Health Client Manager – Mid Market

Alight Solutions

Health Client Manager acting as primary contact for Health Benefits delivery and client satisfaction. Managing client relationships and providing expertise in operational challenges.

Posted 6/3/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $44,600 - $70,800 per yearWebsite

About the role

Key responsibilities & impact

Ongoing relationship with clients and maintain regular communication with key client stakeholders.
Evaluating manage, and resolve complex operational and technical challenges.
Understanding our technology solutions to better serve client needs.
Organizing, plan, and lead both internal and external meetings effectively.
Overseeing projects from initiation to completion, providing subject matter expertise to the client throughout.
Utilizing ad hoc reporting, Google Analytics, and Advanced Table Editor.
Assist with escalations and provide client consultation.
Serving as a Subject Matter Expert for service-specific and common client requirements.
Collaborating seamlessly with a global team dedicated to client delivery and satisfaction.
Executing the solution roadmap for the client.
Developing domain and operational expertise within the client team.
Managing and deliver client reporting, including addressing non-standard reporting needs.

Requirements

What you’ll need

Possess Bachelor's or equivalent work experience
Able to translate concepts to client requirements that drive technological and process solutions to meet client needs
Possess project and client management experience
Possess analytical, problem-solving, and organizational skills
Possess Leadership and coaching skills
Possess Excellent verbal, written, and interpersonal communication skills.
Able to facilitate effective conversations with internal and external clients
Possess Health Welfare/Annual enrollment experience.

Benefits

Comp & perks

a variety of health coverage options
wellbeing and support programs
retirement
vacation and sick leave
maternity, paternity & adoption leave
continuing education and training
several voluntary benefit options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementclient managementanalytical skillsproblem-solving skillsorganizational skillsleadership skillscoaching skillsreportingGoogle Analyticsad hoc reporting

Soft Skills

communication skillsinterpersonal skillscollaborationfacilitationclient consultation

Certifications

Bachelor's degree