Delivery Analyst

Alight Solutions

Health Client Analyst collaborating with internal teams and clients to capture benefits reporting requirements. Fostering strong relationships and utilizing data analytics to enhance customer experience while supporting organizational goals.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $49,600 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Partnering with client manager I and II to learn the service specific delivery.
Managing and providing subject matter expertise to clients.
Work with medium to large size clients for their end-to-end change order and annual enrollment process.
Managing change order and annual enrollment reporting process to produce carrier facing requirements document, files, and reports.
Developing a trusted relationship with our client team, client, and health plans.
Utilizing companies' suite of tools to manage deliverables, requirements storage and handoff.
Communicating and maintaining project milestones and tasks developed based on deliverables.
Identifies and communicates internal and external deliverable risks.
Tracking and resolving open items timely and manages client deliverables.
Lead and participating in internal and external meetings.
Helping lead client status meetings and client team and health plan meetings.
Providing support for training and may assist with facilitating the training once proficient in certain area.
Becoming proficient in custom Alight data analytics and reporting tools.
Use these tools to guide clients on decision-making and identify trends and outliers.

Requirements

What you’ll need

Possess Undergraduate or equivalent work experience required
Possess CBA and health plan provision knowledge
Maintain analytic, problem-solving, and organizational skills
Able to manage multiple projects, clients, and deliverables with varying milestones, timeline, and deadline
Show Curiosity along with an ability to learn quickly and apply feedback
Possess verbal, written and interpersonal skills
Able to adapt to changing priorities & be effective in a fast-working environment
Need previous experience caring for customers and working in a cross-functional, global team is ideal
Be willing to learn new tools and Alight features as they roll out each year.

Benefits

Comp & perks

health, dental and vision coverages starting Day One
wellbeing programs
retirement plans with contribution matching
generous time off
parental leave
continuing education
career growth opportunities
flexible working arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsreportingchange order managementenrollment process managementrisk identificationproject managementrequirements documentationproblem-solvingorganizational skills

Soft Skills

communicationinterpersonal skillscuriosityadaptabilityability to learn quicklyteam collaborationclient relationship management

Certifications

CBA