Amcor

Account Manager

• Serve as the primary point of contact for assigned customer accounts within a defined territory
• Drive profitable growth by defending existing business, expanding share of wallet, and identifying new opportunities
• Partner closely with internal and external stakeholders to execute sales, marketing, and business strategies that deliver measurable results
• Manage complex customer requirements and effectively translate customer needs to internal teams
• Build trusted, long-term customer relationships that enable proactive and strategic conversations
• Develop collaborative partnerships across customer organizations, including leadership, marketing, and R&D, to support growth and profitability
• Communicate sales performance and marketing contributions through monthly business reporting

Account Manager II

Sales Development Rep

• Manage a book of business while identifying and executing plans aimed at annual sales growth.
• Help support lead generation team in outbound and inbound initiatives with goal of increasing pipeline and winning new business.
• Demonstrate an ability to learn new products and processes.
• Manage and nurture warm leads to build new business relationships while growing the sales pipeline.
• Resolve customer issues that may arise and facilitate recommendations to other internal departments for resolution.
• Educate customers on all Amcor RPSNA products and innovation to create awareness and demand.
• Proactively use CRM tools to drive business results and manage performance.
• Demonstrate a coachable attitude and remain accountable through all key business metrics.
• Travel of 5-10% to support customers.

Sales Development Representative

• Drive for results: Ownership of key account, connecting Amcor’s values of safety, collaboration, accountability, results & outperformance into all aspects of role.
• Support execution of account strategy as directed by leadership to maintain share of wallet and profitability grow account.
• Manage account complexities to support customer requirements and anticipate future needs.
• Assist in key business negotiations for new opportunities, supporting Amcor’s interests demonstrating an ability to influence decision and actions.
• Deliver sales goals including profitable year-over-year growth for assigned territory.
• Build relationships with customers based upon trust and respect.
• Build cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external).
• Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators.
• Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations.
• Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting.

Account Manager II

Sales Development Representative

Key Account Manager