Alight Solutions

Director

• Overseeing strategy, management, and retention for a complex, high-revenue client portfolio.
• Align account strategies with client goals, business needs, and desired outcomes.
• Driving client satisfaction, adoption, engagement, and business outcomes.
• Building and leading teams focused on strategic client/broker relationship management.
• Managing multiple client relationships and large-scale projects.
• Negotiating complex contracts with external partners and clients.
• Developing and building meaningful relationships across internal teams and stakeholders.
• Advocating to ensure business readiness and client success.
• Conducting Quarterly and Annual Client Business Reviews.

Director, Client Management

Communications

• Utilize communication, change management, and consulting expertise to manage client relationships
• Lead communication projects
• Plan development of effective multi-media communication and change management campaigns
• Manage large, complex client projects and relationships
• Consult with select clients at senior HR level
• Stay current with communication trends and delivery channels
• Create and nurture successful client relationships
• Mentor and coach junior consultants
• Analyze industry trends and address client needs

Senior Communications Consultant – Virtual

Account Executive

• Lead the entire RFP process from intake to final submission
• Serve as the primary point of contact for brokers
• Drive opportunity qualification, gather prospect pain points and insights
• Own relationships with specialty leave brokers throughout the sales cycle
• Partner with Strategic Account Executives and Enterprise Sales on positioning
• Develop win strategies and craft narratives to differentiate Leave Solutions
• Lead preparation and delivery of finalist meetings
• Coordinate inputs across product, operations, implementation, legal, and account teams
• Work closely with teams to build cohesive strategies and provide prospect insights
• Partner with Legal and Sales Operations on contract terms and deal timing

Sales Executive II – Leave Solutions

Product Manager

• Lead the product roadmap for Alight’s leave and absence experience
• Expand and improve the experience for both employee and employer users
• Oversee maintenance of existing solutions to ensure a consistent, compliant, end‑to‑end experience
• Own and advance the product strategy across outsourcing, insourcing, and co‑sourcing models
• Partner with Product Directors and Product Managers to ensure alignment and shared prioritization
• Drive a multi‑year roadmap for experience capabilities
• Manage and refine existing products to minimize client risk
• Maintain roadmap visibility for leadership, engineering, delivery, and client‑facing teams
• Represent the organization at conferences, advisory groups, audits, and client feedback forums
• Develop content, frameworks, and documentation that support thought leadership
• Collaborate with engineering, legal, delivery, and client success to ensure high‑quality execution
• Validate solutions through discovery, prototyping, and user feedback
• Support launch readiness across commercial, implementation, and enablement teams

Senior Product Manager – Absence Experience

Backend Engineer

• Designing, developing, and enhancing web and service based applications that support participant communications.
• Contributing across the full application stack, including UI development (Web Forms/MVC/Angular/HTML/JavaScript), APIs, business logic, and database components.
• Supporting applications through monitoring, troubleshooting, incident resolution, and root cause analysis.
• Collaborating with product owners, analysts, QA, architects, and teammates as part of an Agile delivery process.
• Building solutions that improve automation, scalability, and efficiency for document creation, content delivery, and print/fulfillment workflows.
• Maintaining and extend systems related to document lifecycle management, versioning, content approvals, and secure distribution.
• Implementing performance and stability enhancements for high-volume processing systems.

.Net Full Stack Developer

NLP Engineer

• Support Alight’s Generative AI roadmap as an NLP Engineer by designing capabilities and solutions using LLMs and transformer-based architectures.
• Evaluate base search appliance configurations and assess their impact on search results.
• Review and test the latest Large Language Models and develop capabilities using LLM endpoints.
• Design and implement new capabilities and configurations in the OpenSearch environment.
• Identify opportunities to improve search and retrieval performance based on client needs.
• Provide guidance on conversational AI and related strategy.
• Communicate with stakeholders to understand requirements and provide updates.
• Submit and track Maestro or JIRA requests.

Search and NLP Engineer

Client Partner

• overseeing daily operational performance for assigned client(s)
• managing operations teams to provide quality administrative services
• collaborating with support areas such as technology and customer care
• assisting the Senior Client Manager/Client Leader in delivering solutions

Senior Client Manager

Administration

• Assessing situations with a broad view, develop and implement strategic approaches
• Administering benefit plans and providing subject matter expertise to client
• Understanding unique benefit plan structure with complex eligibility and apply specific benefit rules
• Using Excel skills to match, reconcile, analyze, identify potential issues, and/or create custom reports from multiple data files and sources
• Reviewing client requests and determine best approach to meet client needs
• Tracking and completing weekly, monthly quarterly and annual processes to ensure completion and accuracy
• Assisting participants with eligibility issues and inquiries
• Researching requests and provide accurate and timely responses
• Identify and implement automation opportunities

Benefits Administrator

Account Manager

• Build and nurture strong, long-term relationships with key partner contacts
• Develop and implement joint business and go-to-market plans with partners
• Track, analyze, and report on partner performance using key metrics
• Conduct regular business reviews to evaluate success and identify areas for improvement
• Act as the primary point of contact for partners, resolving issues and addressing conflicts
• Work closely with internal teams to support partner needs and ensure seamless execution

Partner Relations Manager

AI Engineer

• Owning end‑to‑end technical outcomes: architecture, design, implementation, and production support
• Partnering with Product to translate business requirements into technical roadmaps; lead backlog refinement, estimation, and sprint planning
• Designing agentic AI systems: multi‑agent orchestration, tool‑use, retrieval (RAG), planning, and self‑evaluation loops
• Defining and implementing AI agentic standards and guardrails for safety, compliance, and ethical use, including policy enforcement and observability
• Integrating agents with APIs, event streams, and data platforms; measure outcomes against product KPIs
• Defining and evolve service architectures with strong non‑functional qualities (performance, scalability, security)
• Collaborating with Architecture on standards, cross‑team integrations, and technology governance
• Implementing CI/CD automation, Infrastructure as Code, and GitOps workflows; champion release engineering best practices
• Implementing production observability (APM/logging/metrics/tracing), define/publish SLOs & SLAs, and use data to improve reliability and performance

Lead Agentic AI Engineer – Virtual

Procurement

• Develop and execute procurement strategies for software, cloud, and technology services
• Lead vendor selection, contract negotiations, renewals, and cost optimization efforts
• Manage vendor relationships, ensuring compliance with contracts, SLAs, and licensing terms
• Partner with stakeholders to understand business requirements and align procurement solutions
• Monitor and manage software licenses, usage, and renewals
• Conduct market analysis to inform vendor selection and sourcing decisions

Senior Procurement Manager – Technology

Artificial Intelligence

• Establishing and managing the AI governance framework, operating model, and roadmap.
• Drive the creation and rollout of Responsible AI policies, standards, and training programs.
• Defining and maintaining policies for Responsible AI, acceptable use, and risk assessment frameworks.
• Partner with Legal, Privacy, Security, and Data Governance to ensure regulatory alignment (NIST RMF, ISO, SOC2, EU AI Act, etc.).
• Maintaining an inventory of all AI systems, tools, and vendors.
• Conduct periodic audits and compliance reviews.
• Track remediation and risk mitigation activities.
• Automating inventory collection, monitoring, and risk scoring.
• Integrate governance controls into SDLC and engineering workflows.
• Build and maintain tools for auditing, scanning, and model evaluation.
• Designing and delivering AI training programs, including an AI Champions Program.
• Develop learning content, run workshops, and track adoption and competency metrics.
• Leading cross-functional committees and manage relationships with key stakeholders.
• Drive adoption of governance processes and ensure effective change management.
• Monitoring industry trends, regulatory changes, and emerging risks.
• Continuously enhance governance practices, tools, and education.

Director of AI Governance

• Leading Alight Leave Solution’s regulatory and risk product roadmap
• Expanding our compliance core offering to include growing leave law legislation
• Governing the maintenance of the existing product solution to ensure our customers are not exposed to unnecessary risk related to leave law adjudication
• Representing Alight Leave Solutions compliance product reputation in the leave industry
• Evaluating emerging legislative, regulatory and case law trends and translating them into forward-looking product direction
• Partnering with Product Directors and peer Product Managers to ensure cohesive, cross-portfolio alignment and consistent prioritization across teams
• Leading the multi-year roadmap for compliance capabilities, including expansion areas such as legislation, rule automation and adjudication accuracy, and risk mitigation workflows
• Governing and continuously refining existing products to ensure clients experience zero unnecessary risk exposure and maximum compliance confidence
• Ensuring roadmap transparency and visibility to stakeholders, including the leadership team, engineering, delivery and client-facing functions
• Serving as Alight’s external-facing subject matter leader for compliance product matters in the leave industry
• Representing Alight in conferences, advisory groups, auditor engagements, and customer feedback loops
• Developing trusted content, frameworks and documentation to enhance our thought leadership footprint
• Collaborating closely with engineering, legal, delivery and client success to ensure initiatives are delivered with quality, clarity and the voice of the customer
• Validating solutions through discovery, prototyping and customer feedback loops
• Supporting launch readiness through cross-functional alignment across commercial, strategic implementations and enablement
• Driving standardization of processes related to compliance updates, product documentation and risk oversight

Lead Product Manager – Absence Compliance and Risk

Cloud Engineer

• Architect and implement serverless, event-driven, and containerized cloud applications using AWS services
• Build robust, secure, and high-performance cloud-native solutions
• Manage databases with Amazon RDS, DynamoDB, and Aurora

Senior Full Stack Engineer – AWS

General Counsel

• Coordinate and support SEC reporting and compliance activities
• Prepare and file Forms 8-K, 10-Q, 10-K, and proxy statements
• Assist in preparing and reviewing press releases and investor presentations
• Support activities related to the Company’s annual stockholders’ meeting
• Provide legal analysis and prepare documentation as required