Amcor

Communications

• Lead the Communications Team for the division to ensure effective and efficient support to the business on a daily basis.
• Provide communication expertise, counsel and support for major change initiatives and transactions, including acquisitions, divestitures, reorganizations, policy changes, etc.
• Manage multi-stakeholder relationships with various members of the senior leadership team, serving as a thought-leader, advisor and technical expert on all matters of communication.
• Serve as an effective and credible ambassador –with external and internal stakeholders – for Amcor, its products, culture and aspirations.
• Oversee the governance and editorial process for internal communications vehicles (e.g., announcements, newsletters, leadership portal, internal social media tools, etc.) and help an ongoing evolution to more efficient, effective and integrated practices.
• Work with the Communications CoE in ensuring digital platforms (internal and/or external, including social media) are managed effectively and aligned to business strategy and priorities, and a cohesive channel strategy.
• Actively partner with others in the global communications team to lead integrated content strategies that reinforce Division or BG-specific content and Amcor-wide standards and priorities
• Develop communications materials to help leaders articulate positions and engage others (e.g., key messages, talking points, etc.)
• Provide expert communications counsel to key stakeholder groups and senior executives and support them at regular intervals to ensure their communication strategies are fit for purpose.
• Plan, develop and execute an annual internal communications plan and a portfolio of communication activities that engages employees in support of Amcor strategy and execution.
• Establish communication success metrics by which to measure and demonstrate success in communication strategy execution.

Senior Director of Communications

Account Manager

• Developing new business prospects through cold-calling and other methods
• Developing and implementing selling strategies with customers
• Interacting with existing customers to increase sales of organization’s products
• Develop long-term multi-level relationships with customers
• Exceeding budget goals
• Reporting and forecasting
• Work well with all levels of co-workers in our plants and other offices

Territory Manager – Industrial Can Liners

Project Manager

• Lead the planning, execution, and delivery of HR transformation initiatives.
• Define project scope, objectives, and deliverables that support business goals in collaboration with HR and business stakeholders.
• Develop detailed project plans, manage budgets and timelines, and track progress against milestones.
• Oversee interdependent workstreams to ensure cohesive and timely delivery.
• Use combinations of waterfall, Agile, iterative methods and approaches to enable cross network progress.
• Drive continuous improvement in project management methodologies, tools, and governance practices.
• Establish and manage governance structures such as Steering Committees and Design Authorities.
• Identify, assess, and proactively manage project risks, issues, and dependencies, escalating where necessary.
• Maintain comprehensive documentation, including RAID logs, trackers, measures and dashboards.
• Provide regular updates, reports, and insights to senior leadership and project sponsors.
• Partner with Leadership to define the transformation vision and success measures.
• Build high performing project teams and engage regional HR teams, Centers of Excellence, and Shared Services to ensure alignment and adoption.

HR Transformation Project Manager

Procurement

• Manage development of the North America PET Category Strategy through a collaborative, cross functional approach with the regional stakeholders
• Drive sustainability agenda and implementation of recycled content targets through complex sourcing mix of PCR strategic partnerships, M&A activity, preform and virgin material sourcing
• Provide fact-based analysis to support targeted competitive market positioning
• Demonstrate alignment to AGG business strategy especially in the area of sustainability through PCR usage objectives and GHG emission reductions
• Identify and build strategic partnerships with suppliers whose capabilities and strategy are aligned/complementary to the AGG PET Category Strategy and BU’s business plans
• Identify and mitigate risks associated with the selected strategy to assure business continuity and sustained value delivery
• Define and deliver tactical execution plan in support of the defined strategy timing and objectives
• Collaborate with Business Units (BU) to drive and manage the NA PET buy-sell financials as part of the ARP financial reporting system
• Manage, through cross functional engagement, the Procure Plus value delivery to targets and BU expectations as part of value creation operating model
• Manage, along with Quality and Operations leadership NA performance for Total Cost of Ownership (TCO) and Risk Management as part of the supplier management process
• Continue to develop and sharpen category capabilities to drive sustainable value creation and competitive advantage to BUs and Amcor overall
• Collaborate with AGG resins team to support AGG led negotiations and sourcing to ensure deliverables are aligned with the Global Strategy, BU’s Business Plans and Sourcing Execution
• Identify qualifications aligned with category strategy, to capture opportunities, mitigate risk and strengthen competitiveness as well as manage the qualifications with functional stakeholders
• Manage regional volume weighted price point through dynamic price tracking and sourcing of relevant spec resin where applicable
• Recover ARP incurred costs associated with supplier incidents (VIN’s)
• Support the regional commercial business development with pricing in support of new business

