American Red Cross

Recruitment

• Execute broad-based recruitment strategies to identify and attract volunteers
• Screen, refer and assist with placement of prospective volunteers
• Provide support, development and/or leadership guidance to all volunteers
• Conduct general and targeted outreach and recruiting activities to obtain volunteer applicants
• Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations
• Partner with assigned staff to strengthen existing relationships
• Support the development and ongoing refinement of the Volunteer Recruitment Plan
• Maintain accurate records of all potential and actual volunteer leads through the appropriate tools
• Produce status reports
• Support volunteer programs and services to meet established goals and objectives

Volunteer Recruitment Specialist

Compliance

• Support daily GRC operations, policy development, and audit readiness.
• Collaborate with stakeholders to strengthen internal controls and ensure compliance with federal regulations and industry standards.
• Promote control awareness and accountability through training and consultation.
• Maintain GRC tools (e.g., ServiceNow IRM) and stay current on technology trends.
• Evaluate IT control effectiveness across infrastructure, applications, and cloud environments.
• Review documentation, identify gaps, and recommend improvements.
• Track and report control findings, risks, and remediation plans.
• Support exception and risk acceptance processes.
• Coordinate with internal/external auditors and business units during assessments.
• Provide consulting and first-level support for audit activities and findings.
• Assist in developing and executing remediation strategies.
• Assist in drafting, reviewing, and implementing IT policies, standards, and procedures.
• Analyze regulatory requirements and recommend updates to improve compliance.

IT Governance, Risk and Compliance Analyst

Business Analyst

• Serve as a liaison between the business unit, IT, and other business partners
• Ensure that data and technological requirements meet the needs of fundraising program end users
• Work within multiple technologies and complex systems
• Develop requirements and specifications, maintain data integrity, troubleshoot issues, and document procedures
• Provide support, development, and leadership guidance to co-workers, partners, and volunteers
• Perform all duties in compliance with standard operating procedures and other applicable federal, state, and local regulations
• Analyze user requests and needs
• Develop detailed supporting documentation
• Provide user support related to business applications
• Facilitate user training and awareness as required
• Ensure applications are optimized to support business objectives and processes
• Participate in efforts related to implementations, releases and systems modifications
• Develop and execute test scenarios and procedures
• Evaluate business and user needs and translate these into proper system requirement specifications and documentation
• Export and import data as necessary
• Ensure high data integrity is maintained
• Analyze and validate data
• Design and prepare customized reports and document report specifications
• Ensure standard reporting procedures are aligned with business reporting requirements
• Assist in the development of performance metrics and project reports

Senior Business Analyst

Manager

• Lead, develop, and support Disaster volunteer teams responsible for local preparedness, response, and client care management.
• Work with volunteers to ensure the communities served are ready to respond to disasters.
• Initiate and coordinate disaster relief operations in the assigned geographic area or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
• Manage community and government relationships within an assigned geography.
• Empower Volunteers: Lead and support a diverse volunteer team.
• Cultivate and develop Disaster Leadership Volunteers.
• Engage Community: Prepare and mobilize communities.

Regional Disaster Action Team Manager

Account Executive

• Responsible for sales and revenue growth from mid-sized and large accounts within assigned territory
• Develop long-term relationships with each Top Tier customers
• Identify new and ongoing sales opportunities within each account
• Sell Training Services products and services to new targeted acquisition accounts
• Seek and act upon leads and build relationships with potential customers to bring them to close
• Identify business and growth opportunities using an existing network of industry contacts to generate new business
• Increase client and revenue base by contacting, qualifying, proposing and closing new business with high value prospects
• Ensure productive and professional relationships with prospective customers
• Develop trusted advisor relationships while operating as a key point of contact with Top Tier accounts, customer stakeholders and executive decision makers
• Explore and build partner relationships with OneRedCross partners to develop and/or enhance business alliances
• Responsible for attaining assigned sales volume and revenue objectives
• Responsible for operating within the prescribed budget

Sales Representative – Emergency Services

Data Analyst

• Partner with stakeholders, sourcing teams, technical teams, and Master Data Management to translate business needs into actionable analytics and aligned data structures.
• Serve as a data steward, ensuring data quality, consistency, integrity, and alignment with enterprise data taxonomy across platforms and sources, while adhering to data governance, privacy and security policies and best practices.
• Analyze procurement and supplier data using advanced methods to identify trends, mitigate risks, improve contract compliance, and drive cost savings.
• Define, design, and build analytics and reporting capabilities that support procurement and business needs across the Source-to-Pay (S2P) lifecycle.
• Develop and deploy scalable BI dashboards and reports using tools like Power BI, integrating with Oracle, Coupa, Data Lakes, and other procurement systems to enable real-time insight delivery.
• Build and automate robust data models, pipelines, and workflows using tools to reduce manual effort and support scalable reporting.
• Integrate analytical models and insights into procurement platforms (e.g., Oracle, Coupa) to enhance data-driven decision-making across strategic sourcing and category management.
• Resolve analytics-related issues within S2P platforms, inventory management and reporting systems, including data discrepancies, process errors, and integration logic gaps.
• Drive adoption of analytics solutions by developing training materials, conducting user training, maintaining documentation, and providing ongoing user support.
• Recommend and implement improvements to analytics tools, workflows, and team capabilities to foster innovation and continuous improvement within Strategic Procurement and Data & Analytics.

Data Analyst III, BI, Supply Management

Data Engineer

• Collaborate with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the organization.
• Build and implement scalable solutions that align to our data governance standards and architectural roadmap for data integrations, data storage, reporting, and analytic solutions.
• Design, develop and test data integration solutions. Write, automate and document unit/integration/functional tests.
• Manage automated deployments using Git pipelines, ensuring code changes are efficiently version-controlled and deployed.
• Collaborate with multiple teams to streamline deployment workflows, monitor and troubleshoot pipelines for reliability and performance.
• Perform data analysis required to troubleshoot data-related issues by building a data quality framework and assist in the resolution of data issues.
• Serve as tech lead by mentoring less experienced members of the team through code reviews, pair programming and similar hands-on interactions.

Lead Data Engineer

Events

• The Event Coordinator is responsible for planning, coordinating, and implementing successful events, in collaboration with staff and volunteer leadership, to raise funds for and promote community awareness of Red Cross services.
• They develop and execute plans to identify, cultivate, solicit, and recognize event underwriters/sponsors and other event participants.
• Provide staff support for relevant committees.
• Provide support, development, and/or leadership guidance to all volunteers.
• Research, identify, cultivate, and solicit new and existing donors for monetary and/or in-kind gifts to support special events.
• Recognize potential for increased donor involvement and capitalize on opportunities to grow existing relationships.
• Identify event sponsors for potential enhanced or increased partnership opportunities.
• Create a seamless, balanced, and enjoyable experience for potential donors through effective leadership and recognition techniques.
• Develop effective working relationships with donors, volunteers, government, and foundation representatives to nurture their connections to the Red Cross.
• May oversee collaboration with internal communications and marketing teams to develop strategies and materials.
• Provide leadership and guidance to assigned event chairs and committees.
• Direct the activities of and serve as the primary staff liaison to the volunteer committees for assigned events.
• Provide staff support and leadership to event chairs and related committees formed to help secure sponsors and participants.
• Create and collaborate with other staff on special event project plans and participate in budget development.
• Monitor event outcomes, including revenue and expenses, to drive exceptional event program growth.
• Manage the implementation and production of all fundraising events, including vendor relationships, budgets, and event logistics.
• Coordinate activities and formulate strategies related to the event program.
• Evaluate the outcome of each event and provide recommendations for improvement.
• Responsible for meeting Special Events revenue goals.
• Collaborate with Communications and Marketing to develop materials related to events, including media releases and photo sessions.
• Respond to media interview requests as needed.
• Direct the work of development volunteers or staff regarding administrative support duties, including recording and tracking donor invoices, acknowledgement correspondence, mass mailings, thank you letters, support at the event, etc.
• May hire, train, coach, counsel, and evaluate the performance of volunteers or give significant recommendations as to those supervisory actions.

Events Specialist

Program Manager

• Develop and implement marketing plans and strategies to achieve the overall business objectives of the organization.
• Identify and develop effective and productive marketing strategies for specific segments.
• Develop direct marketing plans and tactics across standard direct marketing channels (email, direct mail, MMS/SMS, app push, Telerecruitment).
• Design, develop, and implement direct marketing plans and strategies to engage active platelet donors to support the development and improvement of the organization's marketing objectives.
• Maintain a daily understanding of production, assigned KPIs, and donor response rates, to understand when to pivot strategies and messaging to continue to meet needs.
• Research, identify, and select the best direct marketing channels, messaging, and creative to improve the effectiveness of coverage in the marketplace and meet the unique needs of active platelet donors and platelet collections.
• Analyze tactical and programmatic performance to optimize content, offers, and tactics to meet desired platelet donor engagement and ROI.
• Identify and implement effective and productive marketing strategies based on solid data analysis.
• Lead the infrastructure, technical capabilities, and continuous improvement activities to achieve marketing goals.
• Use best practices and knowledge of internal and external business issues to solve complex problems.
• Manage timelines and budgets, ensuring high-quality production of marketing resources.
• Serve as a subject matter expert for the active platelet audience.

Marketing Program Manager, Active Platelet Donors

Medical Director

• Provide medical consultation in transfusion medicine, blood banking, and patient services to hospital clients, fostering strong and collaborative relationships.
• Deliver continuing medical education to internal and external audiences, promoting safe and effective use of blood components.
• Lead patient service programs such as therapeutic apheresis, stem cell collection and processing, perioperative autologous cell salvage, and patient blood management.
• Oversee medical aspects of regulated blood center operations including donor management, recipient adverse reactions, and product investigations.
• Contribute to the development of policies and procedures related to donor eligibility, component quality, and transfusion practices.
• Serve as CLIA Laboratory Director for regulated collection activities and laboratories including immunohematology, HLA, stem cell, and national testing labs.
• Investigate donor and recipient concerns, transfusion-related issues, and customer service complaints, ensuring timely resolution and appropriate leadership notification.
• Support, mentor, and guide volunteers to enhance their contributions and professional development.

