Alper Seguros

Operations

• Ensure billing kits are accurately checked and sent to clients within the established SLA to guarantee payments are made by their due dates.
• Receive and verify client-submitted movement files, ensuring they comply with contractual rules.
• When analysis of the Enrollment Proposal is required, be responsible for checking, sending and following up with the insurer and the client.
• Upload files to insurers' websites or send them by e-mail when required.
• Download invoices via insurers' websites/channels, verify them and send them to clients; if inconsistencies are found, return them to the insurer for adjustments.
• Store files provided by clients and insurers in each client's internal system.
• Prepare reports and allocations using internal tools, according to the model requested by the client.
• Send billing kits within the established SLA containing the required files, by e-mail or through the system to clients.
• Negotiate extensions for payment slip (boleto) due dates with providers if there is a failure or delay from the Area.
• Address clients' questions via e-mail or telephone.
• Post endorsements in Alper’s internal system.
• Keep internal controls duly completed and up to date.
• Propose improvements to the processes under your responsibility.
• Contribute to the training of Insurance Technicians I.
• Participate in meetings with clients.
• Focus on Corporate clients.

Técnico Seguros II – Faturamento, Operações Seguro de Vida