Airwallex

Risk

• Investigate customer accounts flagged by internal risk models
• Evaluate customer-reported claims of unauthorized account access
• Execute immediate containment actions on compromised or high-risk accounts
• Identify and connect fraud patterns across accounts, devices, beneficiaries, and behaviors
• Document investigation findings clearly and defensibly
• Partner closely with Risk Engineering, Product, Data Science, Customer Support, and other stakeholders

Associate, Account Risk Operations

Manager

• Develop a thorough ‘customer needs’ understanding across customer segments, regions and propositions through direct customer interviews, competitor analysis and deep data analysis
• Collaborate directly with the product and strategic partnership teams to translate ‘customer needs’ into an effective and market-leading product and commercial strategy
• Deliver great product and experiences to market in close collaboration with sales, marketing, operations, legal, pricing with the right feedback loops to learn and pivot our product
• Leverage first principles problem solving skills to develop Airwallex’s strategic ‘big product bets’ that is required to grow our business and unlock additional use cases
• Embed robust ways of working, best practices and capabilities across product, commercial and strategy teams to deliver on initiatives effectively
• Communicate key recommendations to senior stakeholders including the CEO, VP Global head of product and other key product leaders
• Drive new initiatives and ideas from zero to one and work with the cross-functional stakeholders to deliver high quality product outcomes

Manager, Product Strategy

Growth Marketing

• Drive growth experiments end to end
• Identify and size new opportunities
• Build the growth testing system
• Drive creative for growth
• Deliver cross-functionally
• Influence strategy

Manager, Growth Innovation

Director

• Shape and scale Airwallex’s global financial crime compliance monitoring and testing framework.
• Establish a rigorous, data-driven second-line assurance function.
• Lead a high-performing global team to validate the design and operating effectiveness of AML, Sanctions, and KYC/KYB controls.
• Establish a monitoring framework and associated metrics to support executive decision-making.
• Work closely with the broader FCC organization, Product, Engineering, Operations, and regional leadership.
• Translate complex testing outcomes into clear, decision-useful reporting for executive leadership and governance forums.
• Represent the FCC monitoring and testing function during regulatory examinations, audits, and banking partner reviews.

Director, FCC Monitoring – Testing

• Define how Airwallex grows in fintech's competitive areas.
• Own the P&L for Airwallex Spend.
• Lead end-to-end GTM and commercial strategy for Spend.
• Act as the voice of the customer and market.
• Partner closely with Product and Engineering leadership.
• Build scalable operating mechanisms and GTM playbooks.
• Serve as a central connective point across various departments.

Director, Product Strategy

• Lead, coach, and develop a team of full-cycle Account Executives, with a strong focus on closing excellence and consistent revenue delivery
• Partner closely with the outbound sales leader and cross-functional team leaders to continuously explore, test, and refine ICPs, evaluate new SMB verticals, and provide structured feedback based on deal quality, win/loss insights, and revenue outcomes
• Coach AEs on prioritizing leads and opportunities effectively, ensuring time and effort are focused on the highest-conversion, highest-revenue deals
• Drive best-in-class pipeline management practices, including deal qualification, stage progression discipline, pipeline coverage, and forecast accuracy
• Develop AEs’ ability to run strong discovery, identify economic buyers, and manage multi-stakeholder deal cycles within SMB organizations
• Coach and inspect deals on negotiation strategy, objection handling, pricing conversations, and close planning to improve win rates
• Instill structured deal management habits, including clear next steps, mutual action plans, and close plans for every active opportunity
• Drive a metrics-led operating cadence focused on deal velocity, stage conversion, win rates, and pipeline quality
• Leverage data, AI, and sales tools to improve account research, deal strategy, and pipeline visibility
• Maintain high standards of CRM hygiene, deal inspection, and sales process adherence

Manager, Sales, SME – Growth

Engineering Manager

• Own the strategy, roadmap, and delivery of real-time detection systems and client-facing fraud management products that protect customers and revenue at global scale.
• Provide strategic leadership for a mission-critical fraud and risk platform, aligning technical direction and capacity planning with business goals and regulatory requirements.
• Work with PM, Design, Ops, Commercial and Strategy teams to shape the future of our fraud management products.
• Build and scale a high-performing engineering organization (including managers and senior ICs): set goals, establish career paths, run performance and compensation processes, and cultivate a culture of ownership, inclusion, and excellence.
• Partner closely with PM to define the roadmap, prioritize a measurable backlog, and deliver outcomes that improve detection rates, reduce false positives, and minimize chargebacks.
• Serve as the accountable owner for architecture and system quality across services, ensuring reliability, scalability, and cost efficiency for real-time decisioning under high load.
• Remain hands-on where it matters: guide designs, review critical code and APIs, and de-risk complex initiatives with pragmatic technical deep dives.
• Drive design and code quality: institute standards, reviews, and automated checks that raise the bar without slowing teams down.
• Ensure cross-team collaboration with platform, data, SRE, security, and global engineering teams; remove blockers and foster clear interfaces, SLAs, and ownership.
• Own operational excellence: on-call readiness, incident response, postmortems, observability, capacity planning, and continuous reliability improvements.
• Lead talent strategy: recruit, onboard, and develop engineers and managers; build diverse teams and succession plans for sustained velocity.

Engineering Manager, Risk

Compliance

• Lead, mentor, and scale the AMER regional compliance team, ensuring robust regulatory coverage, local compliance sovereignty, and consistent application of global standards across all active jurisdictions and states.
• Act as the primary regulatory liaison for the AMER region, managing day-to-day relationships, complex regulatory inquiries, and high-stakes examinations with federal and state authorities (including FinCEN, NYDFS, state banking departments, and FINTRAC).
• Oversee and execute local financial crime operations and reporting workflows in instances where regional regulatory mandates strictly require second-line actions to be performed within the region or specific state jurisdictions.
• Monitor the AMER regulatory landscape for shifting BSA/AML, USA PATRIOT Act, sanctions, and financial crime developments, ensuring material updates are proactively analyzed and escalated to the Global Policy team for framework integration.
• Serve as the definitive regional second-line authority, providing formal compliance sign-off on high-risk decisions and complex escalations elevated to the Governance and Risk Committee (GRC).
• Provide strategic regulatory guidance and compliance advisory on Product Requirement Documents (PRDs), Acceptable Use Policies (AUPs), novel customer use cases, and new regional or state license applications to enable safe, compliant market entry.
• Lead the deployment and calibration of specialized financial crime compliance training curricula for regional business units, commercial teams, and US/AMER staff to foster a risk-aware operational culture.

Compliance Director, MLRO – Americas

Financial Crime

• Shape and scale Airwallex’s global financial crime policy and risk based program
• Establish risk appetite and design global risk assessment processes
• Define governance frameworks, ensuring compliance is a strategic enabler of growth
• Establish the baseline core compliance standards while guiding regional adaptations
• Oversee definition of controls across the FCC control framework
• Strengthen executive risk reporting
• Oversee risk-informed product engineering
• Defend the integrity of the platform before global regulators and institutional partners
• Work closely with the Chief Regulatory and Compliance Officer, Global Head of FCC, and senior leaders across the business to turn complex compliance trends into clear action
• Shape strategic priorities and initiatives while scaling a high-performing, multi-disciplinary global team

Global Lead, AML & Sanctions – Governance & Policy

DevOps Engineer

• Architect and implement cloud infrastructure for new services and roadmap initiatives.
• Embed with development teams to drive reliability, performance, and operational readiness.
• Lead incident response, observability, and automation across critical systems.
• Own team-level SLOs, runbooks, and DevOps performance metrics.
• Collaborate with central DevOps and security teams to ensure compliance and resilience.

Senior Site Reliability Engineer, Spend

Data Scientist

• Act as a strategic partner for the CEO, CFO, and Regional Business Leads
• Oversee Airwallex’s global forecasting engine and develop statistical models
• Lead development of causal inference frameworks
• Drive AI roadmap to optimize insights and business efficiency
• Scale and lead a team of data scientists and engineers

Data Science Director – Growth

Product Marketing

• Develop a deep understanding of our customers, needs, competitors and Airwallex’s unique edge
• Define, test and refine our global product positioning, messaging and value proposition
• Develop compelling and high-impact enablement assets for sales teams
• Partner with marketing teams to plan and execute effective marketing campaigns
• Drive comprehensive end-to-end global product GTM launches
• Leverage qualitative and quantitative insights to influence the product roadmap
• Work cross-functionally across our global and regional strategy, product, sales and marketing teams

Product Marketing Manager, Spend

• Play a pivotal role in shaping Airwallex’s global risk management approach
• Work with the data scientists team to leverage advanced data analytics to uncover anomalies not detected by existing alerts or models, and drive enhancements to risk controls
• Lead proactive risk assessments across multiple risk types and products, identifying critical control gaps and driving end-to-end closure plans
• Manage and deliver complex, cross-functional risk projects in partnership with Product, Engineering, Risk, and Compliance teams
• Develop and implement strategies to uplift operational efficiency, leveraging AI and automation
• Prepare and present divisional performance updates, project progress, and risk insights to senior leadership
• Handle special projects and deep dives on emerging risk issues, providing actionable recommendations to leadership

Senior Manager, Risk Operations Strategy

Account Manager

• You will lead, own, and develop a partnership strategy to scale this vertical across music, sports, and film/TV
• You will be accountable for managing an existing portfolio of partners, as well as pursuing growth and upsell opportunities in new product areas with these firms
• You will be responsible for pitching, activating, and managing new partners
• You will work closely with the EMEA Marketing and Sales team to position Airwallex’s value proposition in this industry
• You will represent Airwallex at industry events and conferences, as well as speak on relevant panels and webinars, and frequently present to partner firms to win their business

Senior Partnerships Manager, Music & Entertainment

Executive Assistant

• Manage and coordinate calendar for executives across multiple time zones
• Act as the point of contact for internal/external stakeholders requiring time and/or action
• Proactively coordinate internal and external meetings, including agenda preparation, venue and technology, documenting minutes etc.
• Confirm travel arrangements, including (but not limited to) flight and hotel bookings, transfers, visa coordination, and other local requirements
• Manage expenses and invoices
• Assist in preparing documents and presentations
• Assist with ad hoc/situational requests