Senior Product Manager, Kai – AI Assistant

Airwallex

Senior Product Manager leading product strategy for AI assistant Kai at Airwallex. Collaborating across teams to deliver innovative solutions in global payments and finance.

Posted 7/1/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $160,000 - $230,000 per yearWebsite

About the role

Key responsibilities & impact

Define and own Airwallex’s Kai’s product strategy, solution design, roadmap, and delivery plans.
Partner closely with engineering and design teams to build high‑quality, scalable AI features and agent workflows, driving clarity on requirements, trade‑offs and timelines.
Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use AI‑powered products for our clients.
Deeply understand user needs, target markets, and the competitive AI landscape; leverage customer and partner feedback, alongside production conversation data and eval results, to inform strategy and prioritization.
Manage difficult tradeoffs between long‑term AI product vision and near‑term growth — balancing model quality, accuracy, latency, and cost — and adapt quickly within a highly data‑driven, fast‑paced environment.
Lead the extension of Kai into new verticals and agentic use cases, validating opportunities and taking new propositions from concept to launch.
Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in AI and finance.

Requirements

What you’ll need

5 + years of overall professional experience within Product Management
Bachelor's degree or higher within STEM
Proven track record working with advanced technologies, e.g. AI, ML, LLM
Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
Ability to thrive in cross-cultural and cross-functional teams
Experience considering both user requirements and commercial strategy in order to drive meaningful product growth.

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) plan
Short-term and long-term disability
Basic life insurance
Well-being benefits
20 paid days of vacation
12 paid days of company holidays in a calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product StrategySolution DesignRoadmap DevelopmentAI Feature DevelopmentUser Requirements AnalysisOperational ImprovementMarket AnalysisPerformance MonitoringTrade-Off ManagementConcept to Launch Execution

Soft Skills

Attention to DetailProblem StructuringOwnershipGritCross-Cultural Collaboration

Certifications

Bachelor's Degree in STEM