Scheduling Assistant (SDR)

Alper Seguros

Assistente de Agendamento managing scheduling and operational support for sales teams at Alper Seguros. Engaging with clients and ensuring efficient appointment flows.

Posted 7/15/2026full-timeBelo Horizonte • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational support capabilities by efficiently managing scheduling workflows, maintaining data integrity, and providing technical training to enhance team performance. Proficient in client outreach and calendar management to optimize business opportunities.

Highest-signal resume keywords

Operational SupportClient OutreachCalendar ManagementData IntegrityTechnical Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling WorkflowsPerformance IndicatorsKPI TrackingData ManagementClient Portfolio Management

Soft Skills

Proactive CommunicationTeam CollaborationOrganizational Skills

Tools & Technologies

Microsoft OfficeGoogle CalendarJustech

Certifications & Qualifications

High School Diploma

Industry Keywords

Sales SupportOperational PracticesCommercial Routines

About the role

Key responsibilities & impact

Ensure efficient scheduling workflows and provide operational support to the sales force by proactively contacting clients and rigorously managing calendars and performance indicators.
Ensure the integrity of system records and contribute to the technical training of the team to optimize business opportunities and streamline commercial routines.
Perform proactive outreach to the client portfolio, following planned routes and established call scripts.
Schedule virtual meetings, ensuring the organization of the commercial calendar.
Manage cancellations of visits, promptly notifying consultants and the team, and actively rescheduling appointments.
Maintain control and tracking of personal KPIs related to appointments, analyses, sales and follow-ups.
Record and update visit schedules in management platforms and corporate calendars (Google and Justech).
Register policyholders and members in the current systems, ensuring data integrity.
Serve as a technical reference in the onboarding and training of new employees, guiding them on operational practices and workflows.

Requirements

What you’ll need

High school diploma
Proficiency with Microsoft Office (Office suite).

Benefits

Comp & perks

Health and dental coverage provided by Bradesco Seguros
Meal or food allowance via a flexible card
Transportation voucher
Profit-sharing (PLR)
Total Pass: plans with top-tier gyms and exclusive rates
Life insurance
Partnerships with language schools, exchange programs, universities and various courses
Discounts on personal insurance policies for you, your parents, children and spouse
Childcare assistance and programs that promote maternal and infant health
Company holiday on Insurance Professionals Day