Airbus

Customer Support

• Lead the technical deployment of Skywise Core [X] on-boarding (Data & Workflow scoping phase, Prerequisites, data mapping preparation, …)
• Organize and follow the Skywise Core on-boarding with Partners.
• Validate the quality of data shared by the Airline.
• Support the transition to In-Service phase, with knowledge transfer to the Support team.
• Support the delivery & follow-up of the Skywise Core X offer.
• Conduct comprehensive customer training and ensure a seamless transition to the "In-Service" phase through diligent knowledge transfer.
• Provide advanced (L2/L3) technical support for complex customer requests and manage the resolution backlog.
• Pro-active support to your customers, including regular in-service meetings to capture the engagement and identify pain points or opportunities for improvements or upgrades.
• Conduct "Healthchecks" for key accounts, developing and executing engagement plans to improve system performance.

Product Support Representative – Skywise Core

Mechanical Engineer

• Design, Prototype, and Test
• Formulate innovative conceptual designs and evolve them into final designs to meet customer requirements
• Propose new and innovative solutions for complex mechanical systems
• Fabricate, modify, and test robotic and automated assembly prototypes
• Plan or conduct experimental, environmental, operational, or stress tests on automated assembly prototypes
• Work with Software, Electrical, System Engineers and Project Management to ensure a successful product lifecycle
• Perform hands-on work when needed
• Plan or coordinate activities to investigate and resolve customers' reports of technical problems with automated tooling
• Review performance reports and documentation from customers and field engineers and inspect malfunctioning or damaged products to determine the problem
• Contribute to technical reports or other documentation for use by engineering staff, management, or customers
• Develops, plans, and executes a project and leads one or more operators, technicians, and/or associate engineers on the execution of design tasks, prototype builds, and test setups
• Is responsible for the execution of an entire project task
• Leads project tasks and is responsible with minimal guidance for technical leadership within those project tasks
• Owns the quality of execution, iteration speed, quality of the decision-making, and quality of the results of project tasks
• Exercises discretion and independent judgment in the application of specialized knowledge

Mechanical Engineer 3

Compliance

• Engage in key strategic decision making designed to reduce Airbus’ risks of reputational, legal and financial harm
• Lead all functions related to labor and employment legal within the extended HR team and in direct coordination with the AAI General Counsel
• Lead the function of investigations concerning People Matter conduct
• Manage labor relations in alignment with the Positive Employee Relations strategy across the US One Roof
• Manage labor relation issues, campaigns, organizing responses and petition filings in the US
• Collaborate with internal and external stakeholders for execution of employee relations, leave, employment lay claims and risk mitigation opportunities
• Lead US stakeholder in the International Labor Law (ILL) Network Community of Practice by facilitating the exchange of knowledge and the promotion of expertise development
• Work in direct coordination with the AAI General Counsel and Director of Affiliate Governance on M&A transactions for the HR legal perspective
• Lead the investigations of all E&C People Matters across the US One Roof
• Coordinate Employee Relations matters and identify risks associated with said risks
• Support Audit processes

Senior Legal Counsel II, Labor, Employment/HR Ethics & Compliance

Recruitment

• Responsible for sourcing, screening and recommending candidates for Airbus roles at all levels of the organization
• Develop and deploy advanced sourcing strategies including cold calling, and network development
• Identify opportunities to build applicant pools and establish trust and partnerships with managers
• Administer the interviewing and onboarding process and ensure a positive new hire experience
• Develop and execute recruitment plans and strategies to meet hiring goals

Talent Acquisition Partner – Contract

Human Resources

• Responsible for interactions between Airbus team members and HR services
• Provide a world-class employee experience when processing updates and onboarding employees
• Manage processes connected with onboarding, transfers, and employee changes
• Coordinate employment offer activities and manage employee onboarding and offboarding

HR Shared Services Specialist – Contract

Manager

• Manage and execute initiatives to source, recruit, and support transitioning service members, veterans, and military spouses.
• Serve as a key point of contact for military transition programs.
• Coordinate efforts at military job fairs and career events.
• Oversee the lifecycle of military and veteran-focused programs from concept development to execution and performance review.
• Lead the identification and development of Military Outreach initiatives in new regions and sites.
• Develop and expand military talent and transition programs across U.S. sites.
• Build and strengthen relationships with key military and veteran channels.
• Lead community outreach efforts within the military ecosystem to promote career pathways.
• Analyze military hiring data, veteran retention trends, and program outcomes to identify skills gaps and future talent needs.

