Senior Technical Specialist – IT Supply Chain

Action

Senior Technical Specialist in IT Supply Chain optimizing complex technical infrastructure across European distribution centers. Leading projects and coaching team members for operational success.

Posted 7/24/2026full-time🇳🇱 NetherlandsSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical infrastructure and applications within supply chain environments, with a strong focus on DC automation, incident management, and stakeholder communication. Proven ability to lead projects independently and coach technical specialists while ensuring compliance with IT control frameworks.

Highest-signal resume keywords

ITIL CertificationDC Automation KnowledgeTechnical Infrastructure ManagementProject Management ExperienceStakeholder Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical InfrastructureApplication ConfigurationIncident ManagementChange Request TranslationDocumentation Compliance

Soft Skills

Relationship ManagementLeadership Without Formal AuthorityCommunication SkillsOrganizational SkillsResults-Driven Mindset

Tools & Technologies

Voice Picking SystemsMobile ComputersLabel Printing SolutionsCCTV SystemsAccess Solutions

Certifications & Qualifications

ITIL Certification

Industry Keywords

Supply Chain ITDC LandscapeService Delivery ManagementTechnical AreasBusiness Process Understanding

About the role

Key responsibilities & impact

You are the technical expert within the Supply Chain IT team and carry full responsibility for multiple specific applications and technical areas, including voice picking, mobile computers, label printing, CCTV, access solutions and IT equipment rooms within the DCs.
Implementing, configuring and testing technical infrastructure and applications within the DC landscape
Actively monitoring the technical infrastructure and proactively advising on improvements
Translating functional requirements into technical specifications and change requests
Monitoring the handling of incidents by suppliers based on agreed SLAs and escalating where necessary
Independently managing smaller projects without a Project Manager, supported by the Service Delivery Manager
Coaching junior and medior Technical Specialists in their daily activities and development
Identifying improvement opportunities on your own initiative and aligning with business stakeholders
Ensuring complete and up-to-date documentation in accordance with current guidelines and the IT control framework

Requirements

What you’ll need

Higher professional education (HBO) or Master's level with at least 5 years of experience in a similar role
At least 5 years of experience in IT
ITIL certification is required
Knowledge of DC automation is essential
Extensive experience with technical infrastructure and applications within the area of responsibility
Proficiency in English is essential; knowledge of French and/or German is an advantage
Project management experience is recommended
Strong relationship management, risk management and stakeholder communication skills
Self-confident, with broad communication skills at business level
Leadership without formal authority: able to motivate suppliers, colleagues and stakeholders
Deep understanding of business processes within the technical area of responsibility
High level of pragmatism and results-driven mindset
Organised, able to recognise patterns, meets agreements within deadlines
Works effectively with others to achieve shared objectives

Benefits

Comp & perks

A competitive salary based on a 38-hour week
A yearly bonus based on realising company and personal objectives
24 days holiday with the option to buy five additional days (based on 38 hours per week)
A temporary contract with the intention of offering you a permanent contract in the long term
Flexible working hours and the option to spend 40% of your hours working from home (in coordination with your team and manager)
15% staff discount on your purchases at Action
A good pension scheme, collective health insurance and travel allowance
Extensive training and development through our own Action Academy