
• Identify compliance gaps, non-compliance risks, and process deviations
• Maintain audit records and support compliance reporting and benchmark tracking
• Provide governance oversight for global product classification, including HTS, ECCN, and country-of-origin determinations
• Review and validate regional classification decisions for global consistency
• Support restricted-party screening governance and escalate potential issues
• Monitor global customs, export-control, sanctions, and trade-program regulatory changes and communicate impacts
• Perform qualification analysis for Free Trade Agreements, duty-savings programs, and preferential trade initiatives
• Partner with sourcing, engineering, and regional compliance teams to expand program participation and optimize duty savings opportunities

Global Trade Compliance Lead

Product Lead

• Lead the strategy, development, and delivery of product education programs
• Build capability, confidence, and readiness across commercial teams
• Develop and deliver product training programs for customer-facing teams
• Translate product features, performance data, and business priorities into training materials, presentations, and learning resources
• Create and maintain product education content, including game walkthroughs, demonstrations, videos, and launch materials
• Prepare sales teams to position, present, and discuss products with customers
• Lead training and readiness activities for new product launches
• Partner with Commercial Strategy, Product Marketing, and Sales teams to align training priorities and content
• Deliver training sessions, workshops, demonstrations, and presentations for internal and external audiences
• Support customer meetings, trade shows, and industry events through product expertise, demonstrations, training, and presentation materials
• Maintain learning resources and training platforms
• Gather feedback, measure training effectiveness, and continuously improve learning programs and content

Product Enablement Lead

Director

• Develop and sustain strategic operator connections across Latin America and South Africa
• Build and complete tailored commercial strategies aligned with market dynamics, operator priorities, regulatory requirements, and growth targets
• Identify upsell, cross-sell, and new market opportunities
• Develop and deliver strategic proposals, leading the full commercial lifecycle
• Achieve revenue targets and manage forecasting and pipeline accuracy
• Track, report, and analyze key metrics
• Lead Quarterly Business Reviews and customer planning sessions
• Collaborate with internal teams to deliver against agreed benchmarks
• Deliver content launch initiatives to expand market share across Latin America and South Africa
• Align customer needs with Aristocrat Interactive’s capabilities across departments
• Coordinate issue resolution and operational performance
• Identify and coordinate customer training requirements to improve product adoption
• Represent Aristocrat Interactive at key industry gatherings
• Provide commercial leadership for Aristocrat Interactive’s regulated gaming expansion

Commercial Director – LATAM

Data Scientist

• Define and implement the enterprise Data Science strategy, roadmap, and operating model
• Serve as executive advisor on Data Science strategy, investments, risks, and emerging opportunities
• Partner with executive leaders to identify, prioritize, and scale Data Science, machine learning, and AI opportunities
• Evaluate emerging Data Science, AI, and machine learning technologies and establish adoption roadmaps
• Lead, develop, and grow a high-performing organization across multiple leadership levels
• Establish enterprise standards, governance, and operating principles for machine learning, statistical modeling, experimentation, optimization, decision science, and responsible AI
• Define enterprise strategy and architecture for model lifecycle management
• Collaborate with Architecture, Data Governance, Platform Engineering, and Analytics teams
• Drive enterprise adoption of advanced analytics and machine learning solutions
• Establish frameworks to measure adoption, business impact, and value realization
• Shape an organization focused on technical excellence, innovation, accountability, and continuous learning

Vice President, Data Science

Business Analyst

• Manage feature delivery from inception to approval, liaising with collaborators throughout development
• Track and report project progress, achievements, risks/issues, and burndowns
• Measure project performance using appropriate tools and techniques
• Coordinate and report on multiple projects simultaneously
• Provide development estimates and track estimates versus actuals
• Identify, communicate, and monitor project dependencies
• Manage collaborator expectations and address urgent issues
• Communicate development progress and commercial timelines to teams
• Facilitate meetings with global teams and collaborators
• Collaborate with delivery managers, development teams, product managers, quality teams, compliance teams, and senior leadership
• Update project status using Project Web App for PowerBI/Fabric reports
• Maintain data accuracy in required systems and publish regular and ad-hoc reports
• Identify and implement continuous improvement activities
• Participate in developing PMO program/project tools for process standardization
• Ensure projects adhere to the established governance framework

