Allegion

Account Manager

• Meets regularly with assigned client accounts, by phone or in person.
• Ensures that clients are consistently satisfied with the organization's product and services and resolves escalated issues.
• Evaluates the client's needs and proposes potential solutions.
• Serves as a single point of contact for the client and may coordinate the work of client service teams.
• Identifies and escalates cross-selling or upselling opportunities.
• May provide client training or basic support.
• Develop relationships with key decision makers for opportunities to provide our product line in Healthcare, Retail, Government & Commercial properties.
• Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners.
• Review all relevant plans, specifications and details and/or job site conditions to formulate competitive quotations for customers that are both accurate to manage risk and ensure target margins for the London branch while ensuring your monthly/quarterly/yearly revenue goals are met.
• Work in custom bid module in Salesforce to generate quotes and utilize SF to manage customer base.
• Work closely with branch personnel to schedule equipment delivery and installation.
• Work with our credit department to secure terms and ensure timely payment after job completion.
• Stay involved with customer satisfaction issues after the sale and installation.
• Timely and accurate weekly reports and participation in weekly digital calls.
• Pre-sell our products to architects through planning stage documents.
• Call on Architects & Specification Writers to educate them on our product
• Maintain full knowledge of current ANSI standards and AAADM certification requirements.
• Perform other assignments in support of the sales operations as requested by Regional Sales & Operations Manager.

Territory Manager

• Meets regularly with assigned client accounts, by phone or in person.
• Ensures that clients are consistently satisfied with the organization's product and services and resolves escalated issues.
• Evaluates the client's needs and proposes potential solutions.
• Serves as a single point of contact for the client and may coordinate the work of client service teams.
• Identifies and escalates cross-selling or upselling opportunities.
• May provide client training or basic support.
• Develop relationships with key decision makers for opportunities to provide our product line in Healthcare, Retail, Government & Commercial properties so that Stanley is either procured directly or specified for procurement through other channels.
• Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners.
• Review all relevant plans, specifications and details and/or job site conditions to formulate competitive quotations for customers that are both accurate to manage risk and ensure target margins for the London branch while ensuring your monthly/quarterly/yearly revenue goals are met.
• Work in custom bid module in Salesforce to generate quotes and utilize SF to manage customer base.
• Work closely with branch personnel to schedule equipment delivery and installation.
• Work with our credit department to secure terms and ensure timely payment after job completion.
• Stay involved with customer satisfaction issues after the sale and installation.
• Timely and accurate weekly reports and participation in weekly digital calls.
• Pre-sell our products to architects through planning stage documents.
• Call on Architects & Specification Writers to educate them on our product
• Maintain full knowledge of current ANSI standards and AAADM certification requirements.
• Perform other assignments in support of the sales operations as requested by Regional Sales & Operations Manager.

Field Engineer

• Provide technical advice to distribution partners and end customers on the use of our product and system solutions
• Technical planning, on-site installation and troubleshooting; including preparation of documentation and determining topology for our network solutions
• Deliver product, software and network training to distribution partners and end customers and install software in server–client environments
• Support distribution partners with all general technical inquiries

Field Service Technician, Digital Locking Systems

• Technical consultation with reseller partners and end customers regarding the deployment of our product and system solutions
• Technical project planning, on-site installation and troubleshooting; including creation of documentation and network topology mapping for our network solutions
• Delivery of product, software and network training to reseller partners and end customers, as well as software installation in server–client environments
• Supporting reseller partners with general technical inquiries

Service Technician – Digital Locking Systems

• Technical consultation for trade partners and end customers regarding the deployment of our product and system solutions
• Technical planning, on-site installation and troubleshooting; including preparation of documentation and topology assessment for our network solutions
• Delivery of product, software and network trainings for trade partners and end customers as well as software installation in server–client environments
• Support for trade partners on all general technical enquiries

Field Service Technician – Digital Locking Technology

Sales

• Develop and execute annual business plans for revenue growth, market share expansion, and distribution development.
• Identify, recruit, and manage a network of distributors and channel partners.
• Lead and coach a high-performing sales team, setting quotas, KPIs, and performance metrics.
• Own the P&L (Profit and Loss) for the entire distribution segment, managing operating expenses and budgets.
• Build and maintain strong relationships with major distributors and strategic accounts.
• Partner with field sales, field service, factory operations, marketing, and finance teams.

Director, Distribution Sales

Account Executive

• Own the full sales cycle — from prospecting and discovery to negotiation and close
• Manage opportunities from first conversation to close
• Focus on deals in the $30K–$150K ARR range
• Partner with BDRs and Marketing to target the right accounts and industries
• Run world-class demos and presentations
• Negotiate and close deals
• Collaborate cross-functionally with Sales, Marketing, and RevOps
• Track all leads from top of funnel to close accurately in CRM (Hubspot)

Mid-Market Account Executive

• Identify, develop and cultivate relationships with key influencers at targeted end user facilities to achieve annual goals, maintaining relationships with current end users.
• Manage the sales process through effective team communication and collaboration, utilizing our Customer Relationship Management (CRM).
• Implement a consultative approach to customer relationships in order position appropriate Allegion portfolio through consultative selling and listening.
• Engage in pipeline management, demonstrating ability to best prioritize accounts.
• Maintain a strategic understanding of market conditions and be able to adapt to maintain a competitive advantage.
• Engage in (factory) training sessions to achieve industry-leading knowledge in both mechanical and electronic security solutions.
• Maintain excellent industry and territory knowledge by reviewing and understanding market data of competitive activity.
• Adapt to change in marketplace.
• Adept in using social networking to stay engaged in and up-to-date on industry activity.
• Maintain and utilize our CRM tool for sales reporting and to communicate sales activities.
• Drive adoption of our customer facing tools for collaboration and integration into their business.
• Ensure proper customers and partners are adequately trained on new and existing products, including Allegion digital tools.
• Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance; embody Allegion’s values daily.

Sales Consultant

Consultant

• Create technical hardware sets and specifications for the architectural community, including code compliance for new construction projects as well as aftermarket requests.
• Provide solutions to architects on product application requirements.
• Participate in pre and post installation meetings as needed.
• Assist with revisions, access control coordination, and requests for information during all phases of the project.
• Communicate strategic project information to Architectural Services Consultant to assist in the formation of a project strategy for the sales force.
• Communicate project changes that may impact specification and sales strategy, maintain 2-way communication with Architectural Services Consultant and Sales Team.
• Exhibit a basic understanding of electro-mechanical products and solutions including access control and software.
• Communicate door hardware coordination requirements and/or conflicts, such as access control, electrical requirements, and specialty doors.
• Work in conjunction with Architectural Services Consultant to provide a positive customer experience and deliver on project commitments.
• Maintain excellent industry/competitor product knowledge by reviewing and understanding market data of competitive activity.
• Adapt to changes in the marketplace.
• Utilize CRM and Specification Writing software and collaboration tools.
• Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance.

Specification Consultant I

Business Development Rep

• Own and manage corporate relationships with data center owners to drive revenue.
• Establish executable account plans for targeted accounts to drive new revenue opportunities.
• Develop and maintain relationships with influential decision-makers across design, operations, procurement, finance, and sales.
• Promote professional door hardware specification services (Division 8 and 28) as part of a pull-through sales strategy.
• Establish national standards and agreements with data center owners and support local teams to implement standards across territories.
• Maintain excellent industry and competitor product knowledge; adapt to changes in the marketplace.
• Utilize CRM tools (Dynamics) to document all sales activities.
• Attend industry shows and events to promote Allegion and expand networks.
• Must be available to travel throughout the Central US region.
• Identify and attend critical trade shows and customer events within region.
• Strong background in the construction and design process, with the ability to fully engage the architectural community to discuss specifications.
• Utilize Overtur tool for project collaboration and specification management.
• Proactively engage with RSOs (regional sales offices) to share Allegion position with assigned accounts and support communication efforts during regional monthly and quarterly sales meetings.

Data Center Business Development Consultant

• Contribute to and implement sales strategies and translate these into local activities to meet regional annual and long-range sales goals.
• Contribute to regional sales budget preparation, and submit regional sales forecasts in a timely and accurate manner.
• Contribute to and implement sales policies, processes, channel and pricing strategies.
• Execute PMP objectives and quarterly business priorities
• Develop and maintain collaborative relationships with internal customers (including marketing, customer services, purchasing and warehouse) and external customers, sharing knowledge and being a team player.
• Develop and maintain excellent industry and territory knowledge.
• Understand customer and competitor activities and adapt to changes in the market place.
• Communicate opportunities on strategic sales/marketing issues that impact region (channels, pricing, products, partners and promotion).
• Conduct product and sales training sessions to meet internal and external customer needs.
• Provide comprehensive sales reports and other management reporting as required.
• Maintain awareness of all Company policies, guidelines and procedures and ensure compliance.
• Contribute to, and lead as required, business projects.
• Lead development, account management and execution of Fenestration O.E.M. strategy.
• Develop relationships with key influencers, Fenestration O.E.M.’s and dealers within assigned territory.
• Develop and expand Brio’s existing network of O.E.M. partners in this space.
• Attend industry trade shows, conferences and other events as need for networking, market analysis and prospecting.
• Present to and consult with mid and senior level management on business trends and with a view to developing new services, products and distribution channels.
• Maintain extensive knowledge of competitive and current market conditions.
• Understand business and market dynamics that drive success in the Fenestration O.E.M. space.
• Submit customer call reports and weekly progress reports.

Business Development Manager

Sales Engineer

• Act as the technical subject matter expert (SME) in software, integrated electronic locks, reader & credential technology.
• Partner with sales teams to identify customer needs, propose solutions, and support the sales cycle from initial contact to deal closure.
• Support System Integration partners with solution training for integrator personnel.
• Conduct on-site assessments, system demonstrations, and technical presentations.
• Stay current on industry trends, emerging technologies, and competitive products.

Multi-Family Field Sales Engineer

• Act as the technical subject matter expert (SME) in software, integrated electronic locks, reader & credential technology
• Partner with RSO and NE sales teams to identify customer needs, propose solutions, and support the sales cycle from initial contact to deal closure and site implementation
• Support System Integration partners with solution training, site surveys/planning, and implementation
• Provide hands-on support to systems integrators during commissioning and troubleshooting for complex installs
• Conduct on-site assessments, system demonstrations, and technical presentations
• Stay current on industry trends and emerging technologies
• Cross-Train and support other solutions/initiatives as needed

Payroll

• Actively support and ensure compliance of union reporting and timely payments and reporting to meet stringent deadlines and reporting requirements.
• Actively support and ensure compliance of organizational policy, procedures, and objectives while ensuring legal compliance in the completion of all reporting requirements to include all federal state and local laws regarding Davis Bacon/Prevailing wage certified payroll requirements and reporting.
• Review, tracking and submitting certified payroll, supporting documents, insurance documents, share with certified payroll team members the direction and project status for preparation and finalization of certified payroll reporting a supporting documentation.
• SME to support certified payroll regarding business processes.
• Reviews and verifies payroll records, benefit statements, employer training contributions, DAS forms, notice to employee deduction forms, fringe benefits statements, and other pertinent paperwork to determine compliance with applicable rules and regulations.
• Monitor and manage email inbox through timely completion of gathering information, certified payroll reporting or documentation requests
• Work closely with field team to create and maintain healthy relationships while establishing and reviewing the prevailing wage determinations and fringe metrics.
• Provide high level of customer service and ensure positive customer interactions.
• Prepare or assist in the preparation and distribution of various payroll reports to customers
• Responsible for the process of any OCIP, CCIP, TCIP monthly reporting, adjustments, continuous maintenance, and audits required by client per executed contracts.
• Reporting to agencies verification of contract values and hours worked, relative to the specifics of contract OCIP, CCIP, TCIP language.
• Coordinate and partner with Branch locations to ensure the proper administration of certified payroll reporting requirements through maintenance of data collection.
• Potential information to include employee timekeeping, service job information, job related details and other customer requested information.
• Issue requests via phone and email for missing and revised documentation and corresponds with the applicable contractor's staff to ensure compliance.
• Evaluate all internal processes related to state and federal public works projects to determine whether information accurately flows from project setup through business operations to allow the timely creation of employee paychecks and certified payroll reports and supporting documentation.
• Compile payroll data for field employees and reconcile errors to maintain payroll records.
• Identify and resolve internal discrepancies on certified payroll reports to prepare restitution file for processing.
• Data entry into LCP Tracker, and other state or county compliance monitoring software to review and approve certified payroll and payroll documents.
• Respond to periodic audits conducted on adherence to, and accuracy of, public works compliance processes in place.
• Remedy gaps or inaccuracies in processes identified in audits.

Certified Payroll Specialist

• Be a champion of change and proactively identify opportunities and initiate processes to support change effort.
• Develop a leadership culture.
• Challenge the team to think with an enterprise perspective to generate innovative ideas to grow the business and build the organization.
• Identify best practices that can be leveraged across the organization.
• Work closely with East and West Channel leadership to develop and implement best practices.
• Utilize sales and leadership experience to mentor, coach and develop sales team.
• Responsible for talent acquisition, performance management, employee development, talent review and employee engagement.
• Work closely with RVP and Regional Architectural Director to set regional goals, objectives, and milestones.
• Actively participate in Regional and National Meetings.
• Work alongside RVP to develop a culture of collaboration, continuous improvement, and execution against regional and national targets.
• Develop standard work in collaboration with the Channel Marketing team for the channel sales team, encompassing activity and management activities for Locksmith, Integrator, Single Family and Wholesale sales execution.
• Create a succession plan and strategy for developing key talent.
• Develop meaningful relationships with the leaders of the major Wholesale, Integrator, Builder, and Locksmith Partners across the region.
• Collaborate with Sales Ops to ensure dashboards are efficient and add value to drive the business for Channel Sales teams.
• Drive the AOP sales plan, manage costs and regional budget to meet financial goals.
• Ensure employee engagement in business initiatives, strategy, and direction; Continuously host/present at team meetings.
• Ensure team activities are cohesive and promote a positive corporate image; maintain atmosphere of trust throughout sale.
• Assists team with implementation and customer care in important and challenging situations.
• Utilize CRM and other tools to drive business results.
• Utilize Talent Management System for performance management, talent review, and employee development.
• Understand overall business strategy and be aware of changing external conditions to anticipate and fulfill needs of customers and stakeholders.
• Consistently create strategic customer relationships by gaining understanding of needs to turn into competitive advantage.
• Build team with strong solutions-selling focus and enterprise perspective using in-depth knowledge of market, industry, and competitive environment.
• Develop and manage relationships with other Allegion functional leaders to meet corporate strategies and programs.
• Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance.

Territory Manager

Territory Manager

Field Service Technician, Digital Locking Systems

Service Technician – Digital Locking Systems

Field Service Technician – Digital Locking Technology

Director, Distribution Sales

Mid-Market Account Executive

Sales Consultant

Specification Consultant I

Data Center Business Development Consultant

Business Development Manager

Multi-Family Field Sales Engineer

Multi-Family Field Sales Engineer

Certified Payroll Specialist

Regional Director, Channel Sales