American Red Cross

General

• Develop and execute strategies to identify, cultivate, solicit, and steward major gift prospects.
• Build and maintain strong relationships with foundation donors, understanding their philanthropic goals and aligning them with the organization's mission.
• Collaborate with the Director of Development and other team members to create comprehensive fundraising plans and materials.
• Prepare and present compelling proposals and presentations to donors/potential donors.
• Track and report on progress towards fundraising goals, ensuring accurate and timely documentation of donor interactions and contributions.
• Stay informed about industry trends and best practices in major gift fundraising.
• Organize and participate in donor events and activities to enhance donor engagement and retention.
• Conduct regular donor meetings to provide updates on the impact of their contributions.
• Develop and implement strategies for donor acquisition and retention, including targeted campaigns and appeals.
• Work closely with the marketing and communications team to create effective fundraising materials and campaigns.
• Provide support to board members and volunteers involved in fundraising efforts.
• Ensure compliance with all relevant regulations and ethical standards in fundraising practices.
• Participate in disaster relief fundraising projects as appropriate.

Senior Regional Philanthropy Officer – Individual Giving

Financial Planning and Analysis

• Assist in planning and executing effective sales strategies to recruit, retain and manage sponsor partnerships to achieve established collection goals
• Assist in vetting potential sponsor leads and educating sponsors in organizational requirements
• Provide coverage and support for sales team as needed
• Provide support, development and/or leadership guidance to all volunteers
• Assist in ensuring calendars are booked to capacity to achieve goal through booking activities such as: pre-prospecting, vetting leads, supporting the booking of new drives and confirming drives
• Assist in maintaining accurate records in appropriate systems to provide tracking and statistical data on sponsor group performance
• Assist in ensuring blood drives and programs are properly booked and confirmed in the system
• Maintain a high level of communication with all assigned blood program leaders/sponsors to ensure they are dedicated to their annual blood program and partnership with the American Red Cross
• Provide sufficient organizational and operational support to blood program leader contact to ensure completion of business plans and achievement of collection goals
• Assist in securing and implementing sponsor programs and initiatives with sponsor contact
• Ensure productive scheduling to maximize use of resources and meet blood collection goals
• Support the blood drive annual calendar build
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency, and productivity
• Develop a working knowledge for the assigned geography

Strategic Business Planning Manager

• Guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster.
• Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff.
• Work with volunteers to ensure that the communities served are ready to respond to disasters.
• Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.
• Act as the local point of contact for partners and communities.
• Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.

Disaster Workforce Engagement Specialist

Counselor

• Ensure donors with abnormal or unexpected test results are deferred and appropriately notified.
• Create education materials regarding risk behaviors, precautions and possible future implications to health providing appropriate community referrals to donors and coach counselors how to educate donors sensitively.
• Counsel blood donors who require the most tact and sensitivity, including where there are changes in eligibility status and eligibility for reentry testing.
• Identify where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading Deceased Donor Registration or notifying outside agencies of infectious disease risk).
• Manage follow-up studies and testing and ensure case files are accurately maintained.
• Support and supervise staff by assigning work, determining priorities, monitoring timelines, training, and ensuring team coverage for lunch and break periods.
• Prepare and deliver educational seminars to internal and external audiences.

Lead Donor Support Counselor

Business Intelligence Analyst

• The Principal, IT Business Systems will be responsible for designing and delivering scalable, secure, and high-performing data and analytics solutions that enable informed decision-making across Finance and enterprise functions.
• This role blends data architecture, advanced analytics, and reporting with cross-functional support for all technology solutions managed by the Finance Business Applications team.
• This individual serves as a strategic partner and subject matter expert, translating business needs into technical solutions while ensuring consistent data definitions, security, governance and standards, optimized performance, and alignment across systems, tools, and stakeholders.
• Translate business and Finance requirements into technical solutions, data models, semantic layers, and reporting solutions.
• Serve as SME for data interpretation, ensuring consistent understanding of metrics across the organization.
• Present insights and recommendations and facilitate alignment when stakeholders have differing interpretations of data meaning.
• Validate that technical implementations accurately represent original business intent.
• Collaborate with Finance, HR, IT, and other business partners.
• Design enterprise Power BI semantic layer architecture, including data models, relationships, and calculation frameworks.
• Define standardized business logic, measures, and time intelligence patterns.
• Ensure alignment of calculations and metrics across multiple data sources and domains.
• Partner with data warehouse teams to support “analytics-ready” data structures.
• Design scalable solutions supporting multi-source data integration.
• Implement row-level security and data access controls across user groups.
• Optimize performance through aggregation strategies, DAX tuning, and query optimization.
• Ensure solutions meet enterprise standards for scalability, reliability, and performance.
• Provide data and analytics support across all Finance-owned technology solutions (e.g., ERP, planning tools, workforce systems, BI solutions).
• Partner with product owners and system leads to ensure reporting, data structures, and integrations support business needs.
• Identify opportunities to enhance tools, eliminate redundancies, and improve end-to-end data flows.
• Serve as a point of contact for Finance Business Applications solutions.
• Apply enterprise Power BI standards.
• Establish architectural patterns within enterprise framework.
• Document architectural decisions, trade-offs, and rationale.
• Validate implementations against architectural standards through design reviews.
• Document data definitions, architecture decisions, and solution designs.

