Abbott

Sales

• Be the representative of Abbott and the ADD brand to the customer with emphasis on laboratory management.
• Will interact with Acquisition and Sales Specialist teams, Value Expansion Representative, Area/ Regional Marketing, Customer Support Center and Technical Service, Finance.
• Monitor and maintain customer satisfaction through direct contact.
• Makes decision on reagent utilization on integrations and troubleshooting product replacement.
• Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns.

Sales Ambassador, Distribution

Administrative Assistant

• Manage correspondence and schedule couriers, Webex (Zoom) meetings; mobile phone setups, acting as a liaison for remote access issues.
• Support for tracking budget expenditures.
• Compliance with applicable Corporate and Divisional Policies and procedures.
• Follows purchasing and requisition procedures, Corporate Security and Privacy Rules, Corporate Branding Guidelines, and Copy Center procedures (if applicable).
• Order business cards, stationery, and departmental office supplies.
• Use intermediate to advanced software skills to perform work assigned.
• Use and understands Microsoft Office Suite, Microsoft Teams, Microsoft Power Apps and other business-specific software, including the Corporate Travel Web site, and Workday (employee performance management systems).
• Coordinate new employee office set-ups and onboarding.

Administrative Assistant II

Account Manager

• Achieve sales targets as outlined in annual plan.
• Ensure customer satisfaction is centric to all decisions and activities.
• Establish outstanding customer relationships and show professional behavior.
• Clinical and Technical knowledge of Abbott CentriMag system and other products.
• Effective and timely management of business processes including customer contracts and Salesforce.com pipeline management.
• Effective communication and collaboration with team members.
• Report all activity into Salesforce.com and provide necessary input for sales opportunities.

Territory Manager, Acute Heart Failure

• Manage and develop our Chronic Pain Therapies (CPT) team in the Rocky Mountain region based out of Denver, CO or Salt Lake, UT.
• Lead a field sales force and work closely with the US Neuromodulation Commercial, Marketing, Finance, Operations, and Human Resources leaders to achieve business results.
• Hire and retain a diverse, highly motivated staff while providing ongoing career coaching, growth, and personal development opportunities.
• Exercise direct supervision over company sales representatives, and act in a liaison capacity with independent sales representative firms.
• Recommend, interpret, and implement corporate, division, or organization-specific policies and procedures to accomplish business objectives, resolve issues, and ensure employee compliance with such policies, practices, and procedures.
• Prepare annual regional sales forecasts and participate in the determination of market potential and in the preparation of sales expense estimates for the region.
• Maintain contact with major accounts within the assigned region; assist sales representatives with maintaining relationships and negotiating and closing deals.
• Participate in the development of marketing policy and recommend product and product line revisions, as well as pricing changes where necessary.
• Assist sales support and marketing staff members in activities such as sales promotion, training, and market research in planning and executing special projects.
• Set and achieve goals that utilize best-in-class business practices with a focus on continuous process improvement.
• Assure quality of services meets or exceeds internal and external customer requirements.
• Exercise judgment in planning and organizing work; monitor performance and report on status; resolve problems and identify root causes to prevent recurrence.
• Remain current on developments in field(s) of expertise, regulatory requirements, and a comprehensive knowledge of the company's products, markets, and objectives, as well as industry trends.
• Maintain a safe work environment.

Regional Sales Manager – Neuromodulation

• Promote and sell Abbott products to the healthcare community by visiting physicians, distributors, pharmacies, etc., providing information and product benefits and meeting defined commercial targets.
• Position the product concept within the diabetes care segment, keeping distributors, physicians, pharmacists, nurses, and other professionals involved in the commercialization or use of Abbott products informed and up to date.
• Maintain ongoing relationships and follow-up with customers in your portfolio to foster long-term commercial relationships and monitor each customer's results.
• Prospect new clients by planning visits, defining engagement strategies, and offering Abbott products in the diabetes care segment.
• Train pharmacists, pharmacy counter staff, nurses, and other professionals involved in selling or using the products to provide information and/or enable correct product use.
• Facilitate the implementation of diabetes screening campaigns using Abbott products, and participate in congresses, events, and campaigns in the field.
• Maintain company-defined controls and records, preparing reports on your activities.

Sales Promotion Technical Representative – Diabetes Care

• Provides technical, clinical, educational and sales support to ensure safe adoption and growth of Abbott Structural Heart.
• Manage distributors to make sure Abbott’s sales targets are met.
• Work with distributors in assigned territories to expand Abbott market share by promoting sales activities, executing marketing campaigns, and ensuring physicians are provided with best-in-class technical support.
• Develop trust relationships with a portfolio of KOLs to ensure they become Abbott supporters.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Provide technical support if needed
• Provide quality technical support to help sites achieve procedural success.
• Provide technical support to Abbott Sales and implanting teams for TAVI and TMTI procedures in accordance with Abbott guidance.
• Provide technical leadership for TAVI and TMTI device procedures.
• Educate implanting teams on proper indications for TAVI and TMTI procedures.
• Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise.
• Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions.
• Knowledge of Clinical trial protocols, and TAVI and TMTI product IFUs for safe and effective use of devices.
• Develop and maintain comprehensive clinical and technical product knowledge.
• Develop and implement plans to achieve/exceed sales budget.
• Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated TAVI and TMTI procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post TAVI and TMTI procedure.
• Provide education on safe and effective use of Abbott products.
• Educate/train hospital staff with proper valve loading instruction.
• Develop and maintain accurate account and territory records.
• Tender and Contract Management.
• Distributor Management.
• Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management.
• Develop and act on plans which identify opportunities within current customer base and help formulate sales strategies.
• Identify, establish and maintain productive working relationships with key decision makers, distributor, customers and their staff, administrative staff, etc.
• Plan and implement effective sales/product presentations to customers.
• Probe to understand and confirm customer’s needs, handle objections and gain commitment.
• Maintain and expand existing business and develop new business opportunities.
• Develop and implement strategies to counter competitors.
• Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
• Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to Regional Manager and other appropriate company personnel.
• Ensure a professional standard of written and verbal communication.
• Handle and process customer feedback/complaints/product experience in timely manner and according to Abbott Global Commercial Quality System, Abbott Medical Asia’s and Abbott Medical country’s policy and requirement.
• Execute the job responsibilities according to applicable standard operating procedures of Abbott Global Commercial Quality System, Abbott Medical Asia and Abbott Medical Country Affiliate.

Key Account Manager, Structural Heart

Designer

• The TSD will be responsible, as a member of the Core Teams, for gathering initial data and insights about each target account.
• Defining and executing action items agreed in each bi-weekly meeting.
• Submitting updated input to be included as part of the working document.
• Develop engaging discussions with the customer in order to gain insights and become a trusted consulting partner.
• Comprehend customer needs / requirements to best position Abbott’s Integrated/Automated Systems and process solutions.
• Manage and execute all aspects of the sales cycle and effectively communicate the technical / process advantages of our instrument systems and process solutions throughout opportunity pipeline stages.
• Actively present IA/CC solution value propositions to customers through presentations, on-site and off-site system demonstrations / evaluations.
• Support and participate on contract negotiations for large/complex national and regional opportunities.
• Execute Solution Design Assessing customer needs at each level of the healthcare ecosystem via workflow, 3rd party industrial engineering or other assessment modalities.
• Presenting and gaining agreement on key customers issues and impacts (inclusive of quantifying the cost of these issues).
• Co-developing solutions with customers that meet / exceed customer needs and differentiate ADD from competitors.

Technical Solution Design Specialist – Core Lab Division

Manager

• Development & implementation of comprehensive business plans to address funding issues in the UK POC market.
• Mapping or defining with local payers, clear pathways to product adoption ensuring evidence aligns with local evaluation needs.
• Engage directly and nurture relationships with stakeholders at local, regional and national level to improve access and unlock funding for Point-of-Care
• Evaluate threats and opportunities arising out of legislation, regulations, health technology assessments from Governments, health authorities, public and private payers & determine their implications alongside internal stakeholders.
• Where required, develop local evidence in collaboration with cross-functional groups from marketing, medical affairs and commercial
• Shape and manage the external environment and the effect of payer/health policy through mapping the decision-making process, identifying the key stakeholders and presenting data and evidence to gain support and momentum to drive national POC adoption and funding
• Ensure full representation and participation of market access function in country commercial team strategy and meetings.

Market Access Manager

Account Executive

• Drive market development and build strong, sustainable customer relationships to achieve sales targets
• Promote, position, and execute the Abbott RDx ID product portfolio within the assigned territory
• Prepare tailored proposals for customers and manage the full contract process
• Monitor market trends and competitive activities and provide regular insights and reporting
• Deliver product and application training to customers within the region
• Represent Abbott at round tables, conferences, exhibitions, and other national and international events
• Ensure accurate documentation of customer visits and sales activities in the CRM system

Sales Representative – Part-time or Full-time

AI Engineer

• Create robust metrics and validation plans to ensure that next generation systems do what they are hired to do.
• Create and execute plans to improve AI/ML models.
• Clean, analyze, and interpret complex health data from Continuous Glucose Monitors (CGM), smart insulin pens, and connected mobile apps.
• Identify trends, patterns, and key metrics to inform clinical research, product development, and patient health management.
• Contribute to the development of machine learning algorithms for insulin titration adjustments and predictive models that improve diabetes outcomes.
• Collaborate with cross-functional teams to translate data insights into actionable clinical recommendations.
• Understand how to use data from CGM, connected insulin pens, and mobile app data to create next generation recommendation systems.
• Design and execute statistical analyses to evaluate the potential impact of clinical decision systems.
• Develop visualizations and technical documentation for research papers and presentations.
• Build scalable and efficient data pipelines to integrate, clean, and process multi-source health data from legacy products to make this data available to our internal data scientists.
• Ensure high-quality data structures that support accurate and reliable analytics.
• Partner with clinicians, product teams, and other stakeholders to develop next generation clinical decision systems that turn complex data into clear, actionable insights.
• Present findings effectively to both technical and non-technical audiences.

• Achieving defined New Prescription goals and overall business growth of Acelis Connected Health sales
• Selling into the International Normalized Ratio (INR) remote monitoring market
• Ensures overall growth for assigned territory
• Guides professional clinical organizations to a new modality of care
• Masters Sales Cycle Management to assist key customers
• Provides consultative insight into professional practices and efficiencies

• Analyzing large amounts of data and turning insights into action.
• Responsible for managing accurate sales and shipment forecast.
• Assist with preparing for customer meetings to deliver Costco and Abbott’s key objectives.
• Develop recommendations to help deliver team strategies, objectives, goals, and key performance metrics.
• Actively assist, engage, and work with internal Abbott Nutrition functions, peers & colleagues to drive business results.
• Develop and leverage a thorough knowledge of the customer, industry, and competitive landscape.

Sales & Category Analyst

• Partner with Regional Sales Director, Territory Managers, and Sales Representatives to drive revenue growth and market share capture through strong coordination of sales and service efforts across the region
• Identify clinical opportunities through the use of analytics, time studies and/or field visits
• Address clinical opportunities through coaching or the development and execution of measurable initiatives
• Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization
• Leverage best practices via network of Clinical Leaders and training
• Manage and coach clinical specialists through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of best practices
• Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills and capabilities needed to win in the market
• Communicate and drive alignment within CRM at both the Area/Regional level on vision, goals and activities
• Adhere to, communicate, and reinforce policies, business conduct and quality standards
• Be critical part of a collaborative regional management team to locate, recruit and hire top clinical candidates for open positions
• Continually work to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities
• Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge
• Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
• Coach and advise the clinical team on teamwork, time and task management, and career development.
• Perform administrative tasks related to management, expense, inventory and communication activities.

Clinical Sales Manager, Cardiac Rhythm Management

• Identify, target, and engage accounts with zero current business.
• Develop and execute territory strategies to generate leads, qualify prospects, and convert opportunities.
• Drive the full sales cycle from initial contact to contract close.
• Collaborate with internal teams to develop contract proposals and pricing strategies.
• Analyze market trends, competitive activity, and customer needs to develop sales strategy.
• Train and develop third-party distributor sales force(s) in the assigned territory.

Sales Development Account Executive – Infectious Disease

• Ensures overall growth for assigned territory by meeting or exceeding defined New Prescription goals, including growth in suitable active patients.
• Focuses on depth penetration within key customer opportunities as defined by company goals through the use of compelling and influential sales conversations.
• Guides professional clinical organizations to a new modality of care using implementation guidelines for remote monitoring.
• Masters Sales Cycle Management to assist key customers in understanding their needs and moving effectively and swiftly on a path toward achieving customer goals for successful outcomes.
• Initiates compelling clinical, evidence-based, and business-based sales conversations with all customer call points regarding Acelis Connected Health service offerings.
• Provides consultative insight into professional practices and efficiencies using data management.
• Responsible for selling into INR physician and clinic remote monitoring market, and leveraging the benefits of the program to improve clinical outcomes and clinic efficiencies.
• Demonstrates consistency, proficiency, and accuracy in daily use of operating systems directly related to specific job function (including Salesforce.com, Concur, & ADP Timesaver).
• Guides business development using Acelis Connected Health clinical, financial, and efficiency model showing value of patient self-testing.
• Works with multiple internal functional areas (Marketing, Sales, Clinical/Training, Operations) in planning and coordination of growth efforts and initiatives.
• Coordinates Acelis Connected Health clinical staff and trainers with key accounts as needed.
• Provides professional consultative reports to build collaborative results-oriented relationships with key Customers & provides patient educational resources.
• Uses sales and negotiating experience to overcome barriers to adoption of prospective customers resulting in remote monitoring program development and expansion.
• Provides simple service and product presentation demonstrations as needed.
• Maintains courteous and respectful working relation with all sales and service partners and all teammates.
• Maintains professional working relationship with manufacturer representatives.
• Follows all regulatory policies and procedures, privacy and security standards in accordance with government agencies to include HIPAA requirements.
• Participates in development opportunities and on-going training.