American Red Cross

Business Analyst

• Lead business process engineering initiatives, redesigning workflows to improve efficiency and effectiveness
• Develop and maintain detailed process maps (current and future state) to document workflows and identify improvement opportunities
• Conduct value stream mapping to evaluate end-to-end processes, eliminate waste, and improve cycle times
• Analyze processes to identify gaps, inefficiencies, bottlenecks, and opportunities for standardization
• Create data analytics and visualization tools to validate improvements and quantify business impact
• Provide program planning and decision support through data analysis, reporting, and insight generation
• Analyze financial and supply management data including budgets, cost drivers, supplier performance, and operational metrics
• Apply project management principles to manage multiple priorities and initiatives

Business Planning Analyst II, Supply Management

Operations

• Provide strategic leadership and end-to-end oversight of regionally-managed level 1 response operations
• Ensure programs are delivered consistently, aligned with organizational priorities
• Shape and assess program strategies
• Oversee operational performance
• Identify opportunities for continuous improvement, with a focus on client experience, capacity building, and community mobilization
• Ensure community response efforts are supported by scalable, sustainable infrastructure and integrated workflows across teams, partners, and technology platforms
• Design flexible, community-informed approaches
• Maintain visibility into the full operational ecosystem, from field execution to underlying support systems
• Lead the integration of community response and recovery operations priorities into the organization’s overall business plan
• Ensure alignment between strategic objectives, operational capabilities, and infrastructure readiness
• Hire, manage, and evaluate direct and indirect staff
• Engage volunteers in a meaningful way
• Collaborate proactively with cross-functional colleagues

Senior Director, Community Response Operations

Account Manager

• Support the attraction, retention, and scheduling of potential blood drive sponsors
• Provide support, development, and/or leadership guidance to all volunteers.
• Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups.
• Support consistent execution of the 12-week drive management cycle.
• Facilitate a quality hand off of blood drives between internal stakeholders at the 12-week timeframe.
• Support the implementation of territory plans in collaboration with strategic business planning.
• Provide routine organizational and operational support to the blood drive coordinator.
• Schedule education programs for blood drive sponsor contact, recruitment committees and volunteers.

Donor Recruitment Account Manager

Customer Support

• Utilize healthcare and/or customer service skills to assist with every step of the blood collection process
• Collaborate with your team to transport and setup equipment at the collection sites in local communities
• Create a welcoming and comfortable environment for volunteer donors
• Follow all safety procedures while collecting lifesaving blood donations
• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is
• Be detailed oriented to ensure the blood you collect meets goals and regulatory requirements
• May drive Red Cross vehicles and work with the team to setup and tear down equipment at the donation sites.

Blood Collection Staff – Customer Service

Collections

• Supervise blood collection staff, including training and performance
• Drive for results and to serve others with a high level of respect for customer service
• Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
• Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
• Standard Schedule: Variable Schedule (mornings, evenings & weekends) Rotating Weekends

Blood Collections Supervisor

Product Manager

• Act as the Product Owner on an Agile team, managing the team backlog and ensuring alignment with business priorities.
• Collaborate with stakeholders to gather, define, and prioritize requirements and translate them into actionable user stories.
• Participate in Program Increment (PI) Planning, sprint planning, reviews, and retrospectives.
• Serve as the subject matter expert for specific business application(s) to the business unit, and liaison to the Information Technology Department and external technical teams as necessary.
• Provide escalated user support relating to the utilization of the business application(s).
• Research, analyze and apply emerging trends to projects and operations.
• Contribute strategic expertise to large-scale initiatives.
• Analyze business and user needs, emerging technologies, and risks in order to make recommendations, develop documentation of requirements and translate requirements into proper system specifications.
• Ensure systems are optimized to support business objectives and processes.
• Lead and participate in efforts related to implementations, releases and systems modifications.
• Ensure high data integrity is maintained and reported.
• Analyze and validate data.
• Design and prepare customized reports, document report specifications and ensure standard reporting procedures are aligned with business reporting requirements.
• Execute business application-related processes and transactions as needed.
• Develop and execute test procedures and cases as needed.
• Develop performance metrics to monitor and improve applications and processes.
• Develop project status reports for senior management review.
• Ensure compliance with regulatory regulations, Information Security Regulations, and Internal standard operating procedures.
• Provide training and guidance to other staff. Lead and contribute expertise to projects.

Agile Product Owner

• Develop and expand relationships with a diverse population of blood drive sponsors to increase market presence and drive growth in emerging communities.
• Support, guide, and provide leadership to volunteers, ensuring successful engagement, retention, and program execution.
• Design, develop and implement a strategic market plan strategy, in partnership with Donor Recruitment leadership, to effectively identify, cultivate and expand a diversified population of blood sponsors within assigned territory.
• Manage complex internal and external stakeholder management, including project management and executive-level relationship development.
• Analyze data, conduct research, identify trends, conduct business plan analyses and feasibility studies to identify advantageous strategic business directions and prepare reports and recommendations for management review.
• Implement specific blood sponsor collection initiatives, including initial outreach efforts and cultivating relationships and partnerships with key demographics.
• Support corporate communication efforts to external parties, including developing and disseminating communication and marketing materials to relevant demographic population sponsors.
• Assist in the development of proposals and support contract negotiations.
• Identify areas of operational improvement and assist in the implementation of relevant action plans.
• Responsible for providing own transportation for business purposes.