Veteran Outreach Manager

Director

• Responsible for all commercial related activities, including but not limited to, new sales, growing account revenue via up-selling and cross-selling and contract renewals
• Lead and contribute to all selling related activities including prospecting, qualifying, account planning, account development strategy, consultative selling, contract negotiation and signature, handover to delivery
• Achieve new sales revenue and renewals to meet personal targets/quotas, and achieve specific business objectives
• Maintain expertise on NAVBLUE and partner products to help identify up-sell opportunities
• Build “High–Wide & Deep” relationships with decision makers
• Create new opportunities based on market potential, specific customer requirements and company capabilities
• Manage contract renewals through effective negotiation of terms, conditions, pricing and commitments
• Develop commercial strategies, tactics, price target settings, and action plans to penetrate and grow awareness and sales of NAVBLUE’s solutions
• Prepare and present sales presentations
• Attend trade shows and user conferences as required
• Coordinate between NAVBLUE internal customers as necessary to resolve commercial issues

Commercial Director

Field Engineer

• Establish and deliver timely and consistent solutions to the technical daily queries raised by the customers for aircraft structure and systems issues
• Handle and treat all technical queries including answer to customers, trigger and follow-up corrective actions
• Ensure compliance with KPIs (OTD…)
• Deliver technical solutions to customers for related in-service issues
• Consolidate and analyze in-service data from customers and support continued airworthiness (Part 21 compliance) if applicable
• Manage the repair solution from customer’s submittal through final approval (RDAF) issuance while maintaining customer expectations for delivery
• Analyze customer queries related to structural damages against the Airbus Structural Repair Manual (SRM), if beyond limits manage the repair for efficient treatment by the relevant engineering design office
• Maintain a strong interaction with the Repair Solutions team across all global regions to support the customer 24/7
• Liaise with Design Offices to ensure requested repair definitions and justifications are provided on time with the required level of quality and related reviews
• Collaborate and liaise closely with Airbus Spares/Satair/spares focal to ensure that all repair solutions take into account the availability of parts for each repair
• Initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization when shortcomings are observed
• Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and Airbus design organization including vendors
• Use of specialized TechRequest tool (SAP based program) to keep records of technical queries, answers and exchanges with all involved parties
• Liaise with Airbus Field Service community if required to ensure alignment on sensitive topics, utilizing management as required
• Attend periodic meetings which may include escalate through Daily Operations Meeting for spares escalation
• Identify and follow up on damages related to potential safety critical items
• Collaborate with Airbus Technical AOG Center (AIRTAC) or Major Incident Repairs team if repairs escalate to this level of complexity, ensuring a smooth transition
• Collaborate across cultures, languages and time zones with a diverse customer base (both airlines and MRO’s) and Airbus teams to ensure a high level of customer satisfaction.

Customer Service Engineer

Engineer

• Ensure materials, transformation processes (focused in special processes) and industrial capabilities meet Quality and Engineering/Design requirements.
• Manage M&P Industrial Projects, including costing and workload planning, bids and offers preparations and M&P Project coordination.
• Perform technical assessments of capabilities and risks from the special processes/manufacturing processes point of view.
• Evaluate compliance against the requirements. Technical Audits.
• Carry out analysis of deviations and anomalies of special processes/manufacturing processes and materials.
• Definition and development of procedures and specifications.
• Representing M&P-PE department in MFTs and Task Groups for the Projects assigned.
• Data and trends analysis.
• Project Management (focused in industrial implementation mainly)

Materials and Processes Engineer

Security Engineer

• Prevention and safety monitoring: Participate in risk assessments and update the Single Document for Risk Assessment (DUERP).
• Monitor the compliance of installations, workstations and preventive measures (collective protective measures (MPC), PPE, signage).
• Verify daily compliance with safety instructions.
• Management of external contractors: Prepare and coordinate interventions by subcontractors and service providers.
• Develop, update and enforce prevention plans (French Labor Code – R4512).
• Manage intervention requests and authorizations (hot work permits, entry permits, lockouts/tagouts).
• Verify regulatory compliance of interventions (work at height, electrical work, hazardous substances, ATEX...).
• Conduct site-specific safety briefings for external companies.
• Perform field audits during interventions (compliance with the plan, use of PPE, marked-off zones).
• Contribute to the management of simultaneous operations and ensure appropriate preventive measures are in place.
• Train and raise awareness among new employees and contractors.
• Contribute to the organization and tracking of mandatory training (fire safety, authorizations, manual handling, ATEX, etc.).
• Promote a safety culture among employees and external workers.
• Incident management and follow-up: Participate in the analysis of accidents, incidents and near-misses.
• Monitor safety indicators.

