Account Manager I, Donor Recruitment

American Red Cross

Account Manager I at American Red Cross supporting blood drive sponsors and volunteers to achieve collection goals. Overseeing drive management cycles and implementing strategic plans for success.

Posted 7/15/2026full-timeMissouri, Wisconsin • 🇺🇸 United StatesJunior💰 $68,000 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in blood drive management, including stakeholder education, volunteer leadership, and strategic planning to achieve collection goals. Proficient in organizational support, event planning, and effective communication to enhance program success.

Highest-signal resume keywords

Bachelor's Degree In MarketingEvent Planning ExperienceCustomer Relationship ManagementExcellent Oral And Written Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Blood Drive ManagementStakeholder EducationVolunteer LeadershipProgram ImplementationData Tracking And Analysis

Soft Skills

Team CollaborationNegotiation SkillsAbility To Handle Multiple Priorities

Tools & Technologies

Customer Service ToolsOrganizational Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Blood Drive SponsorshipCollection GoalsDirect SalesGroup Dynamics

About the role

Key responsibilities & impact

Support the attraction, retention, and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success
Provide support, development, and/or leadership guidance to all volunteers
Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives
Support consistent execution of the 12-week drive management cycle
Facilitate a quality hand off of blood drives between internal stakeholders at the 12-week timeframe
Support the implementation of territory plans in collaboration with strategic business planning to achieve collection goals
Provide routine organizational and operational support to the blood drive coordinator
Schedule education programs for blood drive sponsor contact, recruitment committees and volunteers within assigned groups
Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance
Appropriately utilize tools, technology, and strategy provided by the organization to enhance customer service, efficiency, and productivity

Requirements

What you’ll need

Bachelor's degree in marketing, sales, communications or related field required
1 year of related experience preferred or equivalent combination of education and related experience required
Knowledge of group dynamics, direct sales, customer relationship management/maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred
Good organizational skills and the ability to handle multiple priorities effectively are required
Event planning experience desired
Excellent oral and written communication skills, including training and presentation skills, are required
A current, valid driver's license and good driving record are required
Ability to work on a team
Some travel may be required

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition