Threat Intelligence Specialist

• Support the collection and development of information
• Perform qualitative analysis of collected data
• Prepare management reports
• Design and monitor market and satisfaction surveys
• Build BI solutions and manage performance indicators
• Conduct analyses to generate insights to improve the work of field teams
• Collect information on competitors and market potential
• Plan and analyze market research, both qualitative and quantitative
• Conduct market trend analysis and research into behaviors, opinions, and market habits
• Provide relevant reports and data to senior management on strategic market information, competitor activities, market trends, and new business prospecting
• Support planning and monitoring the development of BI (Business Intelligence)

Market Intelligence Analyst

• Develop, integrate and maintain artificial intelligence solutions in production, ensuring technical reliability, compliance with internal governance and enabling business areas for autonomous and responsible AI use.
• Build AI agents with Databricks (Knowledge Assistant, MLflow) and automations using n8n.
• Version prompts and configurations in the GitHub Enterprise repository following a GitOps workflow.
• Ensure availability, performance and traceability of production solutions.
• Conduct A/B tests, quality evaluations and version rollbacks when necessary.
• Design and maintain integrations with the OpenAI, Claude, Lovable and Azure OpenAI APIs, as well as corporate systems (SAP, CRM, SharePoint).
• Manage credentials and secrets via Databricks Secret Scope, eliminating hardcoded keys.
• Document endpoints, API keys, permission scopes and the timeline for each integration.
• Support the corporate API Gateway and ensure a formal Change Request for each new integration.
• Assist business areas in evaluating, prototyping and deploying solutions — including criteria for choosing between ChatGPT, Databricks or Lovable.
• Review and approve custom GPTs created by Spokes before publication.
• Conduct technical training and onboarding sessions for new tools.
• Configure logs, alerts and usage metrics for AI solutions.
• Support the collection of OpenAI audit logs for Dexco's SIEM.
• Participate in semiannual internal audits and support any external audits.
• Ensure solutions follow the ethical checklist: bias, explainability, human impact and compliance with LGPD (Brazilian Data Protection Law).
• Participate in the AI Center of Excellence in technical compliance reviews and risk assessments for new solutions.
• Maintain an up-to-date inventory of solutions, models, versions and responsible owners.
• Contribute to the evolution of the governance framework and responsible-use policies.

Senior AI Analyst

• Design, develop, and implement Artificial Intelligence and Automation solutions;
• Analyze data and identify opportunities for applying AI and automation;
• Develop and optimize low-complexity algorithms;
• Collaborate with multidisciplinary teams to integrate AI and automation solutions into products and processes;
• Monitor the performance of deployed solutions and make adjustments for continuous optimization.

AI Analyst – Automation

• Monitorar indicadores de mercado e realizar benchmarking para análise de cenários e suporte às decisões estratégicas;
• Estruturar e analisar bases de dados complexas, cruzando informações de diferentes áreas e fontes internas/externas;
• Priorizar atividades em ambiente dinâmico, garantindo eficiência na gestão de tempo;
• Atuar com proatividade e autogestão, antecipando necessidades e propondo soluções;
• Interagir com pares e áreas de negócio, oferecendo suporte analítico e estratégico;
• Apresentar resultados e análises de forma clara e objetiva para executivos da companhia.

Analista de Inteligência de Mercado – Pleno

• Event Structure and Governance: Design, map, and maintain the product event architecture (tracking plan), ensuring consistency, reliability, and governance of behavioral data.
• User Lifecycle Analysis: Conduct exploratory and diagnostic analyses focused on conversion funnels, engagement, new feature usage behavior, activation, and retention (cohorts).
• Dashboard Creation: Build and maintain automated dashboards and performance reports to provide clear, reliable visibility into product metrics.
• Data Integration: Combine event and navigation data with business information such as plans, segments, account age, churn, and revenue (SaaS metrics).
• Strategic Collaboration: Work collaboratively with Product teams (PMs), Design (UX/UI), Engineering, and leadership to prioritize problems and identify opportunities to improve the customer journey.
• Data Culture: Support the evolution from a fragmented or reactive analytics culture to a model focused on diagnostic and predictive analyses and experimentation.

Product Intelligence Analyst

• Habilidade para coletar requisitos e interagir com áreas não técnicas;
• Traduzir análises complexas em mensagens simples e estratégicas;
• Transformar dados em direcionadores de estratégia;
• Compreender profundamente o mercado, concorrência, clientes;
• Conectar análises com impactos reais no negócio;
• Elaboração de reports para clientes internos e externos;
• Elaboração e acompanhamento de KPI's de performance da companhia e suas unidades de negócio;
• Assegurar o Data Quality para entregar análises de mercado precisas e relevantes, garantindo que os dados estejam alinhados com os padrões de qualidade exigidos.
• Entender as demandas específicas das unidades de negócio e criar análises que ajudem a resolver problemas e identificar oportunidades estratégicas.
• Como Analista Sênior de Inteligência de Mercado, você atuará ativamente na construção de materiais robustos sobre vendas, tendências e oportunidades, com foco em gerar recomendações claras para os stakeholders.

Analista de Inteligência de Mercado Sr

• Monitor and analyze the segment's key indicators, ensuring consistency and data quality
• Build dashboards and management views to support results monitoring and decision-making
• Analyze performance metrics, identifying deviations, trends and opportunities
• Support the sales team and Localiza's executive management with structured analyses and executive presentations
• Translate data into clear, concise and actionable information for different internal audiences

Commercial Intelligence (Data) Analyst

• Prepare pricing studies for new launches and projects in inventory;
• Conduct real estate market analyses, evaluating supply, demand, sales velocity, inventory and price behavior;
• Map and monitor competing developments, identifying positioning, unit types, product differentiators, commercial campaigns and price movements;
• Develop regional analyses and market diagnostics to support the company's strategic decisions;
• Build pricing and commercial positioning recommendations based on quantitative and qualitative data;
• Track sales performance indicators and price adherence of developments;
• Support studies for land acquisition and feasibility of new projects;
• Assist in structuring executive presentations and analytical materials for internal forums and decision-making;
• Collaborate with areas such as Development, Sales/Commercial, Product, Planning and Executive Management.

Junior Market Intelligence Analyst

• Work directly to accelerate the sales performance of car rental branches, using data, analysis and diagnostics to drive measurable changes in results;
• Design, test and evolve the sales journey, not only from a process perspective but with a focus on commercial effectiveness, conversion and revenue generation;
• Critically analyze sales KPIs, identifying bottlenecks, opportunities and performance deviations, and translate analyses into practical actions that impact targets and revenue;
• Challenge the commercial team and leadership, questioning current models and suggesting strategic adjustments, campaigns and approaches based on data and field insights;
• Actively contribute to the evolution of sales campaigns, proposing tests, pilots and continuous improvements with a business-oriented mindset and willingness to take calculated risks;
• Stay close to the branches by conducting visits to diagnose issues, validate hypotheses, test solutions and monitor results;
• Develop training and guidance materials (trainings, SOPs, instructions) without overburdening operations, ensuring standardization focused on performance — not bureaucracy;
• Serve as a bridge between data, process and results, adopting a hands-on, proactive and impact-oriented attitude.

Senior Commercial Intelligence Analyst

• Identify and propose improvements to the expansion intelligence process;
• Develop methodologies and tools for market analysis and data processing;
• Model the investment viability of expansion projects;
• Ensure engagement, alignment, and communication among key project stakeholders, removing potential barriers to project agility;
• Map risks and implement action plans with the leaders of the involved areas by prioritizing activities and optimizing financial and human resources;
• Prepare materials and participate in executive expansion meetings.

Senior Expansion Intelligence Analyst

• Map the bakery market by region, city and neighborhood through internal or commissioned research, identifying and classifying points of sale by channel and segment.
• Prepare market intelligence reports with action plans for business expansion.
• Study the market to identify risks and business opportunities, developing growth scenarios.
• Implement CRM and the Neppo ChatBot.
• Regularly research market information to evaluate the results of commercial processes, aiming to improve processes and optimize outcomes.
• Follow up on marketing and trade marketing actions/campaigns, evaluating the return from customer contacts based on team feedback, as well as the effectiveness of engagement approaches.
• Monitor business and market trends (in collaboration with Marketing and R&D), including new product launches, competitors, technologies and tools to keep the area’s resources up to date and performing at their best.
• Use market data tools for analysis and insight generation such as Scanntech, Nielsen and others.
• Prepare and manage the sales funnel together with the commercial team.
• Produce monthly maps and summary charts showing area performance for review by commercial management.
• Analyze the effectiveness of Marketing/Trade Marketing actions in promotions, product activations at points of sale (POS), campaigns and product launches.
• Monitor pricing policy versus market price research.
• Analyze portfolio performance and propose tactical adjustments based on market intelligence data.

• Lead and execute CTI projects, ensuring deadlines, quality, and confidentiality
• Perform collection, analysis, and transformation of technical intelligence into business risk assessments, producing strategic reports and executive briefings for senior management
• Participate in client meetings, presenting technical results clearly and concisely
• Stay up to date with industry best practices, standards, and tools
• Support the development of area methodologies and procedures.

Cyber Intelligence Analyst

• Apoiar a condução de pesquisas qualitativas e quantitativas, por meio da elaboração de roteiros/questionários, realização de entrevistas e análise dos resultados;
• Desenvolver estudos de mercado por meio da coleta, organização e análise de dados de fontes primárias e secundárias;
• Elaborar análises de concorrência, benchmarkings e estudos comparativos para apoiar a identificação de tendências, movimentos do mercado e oportunidades;
• Realizar o monitoramento do mercado segurador, acompanhando tendências e antecipando movimentos relevantes para as demais áreas da Companhia;
• Apoiar a gestão e o relacionamento com fornecedores de pesquisa, acompanhando entregas, prazos e qualidade dos materiais;
• Apoiar a extração, organização e análise de dados de diferentes fontes, contribuindo para a geração de insights e suporte às análises de mercado;
• Estruturar apresentações, relatórios e materiais executivos para apoiar a disseminação de análises e informações para as áreas da Companhia.

Analista de Inteligência de Mercado – Júnior

• Monitoring of indicators and benchmarking for scenario analysis and decision-making;
• Ability to analyze databases and cross-reference information across datasets and inputs from other areas;
• Time management focused on prioritizing tasks in a dynamic environment;
• Proactivity and self-management;
• Excellent communication and interpersonal skills for interacting with peers and supporting other business areas;
• Ability to present results and analyses to company executives.

Market Intelligence Analyst – Junior

• Be the go-to data intelligence reference within Customer Success, responsible for deeply studying customer base behavior
• Analyze and cross-reference platform usability, product usage, engagement, financials, and health score data to generate strategic insights
• Monitor health indicators of the customer base, anticipating risks and opportunities to support proactive decisions across the customer journey
• Structure analyses and studies that guide CS team actions throughout the entire journey, from activation to retention and expansion
• Develop and maintain dashboards and reports that provide a clear, actionable view for CS, Enablement, Product, Sales, and Operations teams
• Analyze churn patterns and expansion opportunities within the customer base, producing strategic inputs to support area decisions and guide targeted actions across the customer journey
• Act as a bridge between data and strategy, ensuring team decisions are always guided by analytical intelligence

Senior Customer Success Intelligence Analyst

• Desenvolver análises de performance comercial e pipeline de vendas, gerando insights que apoiem a tomada de decisão da liderança
• Estruturar, consolidar e garantir a qualidade de dados provenientes de diferentes fontes, promovendo maior confiabilidade das informações
• Construir e evoluir dashboards e relatórios executivos, proporcionando visibilidade sobre resultados, oportunidades e riscos
• Acompanhar KPIs comerciais e indicadores de performance, identificando desvios e propondo recomendações de ação
• Apoiar a preparação de fóruns executivos, organizando dados, análises e principais mensagens para suporte às discussões estratégicas
• Atuar em conjunto com áreas parceiras (comercial, produtos, pricing, entre outras), apoiando a construção de análises e planos de ação
• Contribuir para a evolução da visão de pipeline e da gestão da performance comercial, conectando dados com execução
• Atuar na organização e estruturação de informações em um ambiente com múltiplas fontes, propondo melhorias de processo quando necessário

Analista de Inteligência Comercial Sênior

• Coletar, organizar e estruturar dados de mercado, concorrência e clientes, com foco no setor de saúde, garantindo qualidade e consistência das informações.
• Apoiar análises de mercado, concorrência e benchmarking, contribuindo com insumos para estudos e recomendações estratégicas.
• Construir e atualizar relatórios e dashboards em ferramentas de Business Intelligence, apoiando na geração de insights acionáveis para diferentes áreas do negócio.
• Acompanhar KPIs e metas, auxiliando na identificação de tendências, variações e pontos de atenção para o negócio.
• Apoiar a preparação de materiais e análises para apresentações, desenvolvendo gradualmente a capacidade de comunicação de insights com clareza e objetividade.
• Buscar aprendizado contínuo em novas metodologias, ferramentas analíticas e de visualização de dados, incluindo o uso de soluções de Inteligência Artificial aplicadas à análise de dados, com acompanhamento de profissionais mais seniores.

Analista de Inteligencia Comercial

• Projetar e desenvolver modelos/aplicações de IA para demandas do negócio
• Conduzir análise exploratória de dados (EDA) e pré-processamento de datasets complexosI
• Integrar modelos de IA em pipelines de produção utilizando boas práticas de MLOps
• Monitorar a performance dos modelos em produção e iterar continuamente sobre eles
• Colaborar com times de produto, dados e engenharia na definição de soluções orientadas a IA
• Pesquisar/Desenvolver e avaliar novas técnicas, frameworks e tendências em IA generativa e LLMs
• Documentar experimentos, resultados e decisões técnicas de forma clara e acessível

Analista de Inteligência Artificial – Sr

• Gerar, padronizar, divulgar, analisar periodicamente os indicadores, relatórios (visões táticas/macro gestão e micro gestão), estudos e apresentações específicos dos negócios sob sua atuação internamente e para o Cliente, apoiando a operação na gestão de seus negócios para incremento de performance;
• Criar novos e otimizar relatórios existentes utilizando SAS Base, SAS Guide, SAS Visual Analytics, Teradata SQL, SSIS/ETL, padronizando a forma de gestão dos dados e publicação de informações. Aumentar a velocidade de geração das informações, reduzir erros de geração e, assim fazer sobrar mais tempo para apoiar a operação na gestão de seus negócios;
• Criar e manter o Datawarehouse (DW) da empresa para todas as áreas da gerência utilizarem a informação de forma otimizada;
• Confeccionar relatórios operacionais de nível micro gestão, táticos e dashboards gerenciais para gestão dos negócios da empresa;
• Interagir com as equipes de TI, Banco de Dados e Servidores para sinalização de inconsistências nas bases e servidores acessados, para manter bases fidedignas que possam ser utilizadas para gerar informações que apoiem na gestão da empresa;
• Construir diagnósticos acerca dos indicadores de gestão e operacionais e dividir com os gestores de operações de forma a propor ações que trarão maior eficiência e produtividade para atingimento de objetivos previstos em orçamento, apoiando a operação na gestão de seus negócios para incremento de performance;
• Analisar e acompanhar indicadores relacionados ao negócio, para apoiar da gestão dos negócios da empresa;
• Identificar grupos de Clientes/Prospects, para melhor definir forma de abordagem e oferta que possibilitem melhor resultados;
• Elaborar estudos ad-hoc e cruzamento de dados apoiando à tomada de decisão, apoiando a operação na gestão de seus negócios para incremento de performance;
• Acompanhar a implantação de projetos da área de Business Intelligence (BI), gerando mais ferramentas de apoio à gestão dos negócios da empresa;
• Ser backup do Coordenador em sua ausência;
• Orientar e direcionar os analistas;
• Propor os indicadores, metas e acompanhar os realizados do bônus (Executivos), alavancando os resultados da empresa;
• Executar demais atividades correlatas com a função.

Analista de Inteligência do Negócio I

• Generate, standardize, distribute and periodically analyze KPIs, reports (macro-management/tactical views and micro-management), studies and presentations specific to the businesses within your scope, internally and for the client, supporting operations in managing their business to improve performance;
• Create new reports and optimize existing reports using SAS Base, SAS Guide, SAS Visual Analytics, Teradata SQL, SSIS/ETL and MS Excel, standardizing data management and information publishing. Increase the speed of information generation, reduce generation errors and thereby free up more time to support operations in managing their business;
• Create and maintain the company's data warehouse (DW) so all management areas can use information in an optimized way;
• Prepare operational reports at the micro-management level, tactical reports and management dashboards for the company’s business management;
• Interact with IT, Database and Server teams to report inconsistencies in accessed databases and servers, in order to maintain reliable data sources that can be used to generate information that supports company management;
• Build diagnostics for management and operational KPIs and share them with operations managers in order to propose actions that will increase efficiency and productivity to achieve budgeted objectives, supporting operations in managing their business to improve performance;
• Analyze and monitor business-related indicators to support company business management;
• Prepare ad-hoc studies and data cross-checks to support decision-making, supporting operations in managing their business to improve performance;
• Manage, control and calculate the results of the Incentive system (Variable Compensation and Campaigns) for the operations under your responsibility in accordance with established policies and following incentive criteria to improve operational productivity, while respecting and controlling the budget and encouraging supervisors and operators to increase individual performance;
• Provide support for project implementations;
• Work with a high degree of autonomy;
• Perform other duties related to the role.

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