FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Patient Service Representative, I
Advocate Aurora HealthPatient Service Representative providing quality customer service and administrative support in Advocate Medical Group. Managing patient inquiries and billing information for appointments and services in a collaborative healthcare environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on providing efficient and high-quality service to patients. Ensures accurate billing information entry and maintains timely medical records in compliance with practice standards.
Highest-signal resume keywords
Customer Service ExperienceBilling Information EntryMedical Records ManagementHandling Difficult CustomersHigh School Diploma
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Effective CommunicationProblem SolvingInterpersonal Skills
Industry Keywords
Patient ServiceAppointment SchedulingMedical Group StandardsFollow-Up Procedures
About the role
Key responsibilities & impact- Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
- Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
- Upholds standards of the practice and of the medical group for accurate and timely medical records.
Requirements
What you’ll need- High school diploma or equivalent
- One to two years related customer service experience
- Experience handling difficult caller/customers/patients
Benefits
Comp & perks- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program