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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support and training for Amcor Moda equipment, with a strong focus on troubleshooting, problem-solving, and customer relationship management in the Meat and Dairy packaging industry.
Highest-signal resume keywords
Technical SupportTroubleshooting SkillsMeat And Dairy Packaging ExperienceCustomer Relationship ManagementEquipment Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical TechnologyMechanical TechnologyShrink Packaging EquipmentEquipment DiagnosisService ReportingTime TrackingSpare Parts RecommendationInstallation SupportPerformance MonitoringCustomer Training
Soft Skills
Problem-SolvingCollaborationMentoring
Tools & Technologies
Amcor Moda Equipment
Certifications & Qualifications
Engineering QualificationDriving Licence
Industry Keywords
Meat PackagingDairy PackagingProduction LinesTechnical ServiceField Technical Service
About the role
Key responsibilities & impact- Provide timely on-site and remote technical support to customers
- Work hands-on alongside customer teams on production lines
- Diagnose and resolve equipment, material, and product interaction issues
- Service Amcor Moda equipment to sustain optimal performance
- Recommend spare parts as needed
- Build and maintain strong, effective customer relationships
- Deliver clear, detailed service reports, including accurate time tracking
- Collaborate closely with Field Technical Service team and spare parts representatives
- Support the installation and commissioning of Amcor Moda equipment at customer sites
- Monitor equipment performance and provide intensified support during start-up phases, as required
- Deliver customer training on the correct operation and maintenance of equipment
- Train and mentor other Equipment Service and Field Technical Service team members
Requirements
What you’ll need- Engineering qualification or equivalent experience in electrical and/or mechanical technology
- Min. 3-5 years’ experience in the Meat and Dairy packaging industry (machinery and materials), preferably in shrink packaging equipment (e.g. rotary vacuum chamber).
- Current, preferably clean, driving licence.
- Strong technical troubleshooting and problem-solving skills
- Fluent in English, additional European languages are an advantage.
Benefits
Comp & perks- High level of autonomy in a field-based role
- Opportunity to play a key role in the expansion of Amcor Moda across EMEA
- Direct impact on customer performance and product success
- Opportunities to develop technical expertise and grow your career within a global leader.