Blood Collections Supervisor

American Red Cross

Blood Collection Supervisor overseeing staff and maintaining high standards for donor experiences while working for the humanitarian-focused Red Cross. Managing team performance and creating positive environments for blood donation.

Posted 6/24/2026full-timeNovi • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 per yearWebsite

About the role

Key responsibilities & impact

Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Standard Schedule: Variable Schedule (mornings, evenings & weekends) Rotating Weekends

Requirements

What you’ll need

Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
Minimum of three years of supervisory/leadership experience
Customer service experience and effective verbal communication skills are required
An ability to effectively discuss procedures and medical issues with patients, families and physicians needed
A current, valid driver's license with a good driving record is required
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles
Basic computer skills are desirable

Benefits

Comp & perks

Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

supervisory experiencecustomer serviceeffective verbal communicationmedical procedures discussionmanual dexterityphysical liftingdrivingeducation and work experience

Soft Skills

drive for resultsrespect for customer servicepersonal connection with donorsteam collaborationfriendly environment

Certifications

Bachelor's degreevalid driver's license