Emerging Markets Account Manager

Project Manager

• Oversee project team members’ milestones and performance as compared to project plan, scope, budget, resources, and schedule. Manage project risks, issues, and dependencies proactively.
• Communicate project progress and information to senior sponsors, stakeholders, and field as appropriate.
• Facilitate executive steering committees and status updates.
• Develop and prepare written project plans for complex projects addressing tasks, roles and responsibilities, risk, resources, budget and communications.
• Develop work breakdown structure and perform critical path analysis.
• Manage the change control within project, obtaining sponsor approval for changes to scope, budget and schedule that effect the critical path.
• Acquire a project charter from senior management and obtain sign off on the statement of work by the project sponsor.
• Ensure that scope, budget, and schedule targets are within variance and project delivery date is met.
• Navigate ambiguity in relationships across multiple departments to successfully bring people together when needed for project success.
• Coaching project team on how to use PM methodology, templates, and tools
• Support portfolio-level planning and resource allocation.
• Provide input into business case development and prioritization.
• Help define and implement PMO processes, templates, and tools; and contribute to the development of project governance frameworks.
• Provide and promote project management best practices throughout Humanitarian Services.
• Collaborate within the Humanitarian Service PMO office to ensure there are clearly defined project dependency and interdependencies, lessons learned library, and monitoring risks spanning multiple projects.

Senior Project Manager – Term-Limited

Manager

• The Manager, Core Compensation is responsible for designing, implementing, and managing base compensation programs that support the organization’s talent strategy and business objectives.
• This role ensures that compensation structures remain competitive, equitable, and aligned with market trends and internal pay philosophy.
• The Manager leads and develops a remotely located team of compensation professionals, providing direction, coaching, and oversight to ensure high-quality analysis, consistent practices, and strong service delivery.
• The role encompasses strategic consulting, tactical execution, and leadership of project initiatives.
• This role provides thought leadership and consultation to Senior Leaders, HR leaders and cross functional business unit teams to design programs that align with organization and business unit priorities.

Manager, Core Compensation

• Responsible for all regionwide deliberate planning with regional leadership to ensure essential disaster services are available and delivered seamlessly.
• Planning activities include disaster assessment, information dissemination, financial and statistical information, situational awareness, and local mapping.
• Work with volunteers to ensure that the communities you serve are ready to respond to disasters.
• Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Regional Planning and Situational Awareness Manager

• Manage complex, medium-sized projects with moderate resource requirements and risk initiated at the senior management level, leading the team through all phases including concept, development, implementation, and closeout.
• Under minimal guidance, ensure that the project plan, scope, work breakdown structure, schedule, risk, budget, and deliverables are in alignment with the project goal and objectives as defined by the project statement of work.
• Provide support, development and/or leadership guidance to all volunteers.
• Oversee team members’ milestones and performance as compared to project plan, scope, budget, resources, and schedule.
• Communicate project progress and information to senior sponsors, stakeholders, and field as appropriate.
• Develop and prepare written project plans for complex projects addressing, tasks, roles and responsibilities, risk, resources, budget and communications.
• Develop work breakdown structure and perform critical path analysis.
• Manage the change control within project, obtaining sponsor approval for changes to scope, budget and schedule that affect the critical path.
• Acquire a project charter from senior management and obtain sign off on the statement of work by the project sponsor.
• Ensure that scope, budget, and schedule targets are within variance and project delivery date is met.

Construction Project Manager III

• Manage small projects with manageable risks and resource requirements
• Leading the team through all phases including concept, development, implementation, and closeout
• Ensure that the project plan, scope, work breakdown structure, schedule, risk, budget, and deliverables are in alignment with the project goal and objectives
• Provide support, development and/or leadership guidance to all volunteers.
• Oversee team members’ milestones and performance as compared to project plan, scope, budget, resources and schedule.
• Provide for all communication within and outside of project.
• Develop and prepare written project plans addressing all facets of project management.

Construction Project Manager I

Financial Planning and Analysis

• Conduct and document moderate to highly complex financial and data analyses.
• Develop advanced financial models, forecasting tools, and automated reporting solutions.
• Design and maintain interactive dashboards and visualizations (Power BI preferred) to support leadership decision-making.
• Leverage Python (or similar tools) for data manipulation, automation, and scalability of recurring processes.
• Integrate and analyze large datasets across systems (e.g., Oracle, Hyperion, data warehouses).
• Support budgeting, forecasting, variance analysis, and long-range planning processes.
• Partner with cross-functional teams to streamline processes, strengthen data governance, and align financial outputs with organizational priorities.

Senior Financial Analyst

• Utilize healthcare and/or customer service skills to assist with the blood collection process
• Collaborate with the team to transport and setup equipment at collection sites
• Create a welcoming and comfortable environment for volunteer donors
• Follow all safety procedures while collecting lifesaving blood donations
• Take time to personally connect with donors and listen to their stories
• Ensure that the blood collected meets goals, regulatory requirements, and can be safely transfused
• Drive Red Cross vehicles and setup/tear down equipment at donation sites
• Work a variable schedule which may include early mornings, late nights, weekends, and holidays

• Utilize healthcare and/or customer service skills to assist with every step of the blood collection process
• Collaborating with your team to transport and setup equipment at the collection sites
• Creating a welcoming and comfortable environment for volunteer donors
• Following all safety procedures while collecting lifesaving blood donations
• May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites