Field Service Technician

Aristocrat

Field Service Technician installing and maintaining gaming machines for Aristocrat Gaming. Troubleshooting and providing technical support to ensure successful operation at customer facilities.

Posted 7/30/2026full-timeRemote • Illinois • 🇺🇸 United StatesSeniorLead💰 $22 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, maintaining, and troubleshooting gaming machines while providing exceptional customer support and maintaining inventory accuracy. Possesses a strong passion for technology and problem-solving in a dynamic service environment.

Highest-signal resume keywords

Gaming Machine InstallationTroubleshooting SkillsCustomer SupportInventory ManagementGaming License Acquisition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Gaming Machine RepairRoutine MaintenancePre-Site SurveysTechnical DocumentationEmergency Response

Soft Skills

Self-StarterHighly OrganizedFlexibleAdaptableProactive

Certifications & Qualifications

High School DiplomaGEDValid Driver's LicenseGaming License

Industry Keywords

Gaming MachinesService ActivitiesParts Inventory ProcessCustomer CallsService Challenges

About the role

Key responsibilities & impact

Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers
Perform routine maintenance on gaming machines
Respond promptly to customer calls and emergency requests
Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned
Maintain inventory accuracy and follow the parts inventory process
Support customers with technical inquiries and documentation
Report on trends, needs, and service challenges

Requirements

What you’ll need

High school diploma, GED, or equivalent work experience
At least 21 years of age
Clean and valid driver’s license and maintain an insurable driving record
Able to acquire a gaming license as required
Willing to do daily travel in the assigned territory
Self-starter, flexible, adaptable, highly organized, and proactive
Passion for technology and solving problems

Benefits

Comp & perks

Health, dental, and vision insurance
Paid time off
401(k) plan with employer matching