Akamai Technologies

Cloud Engineer

• Helping build out cloud platform functionality that sets up, manages, and protects networking in the Akamai Cloud.
• Designing and implementing clean, robust and performant REST APIs used by customers and internal teams.
• Developing and maintaining internal libraries and microservices used by various teams in Akamai.
• Designing, implementing, reviewing, documenting, and testing high quality Python code in close collaboration with your team.
• Reviewing and contributing to architectural and design documents authored by other teams.

Senior II Software Engineer – API for Cloud Networking

IT Support

• Providing world-class support to customers, both in-person at Solution Centers and remotely over live chat, ticket, and phone channels.
• Contributing to the analysis, research, and resolution of complex technical issues.
• Collaborating with Senior Solution Specialists to present complete solutions to our customers' technical and functional needs.
• Ensuring accurate and secure inventory management practices are followed to ensure compliance.
• Managing and collaborating with engineering teams on small projects and technical innovations.
• Providing actionable and in-the-moment feedback to your teammates to improve our quality of service delivered

IT Support Specialist

Solutions Engineer

• Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers
• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate
• Tracking account activity for business analysis and reporting, designing technical solutions to meet our customers needs
• Leading sales activities such as Technical Demos and Proof of Concepts (POCs)

Senior Solutions Engineer

SDET

• Creating automation solutions within an extensive and varied Python codebase.
• Designing and implementing automated testing frameworks and tools to ensure robust software quality and seamless integration.
• Utilizing modern technologies such as Kubernetes, Docker, MongoDB, ClickHouse, public cloud platforms, and additional innovative tools.
• Collaborating with R&D and Product teams to establish effective quality strategies for upcoming features.
• Collaborating closely with technical teams across Guardicore and Akamai to ensure seamless integration and effective communication.
• Designing and implementing scalable test automation frameworks to ensure robust software quality across multiple platforms and environments.
• Designing and implementing automated testing frameworks to ensure software quality and streamline the development lifecycle.
• Driving quality initiatives for new features while shaping testing strategies across the entire software development lifecycle.

Senior Software Development Engineer – Test

Technical Account Manager

• Owning the technical relationship with customers from onboarding through renewal
• Delivering technical deep-dives and custom product demonstrations to both security teams and executive-level decision-makers.
• Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value
• Keeping clients regularly updated on new security features, updates, and the overarching product roadmap
• Partnering with Akamai's internal Product, Engineering, and Support teams to expedite bug fixes and requested features
• Driving successful product adoption by aligning platform capabilities with client security goals, ensuring measurable value, reduced API risk exposure, and high annual renewal rates

Senior Technical Account Manager

Operations

• Collecting, consolidating, transforming, and automating headcount and budget data from multiple systems into standardized and automated formats
• Driving requirements gathering, user acceptance testing, and automation of dashboards and analytical tools using platforms such as Tableau, Google Apps Scripts, Gemini, and Claude Code
• Collaborating with finance, hiring managers, and talent acquisition to ensure accurate tracking, maintenance of headcount and cost data, along with standardizing procedures for these processes
• Identifying and investigating anomalies or inconsistencies in headcount or OpEx data, and suggest corrective actions or data-quality improvements
• Enabling easier data intelligence through the automation of OpEx & Headcount Reporting
• Partnering with strategy & operations leadership, hiring managers, finance, and talent acquisition to ensure alignment on reporting goals, analytical needs, and automation
• Recommending and implementing data governance and analytics best practices

Strategy & Operations Analyst II – OpEx, HC Management

Security Engineer

• Shipping product strategy and roadmap and aligning it with stakeholders, the company vision, and market trends
• Working directly with customers and the field to understand problems, personas, and gather feedback
• Collaborating with engineering to define and deliver new features
• Working with the product marketing team to develop effective business and market communications that emphasize product value

Senior API Security Product Manager

Data Engineer

• Partner with Finance leadership across Accounting, Customer Revenue Operations, and Business Finance to architect the migration and integration of systems into Oracle Cloud.
• Design and deploy AI/ML solutions to automate and optimize core business workflows, turning enterprise data into operational intelligence.
• Lead Data Quality initiatives to establish and enforce a "single source of truth."
• Understand business processes to lead the building and maintaining of an enterprise data catalog and empower self-service analytics.
• Act as the primary go-to expert and technical consultant for process changes and technical roadmaps within Finance systems.
• Do what you love!

Senior Data Engineer

LLM Engineer

• Define product strategy and roadmap for GPU instances, clusters, and services
• Manage the entire product lifecycle from planning to end-of-life
• Develop and execute go-to-market strategies, messaging, and launch plans
• Collaborate with ecosystem partners on roadmap and technical needs
• Translate AI, HPC and graphics workload needs into specifications and performance goals
• Oversee GPU infrastructure lifecycle components and implement data-driven decisions
• Identify enhancements for proactive monitoring and support processes

Senior Product Manager, AI Infrastructure, GPU

Full-stack Engineer

• Designing and developing complicated security capabilities to defend against evolving web-based threats, shadow AI, and native desktop data exposure.
• Taking ownership of a mission-critical, cloud-native microservice architecture that safeguards millions of workspaces globally, ensuring high availability and reliability.
• Developing cutting-edge capabilities for GenAI and AI usage control, integrating our cloud-native backend with browser extensions and OS-level endpoint agents.
• Collaborating with cross-functional teams including DevOps, Product Management, and Security Experts to rapidly release secure, scalable code multiple times per day.

Senior Fullstack Engineer

• Driving meaningful changes in our testing processes, acting as a champion for modern QA methodologies.
• Owning the quality aspects of the team products
• Rewriting of our regression and performance testing frameworks, primarily utilizing Python
• Leading quality planning of new features together with R&D and the product teams
• Collaborating with other engineering teams
• Investigating critical issues in the product and maintain its high quality.
• Being an integral part of our thriving culture and improve the team and the company

Senior Software Development Engineer in Test

• Ensuring customer success by focusing on best practice, helping them develop a long-term security strategy
• Partnering cross-functionally to review and ensure integration efficiency, deliver high-quality service and ensure customer engagement
• Solving technical problems, demonstrating Akamai's value, and communicating clearly and effectively to both technical and business audiences
• Participating in training and internal projects, contributing to best practices, maximising efficiency, and improving service quality

Senior Security Consultant

• Deliver technical assistance for Akamai's Web, Media performance delivery, Security, and Edge Compute services to valued customers.
• Resolving technical issues, ensuring optimal product use, and fostering customer relationships.
• Support is offered remotely through a ticketing system, email, and online calls, ensuring efficient communication and accurate documentation of all interactions.
• Working as a trusted partner to troubleshoot and mitigate complex technical issues for accounts in the APJ/EMEA regions.
• Leading technical investigations across Akamai's Connected Cloud Platform worldwide.
• Owning the customer problems until resolutions and collaborating with internal teams across time zones.
• Using and maintaining the Akamai Knowledge Database while utilizing a continuous improvement approach.
• Providing feedback into improving our internal tools, procedures and working towards becoming an SME.

Associate Cloud Support Engineer – Night Shift

• Writing and debugging kernel-level C code across our Linux kernel module, Windows kernel driver, and eBPF programs.
• Owning end-to-end debugging of complex production issues, including kernel crashes and low-level system failures, while driving root-cause analysis and post-mortems for production environments.
• Acting as the technical lead for a small team by reviewing critical kernel/eBPF code mentoring engineers, unblocking complex issues, and guiding key technical decisions.

Principal Kernel Engineer

DevOps Engineer

• Create solutions to improve automation and efficiency for systems and teams.
• Optimize workflows, infrastructure, and applications.
• Collaborate on deployment, monitoring, and resolving incidents.
• Focus on reliability, scalability, and efficiency through automation and resource optimization.
• Promote continuous improvement and operational excellence across all systems.
• Provide support and mentorship for other engineers within the department.
• Develop and maintain automated tools and scripts to enhance system reliability, deployment processes, and incident response efficiency.
• Improve system monitoring to speed error detection and remediation, enhancing performance and reliability of virtualization platform.
• Participate in on-call rotations, guiding restoration and repair of service-impacting issues.
• Write automation and tooling to reduce operational toil, improve deployment safety, and accelerate incident response.
• Contribute to capacity planning, autoscaling configuration, and workload scheduling for AI compute infrastructure.