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Amcor

Senior Equipment Service Engineer

Amcor

Senior Equipment Service Engineer providing on-site and remote support for Meat and Dairy packaging solutions. Ensuring optimal equipment performance and customer relationships across the EMEA.

Posted 7/4/2026full-timeSwansea • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • Provide timely on-site and remote technical support to customers
  • Work hands-on alongside customer teams on production lines
  • Diagnose and resolve equipment, material, and product interaction issues
  • Service Amcor Moda equipment to sustain optimal performance
  • Recommend spare parts as needed
  • Build and maintain strong, effective customer relationships
  • Deliver clear, detailed service reports, including accurate time tracking
  • Collaborate closely with Field Technical Service team and spare parts representatives
  • Support the installation and commissioning of Amcor Moda equipment at customer sites
  • Monitor equipment performance and provide intensified support during start-up phases, as required
  • Deliver customer training on the correct operation and maintenance of equipment
  • Train and mentor other Equipment Service and Field Technical Service team members

Requirements

What you’ll need
  • Engineering qualification or equivalent experience in electrical and/or mechanical technology
  • Min. 3-5 years’ experience in the Meat and Dairy packaging industry (machinery and materials), preferably in shrink packaging equipment (e.g. rotary vacuum chamber).
  • Current, preferably clean, driving licence.
  • Strong technical troubleshooting and problem-solving skills
  • Fluent in English, additional European languages are an advantage.

Benefits

Comp & perks
  • High level of autonomy in a field-based role
  • Opportunity to play a key role in the expansion of Amcor Moda across EMEA
  • Direct impact on customer performance and product success
  • Opportunities to develop technical expertise and grow your career within a global leader.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Electrical TechnologyMechanical TechnologyShrink Packaging EquipmentEquipment DiagnosisService ReportingTime TrackingSpare Parts RecommendationInstallation SupportPerformance MonitoringCustomer Training
Soft Skills
Problem-SolvingCollaborationMentoring
Certifications
Engineering QualificationDriving Licence