Emerging Markets Account Manager

American Red Cross

Account Manager developing and expanding relationships with blood drive sponsors for American Red Cross. Driving growth in emerging communities while providing leadership to volunteers and ensuring successful program execution.

Posted 6/19/2026full-timePomona • California • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and expand relationships with a diverse population of blood drive sponsors to increase market presence and drive growth in emerging communities.
Support, guide, and provide leadership to volunteers, ensuring successful engagement, retention, and program execution.
Design, develop and implement a strategic market plan strategy, in partnership with Donor Recruitment leadership, to effectively identify, cultivate and expand a diversified population of blood sponsors within assigned territory.
Manage complex internal and external stakeholder management, including project management and executive-level relationship development.
Analyze data, conduct research, identify trends, conduct business plan analyses and feasibility studies to identify advantageous strategic business directions and prepare reports and recommendations for management review.
Implement specific blood sponsor collection initiatives, including initial outreach efforts and cultivating relationships and partnerships with key demographics.
Support corporate communication efforts to external parties, including developing and disseminating communication and marketing materials to relevant demographic population sponsors.
Assist in the development of proposals and support contract negotiations.
Identify areas of operational improvement and assist in the implementation of relevant action plans.
Responsible for providing own transportation for business purposes.

Requirements

What you’ll need

Bachelor's degree in marketing, sales, communications or relevant field required
Minimum 3 years of related experience or equivalent combination of education and related experience required
Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively develop and implement programs is preferred
Good organizational skills and the ability to handle multiple priorities effectively are required
Excellent oral and written communication skills, including training and presentation skills, are required
A current valid driver's license and a good driving record are required
Ability to work on a team and lead through influence
Proven track record of advancing inclusive engagement strategies
Experience with media interviews, communications, acting as a spokesperson
Executive presence
Cultural competency
Ability to communicate medical product and patient needs to an external audience
Ability to work on a team
Some travel may be required.

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisbusiness plan analysisfeasibility studiesproject managementnegotiation skillsprogram developmentmarketing strategycustomer maintenance techniquescommunication materials developmenttransportation management

Soft Skills

leadershiporganizational skillscommunication skillsteamworkinfluencecultural competencyrelationship developmentmulti-priority handlinginclusive engagementpresentation skills

Certifications

Bachelor's degree in marketingBachelor's degree in salesBachelor's degree in communications