Customer Support

• Assist with every step of the blood collection process
• Collaborate with your team to transport and setup equipment at collection sites
• Create a welcoming and comfortable environment for volunteer donors
• Follow all safety procedures while collecting blood donations
• Drive Red Cross vehicles and setup/tear down equipment at donation sites

Blood Collection Staff – Customer Service

Director

• Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community
• Develops sustained community relationships to ensure capacity to achieve region mission goals
• Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission
• Develops and manages community volunteer leaders to serve as the Face of the Red Cross in assigned territories
• Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission
• Serves as a member of the Elected Officials Liaison Network supporting disaster responses across the nation

Executive Director – Central and Northern New York

• Responsible for planning, coordinating, and implementing successful events
• Develop and execute plans to identify, cultivate, solicit, and recognize event underwriters/sponsors
• Provide staff support for relevant committees
• Manage the implementation and production of all fundraising events
• Monitor event outcomes, including revenue and expenses
• Create and collaborate with other staff on special event project plans

Events Coordinator IV

• Serve as the Face of the Red Cross to maximize presence and connectivity in the community
• Manage a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders
• Develop sustained community relationships to ensure capacity to achieve region mission goals
• Lead chapter in supporting achievement of region revenue targets and meet assigned individual fundraising targets
• Support mission capacity building: volunteer engagement, blood collection goals, and community engagement mission goals
• Leverage board committees and community volunteer leaders to meet established goals
• Develop and manage the chapter board to mobilize support and resources and ensure board meets published guidance and giving expectations
• Develop, lead, and manage community volunteer leaders to recruit volunteers and support mission capacity building
• Inform regional leadership, volunteers, and staff of community needs and perceptions and communicate Red Cross programs and capacity needs
• Serve as member of the Elected Officials Liaison Network and support disaster responses locally, regionally and nationally
• Report to the Regional Chief Executive Officer and serve as a member of the Region Leadership Team
• Responsible for monthly, quarterly and annual attainment of revenue and blood collection goals with portfolio weighted toward blood collection

Executive Director

• Responsible for regionwide mass care planning to ensure essential disaster services, including feeding, sheltering, household pets, distribution of emergency supplies and reunification, are available and delivered in a seamless fashion.
• Work with volunteers to ensure that the communities served are ready to respond to disasters.
• Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year.
• Lead and support a diverse volunteer team responsible for implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region.
• Implement disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers; cultivate and develop Disaster Leadership Volunteers and volunteer partners.
• Lead and empower a diverse team of volunteers.
• Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the Red Cross disaster subject matter expert within assigned geographic area, maximizing Red Cross presence and community engagement.
• Initiate and coordinate disaster relief operations in assigned geographic area in alignment with the Disaster Cycle Services Concept of Operations.

Regional Mass Care Manager

Full-stack Engineer

• Lead the development aspects of IT projects for humanitarian missions, including analysis, enhancement, installation, testing, and modification of technology solutions
• Ensure projects are completed on time and within budget
• Work in collaboration with product managers, UX/service designers, business analysts, and business owners to clarify, prioritize, and document user stories, scenarios, personas, and problems to be solved
• Lead a team of developers and provide coaching and guidance to ensure their success
• Prepare activity and progress reports for projects, tasks, and operations
• Manage vendor partnerships for outsourced projects and support work
• Migrate legacy applications to cloud-first and API-first applications leveraging multiple technologies
• Convert user stories into technical designs and prototypes
• Provide IT application support after hours and on weekends during major disasters
• Work remotely from home on an East Coast schedule (core hours 8am–5pm)

Full Stack Lead Developer, Microsoft Technologies

• Plan, coordinate and implement successful events to raise funds and promote community awareness of Red Cross services
• Develop and execute plans to identify, cultivate, solicit, and recognize event underwriters/sponsors and other event participants
• Serve as the regional development team’s first point of contact for community inquiries via phone and written correspondence
• Provide staff support for relevant committees and volunteer leadership
• Provide support, development and/or leadership guidance to all volunteers
• Manage the engagement of volunteers through regular communications, appreciation events, and consultation with staff
• Provide administrative support for the fundraising leadership team and coordinate special projects and department meetings
• Collaborate with Communications and Marketing to develop event materials, media releases, and photo sessions
• Create and collaborate on special event project plans, participate in budget development, and monitor event outcomes including revenue and expenses
• Manage implementation and production of fundraising events including vendor relationships, budgets, and event logistics
• Direct work of special event volunteers or staff regarding administrative support duties including donor invoices, acknowledgements, mass mailings, and event support
• Assist with onboarding of new fundraising department volunteers and serve as primary supervisor for new volunteers
• Perform duties in compliance with Federal, State, and local regulations