Lead Analyst – Program Management

• Prepare and review corporate tax returns, associated schedules and disclosures across Australia, New Zealand, and the Asia Pacific region
• Lead the end-to-end tax effect accounting process for the APAC region
• Prepare annual Australian controlled foreign company attribution estimates and calculations with external adviser support
• Lead and review APAC tax forecasting and support Group-level tax forecasting
• Partner with the Group Transfer Pricing team
• Lead and support tax audits, reviews, and enquiries, serving as primary contact for Australia and New Zealand
• Coordinate responses with regional finance teams and external advisers for other jurisdictions
• Support governance standards, internal controls, and tax risk management framework improvements
• Build and maintain relationships with external advisers, auditors, tax authorities, and internal business partners
• Provide tax input on business initiatives, acquisitions, restructures, intercompany funding, and strategic APAC projects
• Support indirect tax compliance obligations including GST, FBT, and PAYG Withholding

Tax Manager – APAC

Manager

• Own the complete development cycle for the math team
• Establish, coordinate, and refine product development processes
• Manage the day-to-day activities of the mathematicians’ team
• Coach and mentor mathematicians to grow their skills
• Collaborate with other technical groups across diverse markets
• Ensure operational excellence by developing and tracking metrics
• Direct the development and delivery of solutions to meet portfolio requirements
• Analyze technical solutions and recommend options

Mathematician Manager

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests, prioritizing critical issues
• Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned
• Maintain inventory accuracy and follow the parts inventory process
• Support customers with technical inquiries and documentation
• Report on trends, needs, and service challenges

Customer Support

• Respond to calls and emails from Aristocrat Service line
• Create and allocate service jobs to Service Technicians nationwide
• Update and monitor all field service jobs in Salesforce
• Provide Key Metric reports for Customers
• Monitor the call system
• Answer incoming calls and respond to emails
• Close off all tasks and finished jobs daily
• Ensure any relevant information is captured
• Report and monitor service calls, open call reports, and contract reports
• Update customer database to maintain accurate information
• Follow up and report job status to the customer as required

Customer Service Representative

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests
• Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned
• Maintain inventory accuracy and follow the parts inventory process
• Support customers with technical inquiries and documentation
• Report on trends, needs, and service challenges

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests
• Complete Pre-Site Surveys and perform service activities assigned
• Maintain inventory accuracy and follow the parts inventory process
• Report on trends, needs, and service challenges
• Uphold high standards of professionalism and integrity
• Follow Aristocrat’s Safety Guidelines

Product Manager

• Manage the PLM environment, including setup, configuration, and routine maintenance.
• Provide technical support to resolve user issues and train users for efficient system use.
• Work closely with operational teams to optimize processes and support business growth.
• Ensure data accuracy and integrity within the system through validation rules and routine audits.
• Customize and configure the system to meet operational needs and integrate with other business systems.
• Lead projects such as upgrades, migrations, and new feature deployments, coordinating with internal teams and external vendors.
• Develop and maintain operational reports and dashboards using Power BI and SQL.
• Act as a liaison between business teams, technical teams, and external partners to ensure clear communication.
• Consult with development teams on sprint planning, backlog refinement, and Agile ceremonies.
• Develop user stories, acceptance criteria, and product specifications to guide development teams and ensure product quality.

Global Product Owner – Business Applications

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests
• Complete Pre-Site Surveys and follow the schedule
• Maintain inventory accuracy and follow the parts inventory process
• Report on trends, needs, and service challenges

Chief Marketing Officer

• Lead product marketing for Aristocrat Interactive content launches
• Partner closely with Product, Commercial, Customer Success, Creative, Analytics, Legal, Compliance, and regional teams to support interactive content launches
• Translate product features into clear product stories and sales enablement tools
• Support the development of scalable launch frameworks, templates, workflows, and operating rhythms
• Use performance data, customer feedback, and market signals to optimize launch materials

Field Service Technician

Global Trade Compliance Lead

Product Enablement Lead

Commercial Director – LATAM

Vice President, Data Science

Lead Analyst – Program Management

Tax Manager – APAC

Mathematician Manager

Field Service Technician

Customer Service Representative

Field Service Technician

Field Service Technician

Global Product Owner – Business Applications

Field Service Technician

Director, Product Marketing – Gaming