Advocate Aurora Health

Medical Assistant

• Support the care team by performing clinical and administrative tasks that are vital to patient care
• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform lab-related tasks including specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care

Medical Assistant II – Pediatric Clinic

Clinical Supervisor

• Provides support in the delivery of quality clinical care.
• Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines.
• Takes a lead role in assisting the clinical team to meet/exceed CI goals.
• Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered.
• Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment.

Clinical Nurse Supervisor – ICC/UC Clinics

Urgent Care

• Provide and coordinate comprehensive patient care through the nursing process
• Deliver safe, therapeutic care in accordance with established standards, policies, and procedures
• Use evidence-based practice, clinical decision making, compassion, and skills of communication
• Lead efforts to create the safest patient environment and the best patient experience across the continuum

Registered Nurse, Float – Urgent Care

Medical Billing and Coding

• Independently perform complex, specialty-specific professional fee coding (CPT/HCPCS and ICD-10-CM) for physician services rendered in both office and hospital settings, ensuring expert application of modifiers and E/M guidelines
• Perform entry-level facility coding for simple outpatient encounters (e.g., diagnostic imaging, labs) and basic inpatient services (e.g., uncomplicated admissions, short stays) using ICD-10-CM and ICD-10-PCS, where applicable
• Ensure all coding adheres strictly to official guidelines (e.g., provided by AAPC or AHIMA), federal regulations (CMS), and organizational compliance standards
• Identify the need for formal clinical queries for documentation clarification when necessary for professional or facility records
• Maintain high accuracy and productivity standards appropriate to the complexity of the assigned workload
• May provide informal guidance to new coding staff on professional coding nuances

Coder II – Anesthesia

General

• Verifies physician's orders and reviews patient record prior to exam
• Performs basic vascular ultrasound testing according to accredited vascular laboratory protocols, ensures patient comfort throughout exam
• Recognizes and documents abnormal pathologies according to imaging protocols' as necessary to support diagnosis
• Provides physician detailed preliminary report
• Enters measurement data and final report into cardiovascular reporting system
• Ensures equipment is cleaned and functioning in accordance with manufactures guidelines

Vascular Sonographer III

• Independently perform complex, specialty-specific professional fee coding (CPT/HCPCS and ICD-10-CM) for physician services rendered in both office and hospital settings, ensuring expert application of modifiers and E/M guidelines
• Perform entry-level facility coding for simple outpatient encounters (e.g., diagnostic imaging, labs) and basic inpatient services (e.g., uncomplicated admissions, short stays) using ICD-10-CM and ICD-10-PCS, where applicable
• Ensure all coding adheres strictly to official guidelines (e.g., provided by AAPC or AHIMA), federal regulations (CMS), and organizational compliance standards
• Identify the need for formal clinical queries for documentation clarification when necessary for professional or facility records
• Maintain high accuracy and productivity standards appropriate to the complexity of the assigned workload
• Provide informal guidance to new coding staff on professional coding nuances

Coder II – Cardiology

• Verifies physician's orders and reviews patient record prior to exam
• Performs basic vascular ultrasound testing according to accredited vascular laboratory protocols, ensures patient comfort throughout exam
• Recognizes and documents abnormal pathologies according to imaging protocol's as necessary to support diagnosis
• Provides physician detailed preliminary report
• Enters measurement data and final report into cardiovascular reporting system
• Ensures equipment is cleaned and functioning in accordance with manufactures guidelines
• Enters charges into electronic medical record

Vascular Sonographer

Vice President

• Set and continuously refine enterprise direction for care delivery innovation
• Own the enterprise care innovation enablement platform strategy and multi-year roadmap
• Lead enterprise innovation clinical care labs, pilots, and accelerators to rapidly test new care models
• Own the multi-year care innovation and clinical transformation capability roadmap
• Define and mature the enterprise transformation talent strategy

Assistant Vice President – Care Delivery Innovation & Transformation

• Provide high-quality, patient-centered care through evidence-based practice and clinical expertise in an ambulatory care setting
• Collaborate with interdisciplinary teams and advocate for patient needs
• Uphold professional practice standards to promote optimal health outcomes
• Deliver safe, therapeutic care in accordance with established standards, policies, and procedures

Registered Nurse (RN) – Specialties Float

Medical Scribe

• Assists physician/clinician in documenting details of the patient visit via the electronic medical record
• Performs other related clerical duties to increase physician/clinician effectiveness, efficiency, and productivity for improved patient flow and satisfaction
• Effectively communicates and ensures the patient's clear understanding of the scribe role

Medical Scribe – Endocrinology

Patient Service Representative

• Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Upholds standards of the practice and of the medical group for accurate and timely medical records.

Patient Service Representative, I

Safety Specialist

• Manage and oversee portions of the Accreditation Environment of Care (TJC), and/or Physical Environment (DNV) Safety programs for multiple Advocate facilities
• Act as liaison for all chapters (Safety, Security, Hazardous Materials/Waste, Clinical Engineering, Fire Safety and Utilities) within the program
• Coordinate and chair the Environment of Care or Physical Environment Committee, maintain committee agendas and minutes, communicate safety updates to committee
• Assists with Occupational Health and Safety (OSHA), Environmental Compliance (EPA), Construction Safety, and Operations activities to maintain constant readiness for surveys and inspections
• Serve as a safety point of contact during federal, state, local and organizational surveys, and inspections
• Supports regulatory agency personnel during compliance inspections
• Interface with Advocate Facility Administration and Department Leadership to oversee special projects as directed by Safety Leadership and Facility Administration
• Present safety programs, safety updates, and/or training to leadership, physicians, vendors/contractors, and teammates
• Initiate and disseminate PCRA (Pre-Construction Risk Assessment), ICRA (Infection Control Risk Assessment) and ILSM (Interim Life Safety Measures) documentation for projects at multiple facilities
• Generate and submit physical environment reports, safety reports, risk assessments, and any corrective action plans from regulatory and Accreditation surveys (Joint Commission, DNV, DHSR, CMS, CARF, CAP, CLIA) to Leadership and appropriate departments

Facilities Environmental Safety Specialist

Education Coordinator

• Serves as an acknowledged and trusted medical education program resource.
• Tracks the progress of individuals and programs to ensure professional, rotational competency, and/or accreditation standards and requirements are met.
• Provides information, support, and problem-solving on a wide range of medical education training and program issues.
• Prepares, coordinates, and disseminates schedules in consultation with the program leader, as needed, to meet the educational and/or accreditation requirements of the program.
• Updates, changes, and ensures services are covered appropriately in regards to schedules.
• Reviews and revises rotation, curriculum, and/or materials, as well as ensures the program meets the accreditation requirements and maximizes the educational and learner experience.
• If working with the Residents, provides information on curriculum selection and revises the schedule per Accreditation Council’s requirements.
• Aids in the development and auditing of program materials and/or courses, program marketing materials, forms, reports, etc.
• Formats data, creates reports, summarizes results, and presents at program internal meetings.
• Arranges meetings and prepares and distributes meeting summaries.
• Reviews program expenses and provides information as necessary for budget planning.
• Coordinates and participates in the recruitment, evaluation, and/or selection process for the medical education program.
• Reviews national trends and benchmarks for matching candidates to programs in order to recommend selection criteria to program leaders for evaluating successful matches for Aurora programs.
• Assists in communicating with external agencies.

Medical Education Coordinator

Scheduler

• Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling
• Appropriately uses tools and resources to prevent scheduling conflicts and ensures proper test sequencing when multiple testing is ordered
• Accurately enters all required patient Registration data (i.e. demographic, insurance, contacts)
• Ensures patients are registered within time frame set by policies
• Completes the Medicare Questionnaire for all Medicare patients
• Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans
• Provides patients/customers with accurate preparation and arrival instructions prior to exam
• Accurately obtains and transcribes orders for scheduled outpatient exams
• Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency
• Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required
• Seeks education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area
• Actively participates in group projects to problem solve department issues
• Knowledgeable concerning the operations of the various Advocate Aurora Health departments so that patient, visitor, and fellow employee questions are answered or referred in an appropriate manner
• Maintains confidentiality of patient records by following HIPAA and all compliance policies and guidelines
• Informs customers of insurance requirements, pre-payment financial obligations and handles financial transactions

Pre-Service Scheduler I

• Provide and coordinate comprehensive patient care through the nursing process
• Collaborate with interdisciplinary teams
• Advocate for patient needs
• Uphold professional practice standards
• Deliver safe, therapeutic care in accordance with established standards, policies, and procedures