Business Intelligence Architect

Data Engineer

• Collaborate with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the organization.
• Build and implement scalable solutions that align to our data governance standards and architectural roadmap for data integrations, data storage, reporting, and analytic solutions.
• Design, develop and test data integration solutions. Write, automate and document unit/integration/functional tests.
• Manage automated deployments using Git pipelines, ensuring code changes are efficiently version-controlled and deployed.
• Collaborate with multiple teams to streamline deployment workflows, monitor and troubleshoot pipelines for reliability and performance.
• Perform data analysis required to troubleshoot data-related issues by building a data quality framework and assist in the resolution of data issues.
• Serve as tech lead by mentoring less experienced members of the team through code reviews, pair programming and similar hands-on interactions.

Lead Data Engineer

Administrative Assistant

• Provides administrative support for the Donor Services department, handling both routine and complex administrative functions.
• Prepares and distributes reports, correspondence, and other departmental documentation.
• Assists in the coordination and administration of projects, programs, and business processes to support departmental goals and operational efficiency.
• Manages and coordinates schedules, meetings, and activities for departmental programs, services, and key stakeholders.
• Ensures effective communication, organization, and follow-through on assigned initiatives and administrative tasks.
• Prepare and maintain memos, records, reports, data or correspondence for staff signature.
• Review correspondence for consistency with corporate policies and practices.
• May assist in the development of presentations.
• Perform general administrative duties such as maintaining and collecting data, coordinating the provision of organizational services (i.e. purchasing, supplies, catering, copying/printing), coordinating unit mail and communication flow, assisting in expenditure tracking and budget preparation.
• Screen telephone and office callers and resolve routine inquiries.
• Answer routine requests and direct others to supervisor, appropriate staff member or another office.
• Schedule and maintain calendar of appointments, meetings, events, program initiatives and travel itineraries.
• May relieve other administrative staff in the unit during temporary absences.
• Provide support, development and/or leadership guidance to all volunteers.

Administrative Assistant III

Communications

• Plan and implement communications and marketing activities that drive business objectives and results.
• Raise the visibility of the Red Cross mission, support revenue generation, and educate the public on how to access Red Cross services.
• Provide communication and marketing support and implement the strategic plan aligned with organizational communication and marketing priorities.
• Provide support, development and/or leadership guidance to all volunteers.
• Execute media relations strategy by maintaining excellent media contact relationships, writing and distributing news releases, and/or preparing and distributing media materials.
• Respond to local media inquiries and provide Red Cross approved information, as appropriate.
• May serve as a Red Cross spokesperson and train, coach and prepare other spokespersons.
• Support social media engagement that aligns with the organizational social media strategy.
• Produce relevant content for web and social platforms.
• Coordinate cross-functional resources for the development and delivery of marketing programs.
• May develop brand and creative content to support a variety of activities used in external publications and media placements.

Regional Communications Manager

Account Manager

• Support the attraction, retention, and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success
• Provide support, development, and/or leadership guidance to all volunteers
• Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives
• Support consistent execution of the 12-week drive management cycle
• Facilitate a quality hand off of blood drives between internal stakeholders at the 12-week timeframe
• Support the implementation of territory plans in collaboration with strategic business planning to achieve collection goals
• Provide routine organizational and operational support to the blood drive coordinator
• Schedule education programs for blood drive sponsor contact, recruitment committees and volunteers within assigned groups
• Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance
• Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity

Account Manager I, Donor Recruitment

Collections

• Lead the team and drive for results through excellent customer service
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
• Work as a lead/charge at the mobile blood drives within the community and conduct phlebotomy
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements
• Standard Schedule (Hampton, Virginia): Variable work schedule
• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
• Overnight travel may be required in some locations.
• Schedule is provided two to three weeks in advance

Blood Collections Team Lead – Mobiles

Recruitment

• Develop and execute broad-based recruitment strategies to identify and attract volunteers.
• Provide coaching, guidance and subject-matter-expertise related to recruitment activities to effectively support goals.
• Ensure placement of sufficient numbers of volunteers to meet operational needs.
• Conduct general and targeted outreach and recruiting activities through various resource pools, networks, and social media.
• Leverage recruitment venues, in-person presentations, social media campaigns, user groups and professional associations to attract qualified candidates.
• Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations.
• Support the development and ongoing refinement of the Volunteer Recruitment Plan.
• Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials.
• Maintain accurate records of all potential and actual volunteer leads through appropriate tools.
• Support volunteer programs and services to meet established goals and objectives.