Category Manager, PET

• Assists the PET Category Manager and Global PET Director on various procurement activities.
• Conduct analytical evaluations of multiple quotations for purchase of goods/services within the assigned area of responsibility.
• Help in the identification to continuously reduce the total cost of ownership and secure supply for assigned commodity/category.
• In conjunction with category/commodity team assist in driving best performance for a set of commodities/categories in line with Amcor’s strategic objectives and assuring compliance with customer related and regulatory requirements regarding the Amcor supply base.

Procurement Analyst

Customer Support

• Manage end to end order management, from order placement through to delivery in our Customer Relationship Management and ERP systems
• Works closely with functional areas to monitor customer requirements throughout the order fulfilment process
• Prepare for and lead yearly, bi-yearly or quarterly performance reviews with customers and neighbouring functions
• Manage customer requests and share customer information with colleagues from neighbouring functions
• Proactively manage customer finished goods levels and aged inventory in collaboration with neighbouring functions
• Acknowledge customers complaints and ensure prompt feedback
• Initiate return of goods and coordinate rush shipments
• Support the disputed invoices process in collaboration with finance and credit collection
• Build the customer knowledge needed to effectively manage the relationship
• Continuously strive to improve customer relations

Customer Service Specialist

• Manage end to end order management, from order placement through to delivery in our Customer Relationship Management and ERP systems
• Works closely with the following functional areas to monitor customer requirements throughout the order fulfilment process, advising Customers and Sales of any significant delays and helping to provide alternatives to ensure customer expectations are fulfilled and identifying opportunities for value added services.
• Prepares for and leads the yearly, bi-yearly or quarterly performance reviews with customers and neighbouring functions
• Manage any customer request as applicable and shares all customers information including customer forecasts with colleagues from neighbouring functions
• Proactively manage customer finished goods levels and aged inventory in collaboration with neighbouring functions
• Acknowledge customers complaints, enter customer complaints with the data received and ensure the customer receives a prompt feedback
• Initiate the request for credit and debit notes in collaboration with the finance function
• Build the customer knowledge needed to effectively manage the relationship: including service level agreements, contracts, any other useful information

Customer Service Representative

• Manage end to end order management, from order placement through to delivery in our Customer Relationship Management and ERP systems
• Works closely with the following functional areas to monitor customer requirements throughout the order fulfilment process
• Advises Customers and Sales of any significant delays and helps to provide alternatives to ensure customer expectations are fulfilled
• Prepares for and leads the yearly, bi-yearly or quarterly performance reviews with customers and neighbouring functions
• Proactively manage customer finished goods levels and aged inventory in collaboration with neighbouring functions
• Acknowledge customers complaints and ensure the customer receives prompt feedback
• Coordinate the expediting of rush shipments
• Initiate the request for credit and debit notes in collaboration with the finance function

• Act as key contact for assigned accounts within a territory providing tactical sales direction and communication strategies
• Implement business and marketing plans for assigned accounts and focus on growing share of wallet
• Deliver sales goals including profitable year-over-year growth for assigned territory and drive forecast accuracy
• Prospect and network to increase business with existing and new accounts and manage complex customer needs
• Orchestrate and support key business negotiations to influence decisions and actions
• Build collaborative relationships with account leadership, marketing, R&D and cross-functional teams to support commercialization and onboarding
• Coordinate Sales Management, R&D, Marketing and Field Service for validation trials and customer trials
• Manage accounts receivable at acceptable levels with assistance from the credit department
• Report monthly on sales and marketing performance and maintain Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool

• Work directly with Amcor’s Key Accounts predominantly in the shrink overwrap market area
• Provide tactical sales direction and communication strategies to defend existing business and gain new business
• Implement business and marketing plans for assigned accounts and focus on share-of-wallet growth
• Support execution of account strategy as directed by leadership to maintain wallet share and profitability
• Manage account complexities to support customer requirements and anticipate future needs
• Assist in key business negotiations for new opportunities and influence customer decisions
• Deliver sales goals including profitable year-over-year growth for assigned territory
• Build and maintain customer relationships and cross-functional internal relationships to support commercialization and onboarding
• Ensure Amcor and the Key Account adhere to contractual commitments, including inventory management and quality/service KPIs
• Network externally with co-packers, machine suppliers, OEMs and industry associations
• Coordinate Sales Management, R&D, Marketing and Field Service for validation and customer trials
• Manage accounts receivable with assistance from credit department and work with Strategic Marketing on unmet customer needs
• Report monthly performance, drive forecast accuracy, and manage account planning, pipeline, profitability improvements, and churn in CRM

Key Account Manager II

Manager

• Drive commercial excellence across Amcor C&D through Amcor’s Value Plus program and the Amcor Way
• Deploy and further develop the company wide Commercial excellence program, “Value Plus” and ensure consistent delivery of “One Amcor Way”
• Identify key commercial capability requirements and improvement opportunities to the sales process across AFCD
• Identify and execute Sales Force Effectiveness initiatives to build enhanced capabilities, processes and tools within Sales and Marketing
• Act as key contact for cross business group Value Plus opportunities, actions and initiatives
• Share sales and marketing and Value Plus best practices across Amcor
• Enable best in class usage of key systems such as salesforce.com, Voice of Customers and others
• Develop and deliver formal training activities associated with commercial capability building programs
• Actively lead content and delivery of Amcor Enablers (Customer Relationship Management, Voice of the Customer, etc.)
• Ensure program coherence and work with Capability Owners to ensure quality of content, process, training, and outcome
• Lead the CELG to a high level of Commercial Excellence outcomes across Amcor
• Personally on-board all new commercial hires to Amcor on Amcor’s approach to Commercial Excellence

Commercial Excellence Manager

• Provide strategic communications advice and hands-on support to LATAM leaders to achieve organisational objectives
• Lead, set and develop internal and external communication campaigns supporting company growth agenda
• Develop and implement effective communication plans, change communications and align to LATAM strategy
• Create content for internal communication channels and events, including intranet
• Participate in external PR activities and crisis management to protect Amcor brand and division reputation
• Collaborate with functions, business areas and Communications professionals globally to ensure cohesive messaging
• Provide communication expertise for major change initiatives and transactions (acquisitions, divestitures, reorganizations, policy changes)
• Partner with stakeholders to develop and execute communications campaigns that inspire employees and boost growth mindset
• Produce communications materials: announcements, articles, messages, Q&A documents, presentations
• Manage PR initiatives and provide strategic insight to drive business results
• Contribute to measurement tools and share best practices
• Support leadership events and provide coaching to front-line managers on sensitive projects
• Ensure digital platforms and social media are managed effectively and aligned to strategy
• Research and implement communication vehicles to reach employees in offices, plants and remote settings
• Deploy and execute annual internal communications plan and portfolio of activities engaging employees

Communications Manager

• Grow sales and expand customer partnerships in the Southwest region
• Develop new business opportunities while strengthening existing accounts
• Focus on profitable growth, account penetration, and customer satisfaction
• Collaborate with cross-functional teams to deliver innovative packaging solutions
• Lead customer trials, and execute strategic growth initiatives that expand Amcor’s presence and market share
• Drive sales goals including profitable year-over-year growth for assigned territory
• Prospect, network, and leverage industry contacts to develop new accounts and expand share of wallet with existing customers
• Execute territory plans that align with business and marketing strategies
• Lead and support key business negotiations, influencing customer decisions and driving long-term agreements
• Build and maintain multi-level, cross-functional relationships with customer decision-makers and influencers
• Partner with customer stakeholders in Purchasing, Product Development, Operations, and Marketing
• Network externally with co-packers, machine suppliers, OEMs, and industry associations
• Coordinate with Sales Management, R&D, Marketing, and Field Service to ensure successful validation and commercialization of new opportunities
• Manage accounts receivable in collaboration with Credit
• Use CRM tools for pipeline management, account planning, profitability improvement, and churn reduction
• Ensure forecast accuracy and provide timely updates on sales performance and market dynamics