Health and Safety Technician

• Contribute to design and improvement of On-Board performance functions
• Elaborate and validate Surrogate performance model
• Support development by providing appropriate data and models for system implementation
• Achieve V&V activities to validate performance functions and data implementation, including laboratory test and analysis
• Contribute to digital transformation, including tasks and tools automation
• In-Service data analysis

Aircraft Performance Engineer – On-Board Applications

• Contribute to the development, maintenance and testing of new and existing software systems, with a primary focus on security solutions
• Analyze and evaluate customer requirements and feedback
• Participate in the design and execution of software tests and the operation of appropriate test environments, including acceptance and integration activities
• Assist in the creation of technical documentation
• Support certification activities in national and international contexts

Cyber Security Software Developer, f/m/d

Data Scientist

• Partner with business functions on missions to absorb domain expertise and priorities, build analytical insights and translate business challenges into AI related opportunities that you will tackle with our wider team.
• Carry out hands-on, end-to-end AI / ML model development from early ideation, exploration and feasibility studies on to design, development, deployment as well as monitoring of scaled AI services.
• Support our AI capability teams in defining and delivering on AI capability roadmaps (built around 5 technology pillars: computer vision, knowledge extraction, Time-series anomaly detection, decision making and hybrid modeling) that target reusable services and components which are consumed by a wide range of IT products.
• Representing the central AI organization, evangelize and establish best practices and guidance on delivering and running AI solutions in the rapidly growing Airbus Lisbon office.
• Engaging in the global AI and analytics community as well as growing the local community footprint, through holding project showcases, sharing expertise as well as best practices.

Data Scientist, AI

• Deploy and maintain efficient and integrated production solutions for Manufacturing Engineering
• Lead project activities within the Agile Release Train (ART) following SAFe methodologies
• Manage Business Acceptance Tests and drive feedback loops with end-users
• Collaborate with transnational partners (Airbus Ops, ASA) to harmonize industrial methods
• Monitor project financials (actuals, budget transfers) and ensure updated documentation

Business Methods Engineer

Accountant

• Performs the administrative tasks of the respective process
• Contributes to the Financial Statements elaboration
• Ensures compliance with the legal regulations, the accounting rules and the internal controls, following the standards and procedures defined by the Group experts and process managers
• Applies financial processes and tools, involving financial flows and transactions according to International Financial Reporting Standards (IFRS)
• Applies specific finance and transactional knowledge in Accounts Receivable process
• Defines the accounting structure and principles for general accounting and other financial and administrative transactions related to Accounts Receivable process and supports the harmonization between the different legal entities of the scope
• Proposes continuous improvement actions on Accounts Receivable process and systems
• Allocate the Incoming payments to the invoices manually or through electronic tools.
• Creation and modification of customer master data.
• Customer contract analysis and register them in SAP, including data creation and modification.
• Issue commercial delivery invoices, credit notes and advanced payments invoices according to legal, accounting and tax rules.
• Send the invoices to the customer, including additional documentation for the payment by post mail, email or electronic transmission when it is applicable.
• Get and verify external documentation like Airway Bill, Bill of Lading, Transfer of Title, Customer´s certificates, and others.
• Analyze and prepare the debtor’s statement of account.
• Send to the customer reconciliation debt letters monthly.
• Collaborate with business in the customer dunning process attending different debt committees and supplying debts reports.
• Customer bad debt analysis (including documentation), post bad debt provision when appropriate.
• Customers Write-off postings
• Analysis of Balance Sheet related accounts (Receivables, advanced payments)
• Prepare aging report and sending it to the Business Support to the different audit process KPIs elaboration
• Application of internal controls in the transactions’ postings
• Other Reports