Senior Recruitment Specialist

• Plan and execute effective strategies to maximize blood drive programs, manage sponsor partnerships and utilize market knowledge to achieve established collection goals.
• Provide support, development and/or leadership guidance to all volunteers.
• Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals.
• Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships.
• Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors.
• Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors.
• Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets.
• Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.
• Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement.

• Oversee complex activities pertaining to contract development, selection and award, contract administration, and customer contact activities.
• Manage relationships with third party suppliers, vendors, consultants, and contractors.
• Provide support, development and/or leadership guidance to all volunteers.
• Develop, conduct, and evaluate RFP’s (requests for proposal) as requested by RES Construction Project Managers.
• Draft, manage and complete construction and related contracts.
• Red-line and negotiate terms within established guidelines to mitigate contractual risk.
• Serve as the key contact person to coordinate matters between the legal department, construction and risk management teams.
• Track deadlines, contract deliverables and receivables.

Construction Contract Lead

Clinical Research

• As a CLS/Clinical Lab Scientist QC lab supervisor on the graveyard shift, you will be responsible for the nightly operations and supervision of the Quality Control lab and QC activity in our Pomona Blood Center.
• You will be responsible for 100% record review of testing and the batch release of test results to the customer.
• You may participate in education and training activities.
• You will supervise the daily review of all initial and repeat testing and quality control records to ensure validity of results prior to the batch release of test results and problem reviews.
• Assist staff in performing reviews as needed.
• Schedule personnel and workflow to efficiently maximize and maintain optimum productivity.​
• Perform supervisory review of documents.
• Ensure monthly product QC requirements are met.
• Ensure quality and quantity of manufacturing and distribution goals are met; including timelines.
• Ensure accurate electronic and physical inventories location for products are maintained.
• Participate in documenting, investigating, troubleshooting and preventing recurrence of department errors, problems and customer concerns/complaints.
• Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.
• Participate in process improvements within area of responsibility.
• Lead suspect product/sample management process.
• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed.
• May perform, review and approve quality control on products, reagents, equipment and various test kits.
• Serve as departmental expert on the applicable computer systems.
• Maintain the required records and files.
• Flexible working on the bench at least 40% of the time.
• Flexible to work weekends when there is short staffing; flexible to stay late to help with unexpected operational demand, respond to staff's urgent needs on off hours, as needed.
• Participate in discrepancy resolution of unusual or unexpected results.
• Ensure action taken in the case of an invalid or suspect test is in compliance with applicable policies, procedures, and regulations.
• Identify and prepare initial documentation for run problems and error reports.
• Manage proficiency testing according to applicable procedures and regulations.
• Ensure proficiency samples are tested, results recorded accurately and sent timely, and graded results are reviewed upon receipt.
• Ensure that supervisor and operations management staff is notified promptly of all discrepant or invalid test results discovered during QC review.
• Ensure that all reagents used for testing are in date and show no sign of drift or contamination as indicated in the daily quality control data.

Clinical Laboratory Scientist – CLS Supervisor

Customer Support

• Utilize healthcare and/or customer service skills to assist with every step of the blood collection process
• Collaborate with your team to transport and setup equipment at the collection sites in local communities
• Create a welcoming and comfortable environment for volunteer donors
• Follow all safety procedures while collecting lifesaving blood donations that are delivered to hospitals
• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is
• Be detail-oriented all day, every day
• Drive Red Cross vehicles and work with the team to setup and tear down equipment at the donation sites

Senior Regional Philanthropy Officer – Individual Giving

Strategic Business Planning Manager

Disaster Workforce Engagement Specialist

Lead Donor Support Counselor

Business Intelligence Architect

Lead Data Engineer

Administrative Assistant III

Regional Communications Manager

Account Manager I, Donor Recruitment

Blood Collections Team Lead – Mobiles

Senior Recruitment Specialist

Strategic Business Planning Manager

Construction Contract Lead

Clinical Laboratory Scientist – CLS Supervisor

Blood Collection Staff – Customer Service