Human Resources

• Oversee all human resource functions of a facility, including manufacturing and salaried/office employees
• Provide strategic direction and change management support to address talent, culture, and operational excellence
• Serve a single location with 100–200+ employees; report to HR Director with dotted-line to Plant Manager
• Ensure Amcor employee relations principles are properly communicated and understood
• Interpret and apply Human Resources policies and align business goals with HR policies
• Manage recruitment, compensation, diversity, performance management, employee training and development
• Handle all types of employee inquiries and escalated employee issues; conduct investigations, discipline, termination
• Develop, coordinate, and conduct HR training programs
• Provide guidance to leaders on performance coaching, PIPs, IDPs, Human Capital Plans, succession and salary planning
• Provide guidance on workforce planning including organizational redesign, Talent Review/Selection, job description creation, promotions
• Partner and collaborate with business leaders and serve as a member of the leadership team
• Manage payroll and HR automated systems
• Support HR activities such as continuous improvement initiatives, affirmative action plan, integration, acquisitions, right-sizing
• Act as coach/counsel at all levels and lead employee improvement teams to promote positive employee relations

Human Resources Manager

• Key contact for assigned accounts within a territory providing tactical sales direction and communication strategies
• Implement business and marketing plans for assigned accounts focused on growth and increasing share of wallet
• Drive sales goals including profitable year-over-year growth for assigned territory
• Increase business with existing and new accounts through prospecting and networking
• Assist in key business negotiations supporting Amcor’s interests
• Build relationships with customers and cross-functional teams to support commercialization and onboarding
• Network externally with co-packers, machine suppliers, OEMs, industry associations
• Coordinate Sales Management, R&D, Marketing and Field Service for validation and customer trials
• Manage accounts receivable with assistance from credit department
• Work with Strategic Marketing on unmet customer needs and implement defined strategy
• Report performance achievements and drive forecast accuracy; manage Account Planning, Pipeline, profitability improvements, and churn in CRM tool

Account Manager I

• Account Manager serves as the key contact for assigned accounts within a territory, delivering sales direction and communication strategies to defend existing business and gain new business
• Work with stakeholders to implement business and marketing plans for assigned accounts and will focus on growth of an assigned territory with a concentration on growing share of wallet
• Drive for results: Deliver sales goals including profitable year-over-year growth for assigned territory
• Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win
• Increase business with existing and new accounts through prospecting and networking
• Manage the complexities of account(s) in support of customer needs and effectively communicate the needs to the internal organization
• Orchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions
• Relationship Management: Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations
• Build collaborative relationships between Amcor and your account/s to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs
• Build and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)
• Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations
• Stakeholder Engagements: Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials
• Manages accounts receivable as acceptable levels with assistance from the credit department
• Work with Strategic Marketing to identify actions to meet strategic unmet customer needs
• With leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments
• Reporting: Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting
• Drive forecast accuracy for improved business results
• Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders
• Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool

Account Manager - Southeast

• As an Account Manager II, you'll be the key contact for assigned accounts within a territory.\n• This role provides tactical sales direction and communication strategies to defend existing business and gain new business.\n• You'll also work with stakeholders to implement business and marketing plans for assigned accounts.\n• Additionally, this role is focused on growth of an assigned territory with a focus on growing share of wallet.\n• Drive for results: Deliver sales goals including profitable year-over-year growth for assigned territory.\n• Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win\n• Increase business with existing and new accounts through prospecting and networking\n• Manage the complexities of account(s) in support of customer needs and effectively communicate the needs to the internal organization\n• Orchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions\n• Relationship Management: Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations\n• Build collaborative relationships between Amcor and your account/s to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs\n• Build and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)\n• Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations\n• Stakeholder Engagements: Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials\n• Manages accounts receivable as acceptable levels with assistance from the credit department\n• Work with Strategic Marketing to identify actions to meet strategic unmet customer needs\n• With leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments\n• Reporting: Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting\n• Drive forecast accuracy for improved business results\n• Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders\n• Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool