Action

Accounts Payable

• Part of the Accounts Payable Commercial Goods team within Financial Services
• Responsible for processing and paying all goods invoices
• Maintain supplier master data, process invoices, follow up on invoice discrepancies
• Maintain contact with the Supply Chain and Buying departments as well as suppliers
• Help set up the invoice flow efficiently and contribute to financial periods closing

Accounts Payable Administrator – Commercial Goods

Data Scientist

• Translate business questions into testable analytical objectives
• Collect, clean, and prepare structured and unstructured data to enable modelling
• Build descriptive and diagnostic insights through exploratory data analysis
• Design production-ready, integrated data science solutions together with solution architects
• Develop and improve solutions using statistical methods, machine learning, deep learning or GenAI when appropriate
• Productionise solutions following MLOps/LLMOps principles (scheduled workflow jobs, containerised APIs or interactive apps)
• Set up monitoring for accuracy, drift, and system performance
• Collaborate with Technology and business teams (Supply Chain, Commerce, Store Operations and Real Estate) to embed solutions into daily operations

IT Support

• You are the technical expert within the Supply Chain IT team and carry full responsibility for multiple specific applications and technical areas, including voice picking, mobile computers, label printing, CCTV, access solutions and IT equipment rooms within the DCs.
• Implementing, configuring and testing technical infrastructure and applications within the DC landscape
• Actively monitoring the technical infrastructure and proactively advising on improvements
• Translating functional requirements into technical specifications and change requests
• Monitoring the handling of incidents by suppliers based on agreed SLAs and escalating where necessary
• Independently managing smaller projects without a Project Manager, supported by the Service Delivery Manager
• Coaching junior and medior Technical Specialists in their daily activities and development
• Identifying improvement opportunities on your own initiative and aligning with business stakeholders
• Ensuring complete and up-to-date documentation in accordance with current guidelines and the IT control framework

Senior Technical Specialist – IT Supply Chain

People Operations

• Work closely with the Talent Manager and the wider Talent team to develop and deliver talent initiatives across the organisation.
• Turn strategic ideas into practical frameworks, tools, and solutions that support employees in stores, distribution centres, and offices.
• Coordinate projects, work with International HR Managers and other stakeholders, and help keep initiatives on track.
• Prepare presentations, reports, and project updates while maintaining project documentation.
• Support talent topics such as learning, performance management, succession planning, and career development.
• Look for opportunities to improve processes and make development simple and effective.

People Development Specialist

• Work closely with the Talent Manager and the wider Talent team to develop and deliver talent initiatives across the organisation.
• Help turn strategic ideas into practical frameworks, tools, and solutions that support employees in our stores, distribution centres, and offices.
• Coordinate projects, work with International HR Managers and other stakeholders, and help keep initiatives on track.
• Prepare presentations, reports, and project updates, while maintaining project documentation and supporting talent topics such as learning, performance management, succession planning, and career development.
• Look for opportunities to improve processes and make development simple and effective.

Graphics Designer

• You own the digital expression of the Action brand.
• You turn our brand book into concrete, usable digital guidelines, typography on screen, colour in interfaces, imagery, iconography, motion, and tone-of-voice in microcopy, and keep them alive as a version-controlled, living document.
• You simplify the current brand UI kit into a modular system with clear brand tokens and flexible components, so teams have room to innovate without losing the brand.
• Together with UX Designers you maintain the design system; you specifically own the brand expression layer.
• You shape how Action's brand shows up across our brand propositions - Ecommerce, Loyalty, Promo and Employer Branding - and across the customer journeys that connect them.
• You make sure journey, messaging and design move as one: cohesive and consistent in alignment with brand, UX and our agency partners.
• You advise UX Designers, Service Designers and Business Product Owners on applying brand principles in their initiatives, and you design and review brand-driven expressions such as landing pages, campaign assets, app onboarding and key brand moments in the customer journey.
• You are the design counterpart to the brand team, present at brand-related decision-making, and you make sure brand and product don't work past each other.
• You brief, review and direct our external agencies on digital brand expressions, and ensure their output integrates seamlessly with our internal systems.
• You work cross-stream rather than embedded in one delivery team - connected to all value streams, dedicated to none.
• A meaningful part of your time goes into enabling other designers: making the system easy to use, the guidelines easy to apply, and the brand easy to live up to.
• You are an active member of Action's wider design guild, a peer and sparring partner across departments, not a brand police function.

Senior Visual Designer

Ecommerce

• You own the commercial performance and demand plan for your category within e-commerce.
• Your goal: maximise availability, conversion, and sell-through—without losing control of stock and margin.
• Monitor and steer core KPIs such as traffic, conversion, availability, and sell-through
• Identify risks and opportunities early (e.g. stock-outs, overstocks, missed demand) and act immediately
• Continuously adjust forecasts and stock positioning based on real-time performance
• Work closely with Buying to ensure the assortment is right for online (not just offline)
• Partner with the E-commerce team (Merchandising, Performance Marketing) to decide what to push, when, and why
• Ensure strong SKU productivity aligned with conversion, margin, and stock targets
• Support key trading moments (campaigns, peaks, launches) with the right availability and visibility
• Make trade-offs daily between availability, margin, exposure, and stock risk

eCommerce Planner

Learning and Development

• Supports the development and implementation of organizational design initiatives across the business, contributes to the preparation of recommendations and supporting materials
• Assists in the assessment of organizational structures, roles, responsibilities and governance models
• Supports the documentation and maintenance of organizational structures and organizational design standards
• Collects, consolidates and analyses organizational and workforce data to support decision-making
• Supports the development of organizational effectiveness assessments, span and layer analyses and workforce planning activities
• Translates data into clear insights, reports and presentations for stakeholders and leadership teams
• Contributes to the preparation of scenario analyses for organizational change initiatives
• Supports the planning, coordination and execution of organizational design projects
• Assists in preparing workshops, meetings and stakeholder engagement sessions
• Tracks project actions, milestones and deliverables to support successful implementation
• Collaborates with HR, Finance and business stakeholders to gather information and validate analyses
• Supports the identification of opportunities to improve organizational effectiveness, governance and ways of working
• Contributes to the development and maintenance of methodologies, templates and tools used by the Organizational Design team
• Actively participates in knowledge sharing and continuous improvement activities within the team

Organizational Development Intern

General

• Act as the bridge between the Commercial Planning team and IT, ensuring planning processes and systems support the business effectively.
• Analyze end-to-end commercial planning processes to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Investigate process and system issues by identifying root causes and implementing sustainable solutions.
• Support and optimize planning activities across Demand Planning, Merchandise Planning, and Assortment Planning.
• Work closely with stakeholders to improve planning tools (including Anaplan) and ensure systems enable efficient business processes.
• Lead and support process improvement initiatives by introducing new ways of working and ensuring successful adoption across the business.
• Collaborate with cross-functional teams to ensure process changes positively impact the entire commercial planning flow.
• Contribute to strategic projects focused on enhancing merchandise planning, assortment planning, and demand forecasting capabilities.

Process Expert – Commercial Planning

• Act as the bridge between the Commercial Planning team and IT, ensuring planning processes and systems support the business effectively
• Analyze end-to-end commercial planning processes to identify bottlenecks, inefficiencies, and opportunities for improvement
• Investigate process and system issues by identifying root causes and implementing sustainable solutions
• Support and optimize planning activities across Demand Planning, Merchandise Planning, and Assortment Planning
• Work closely with stakeholders to improve planning tools (including Anaplan) and ensure systems enable efficient business processes
• Lead and support process improvement initiatives by introducing new ways of working and ensuring successful adoption across the business
• Collaborate with cross-functional teams to ensure process changes positively impact the entire commercial planning flow
• Contribute to strategic projects focused on enhancing merchandise planning, assortment planning, and demand forecasting capabilities

Procurement

• Owns and resolves complex, high impact challenges in close collaboration with cross-functional stakeholders
• Defines and drives Real Estate category strategies aligned to business priorities and growth objectives
• Leads and continuously improves end-to-end sourcing and supplier ecosystems, optimizing value, risk, performance, and scalability
• Holds full accountability for key Real Estate categories, including store construction, contracting, equipment, shopfitting, and utilities
• Drives competitive tender processes and structures commercial models to maximize business value
• Leads high stakes negotiations and manages contract lifecycles, balancing cost, quality, innovation, and compliance
• Elevates supplier performance through structured governance and continuous improvement initiatives

Procurement Manager – Real Estate

Manager

• You develop and drive the strategic private label plan for Action.
• Ensuring that our own labels and brands continue to grow as one of our most important differentiators.
• Create private label products and packaging that set a new benchmark for value retail.
• Follow market, retail, packaging and design developments closely and translate these insights into concrete plans.
• Work closely with Buying to set up clear product briefings and translate these into strong concepts together with design agencies and internal stakeholders.
• Guide the development of concepts, brands and packaging from idea to execution.
• Lead a team of 10 people including 3 colleagues based in Hong Kong.
• Manage roadmaps, KPIs, timelines and progress, making sure priorities are clear, agreements are followed.
• Monitor private label performance and sales, actively identifying opportunities to grow product groups.

Private Label Manager

Operations

• Manage and oversee cases, requests, and incidents within a specific service business domain
• Act as single point of contact for escalations from front office and internal stakeholders
• Coordinate communication during major outages and critical incidents
• Support and coordinate service setup during project rollouts
• Organize and lead performance review meetings with stakeholders
• Follow up on agreed SLA with internal stakeholders
• Extract and analyze data, identify trends and translate them into improvement actions
• Create, maintain and optimize knowledge articles and standard solutions

Store Support Operations Specialist

Performance Marketing

• Translate campaign goals into social paid media strategies and set up performance-driven paid social campaigns across multiple channels
• Build, automate, and optimise campaigns in Smartly, ensuring best-in-class execution and scalability
• Use Channable to manage feeds and product catalogues for dynamic campaigns and DPA across regions
• Manage and analyse large budgets (€100k+ per campaign) while improving ROAS, reach, and engagement
• Develop structured testing plans (audiences, placements, creative) and share learnings across the organisation
• Coordinate with internal teams and external media/creative partners to ensure timely, high-quality campaign delivery
• Provide reporting and clear insights to guide decisions, drive growth, and shape long-term strategy

Senior Paid Social Specialist

• Je ontwikkelt en implementeert een globale categorie strategie voor HR & Professionele Diensten
• Je leidt sourcingtrajecten en tenders van begin tot eind
• Je onderhandelt contracten en optimaliseert commerciële modellen
• Je bouwt en onderhoudt sterke relaties met leveranciers
• Je werkt samen met senior stakeholders zoals HR, Finance en Legal
• Je vertaalt complexe vraagstukken naar schaalbare oplossingen

Accounts Payable Administrator – Commercial Goods

Data Scientist

Senior Technical Specialist – IT Supply Chain

People Development Specialist

People Development Specialist

Senior Visual Designer

eCommerce Planner

Organizational Development Intern

Process Expert – Commercial Planning

Process Expert – Commercial Planning

Procurement Manager – Real Estate

Private Label Manager

Store Support Operations Specialist

Senior Paid Social Specialist

Procurement Manager – HR and Professional Services