Supervisor

• Provide frontline leadership and operational oversight for the IT Service Desk
• Liaise between Service Desk operations, technology support teams, and business stakeholders
• Enable onboarding, enhancement, and support of systems, applications, and technology solutions
• Assess, establish, evaluate, and validate technical requirements
• Recommend alternatives and enhancements to technology solutions
• Research and help resolve production issues and defects
• Serve as the primary conduit between IT delivery functions and business functions
• Partner with Program Management on strategy, transformation, and operations plans
• Ensure readiness of scope, business goals, and objectives before project initiation
• Coach, mentor, and provide just-in-time training to team members
• Collaborate with IT architects on road maps and upgrade strategies
• Perform high-level technical analyses for pre-project and project topics
• Support Project Management and Practice leads with policy, procedures, and governance
• Participate in process improvement initiatives
• Serve as Voice of the Customer for the Analyst community
• Lead opportunities to improve Analyst efficiency and productivity
• Define business requirements for system functional specifications and scale systems, processes, and procedures
• Identify, measure, monitor, and control risks in accordance with risk and compliance policies

Lead IT Service Desk operations for USAA, a financial services provider serving military members and families

Lead Service Desk Supervisor

Lead IT Service Desk operations at USAA, a financial services provider serving military members and families.
Coordinate support delivery, escalations, process improvements, and technology requirements across business and IT teams.

• Lead, coach, and develop a team of Bond Specialists through direction, mentorship, training, and feedback
• Establish performance expectations, monitor results, and hold team members accountable for operational, compliance, quality, and service objectives
• Manage workloads and resources for timely, accurate, and compliant processing of bonds, POAs, and related documentation
• Maintain knowledge of customs regulations, bond requirements, importer identity verification standards, POA requirements, and regulatory obligations
• Develop, implement, and maintain policies, procedures, and internal controls
• Review and approve POA intake documentation, powers of attorney, and supporting documentation
• Review and approve enhanced due diligence documentation for nonresident importers of record
• Oversee business legitimacy reviews, importer identity verification, and restricted party screening
• Conduct audits and quality reviews of bonds, POAs, importer verification, and recordkeeping
• Monitor productivity, quality, and service metrics and improve operational effectiveness
• Serve as an escalation point for clients and resolve complex issues
• Manage relationships with surety providers and external partners
• Coordinate POA renewals for timely compliance and uninterrupted client service

Bond Department Supervisor managing U.S. customs bond compliance operations for A.N. Deringer

Bond Supervisor

Bond Department Supervisor overseeing U.S. customs bonds, POAs, importer verification, and compliance operations for A.N. Deringer. Leading specialists, audits, surety relationships, and client escalations.

• This position oversees the daily operations of a project(s) and the management of the project staff.
• Responsible for developing, implementing, managing, and meeting or exceeding the Operational goals of clients and the Company.
• Will work closely with Managing Consultants, Operations Managers to apply new approaches to clients’ business processes.
• Follow and ensure that client policies and procedures are followed and perform any and all job-related duties as assigned.
• Monitor and ensure team member compliance with State and Federal Laws and Guidelines.
• Coordinate and conduct interviewing of potential new hires and bring recommendations to Operations Manager.
• Training of new Team Members and on-going training and mentoring.
• Complete monthly account reviews for each patient account representative on the project.

Project Supervisor overseeing daily operations in healthcare revenue cycle

Project Supervisor – Hospital A/R, PFS, Revenue Cycle

Project Supervisor overseeing healthcare revenue cycle operations and managing project staff in a hybrid work setting. Collaborating with consultants to enhance business processes and meet operational goals.

• Oversee the EHS program and help us successfully achieve company and customer objectives
• Maintain, coordinate and communicate EHS processes and procedures
• Review, administer, maintain and ensure compliance with company policies and various state and federal regulations
• Conduct on-site audits of facility requirements as it relates to EHS programs and initiatives
• Ensure completion of action items for facilities and processes are resolved
• Review, research, develop and communicate EHS programs and solutions initiatives; develop action plans as necessary
• Lead safety meetings, training and continuing education
• Initiate and complete safety incident reports, RCCAs, and customer reporting needs
• Execute Safety Program projects as directed by leadership

Senior Supervisor overseeing EHS program in supply chain logistics

Senior EHS Supervisor – 1st Shift

Senior Supervisor overseeing Environmental, Health, and Safety program for logistics company. Ensures compliance and leads safety initiatives in rapidly growing environment.

• Review of automobile claim investigations.
• Make handling recommendations and provide directions to subordinates.
• Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
• Determine, recommend and grant authority for settlement and payment processes.
• Responsible for overall file handling and work product quality of subordinates.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
• Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
• Provide feedback to Management on process and system improvement initiatives for the department.
• Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
• Staff Training-Foster a highly focused training and development environment within the Claims Department.
• Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
• Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
• Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
• Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
• Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
• Other duties as necessary.

Claims Supervisor overseeing a team of Claims Representatives in a remote position

Claims Supervisor

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

• Lead the warehouse department in all operational disciplines
• Schedule warehouse personnel for product selection and receiving
• Manage daily warehouse activities including shipping, receiving, and inventory control
• Oversee maintenance of warehouse equipment and safety programs
• Recruit, train, and manage warehouse personnel

Warehouse Supervisor overseeing operational excellence in logistics

Warehouse Supervisor

Warehouse Supervisor ensuring efficiency in logistics operations at DSV. Managing staff, equipment, and safety compliance within a fast-paced environment.

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
• Review and manage service authorizations and contract-specific requirements
• Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
• Support branch growth initiatives and operational planning efforts
• Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
• Provide guidance, coaching, and support to caregivers to promote performance and engagement
• Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
• Conduct caregiver orientations as required
• Collaborate with payroll and timekeeping teams
• Monitor daily service delivery to ensure adequate caregiver availability and coverage
• Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership
• Represent Elara Caring in a professional and positive manner within the community
• Perform additional duties and projects as assigned to support team and organizational success

Care Team Supervisor leading caregivers in home care services

Care Team Supervisor

Care Team Supervisor leading a team of caregivers providing personal care services at home. Ensuring compliance and operational efficiency in serving our patients effectively.

• Supervise the maintenance team for DBSG assets.
• Responsible for strategic planning, employee development, and project objectives.
• Ensure safe, reliable, and efficient operations of the business.
• Create and maintain a culture of compliant operations.
• Develop and sustain a culture of high performance and accountability.
• Prepare weekly maintenance schedules, communicate daily assignments, and oversee completion.
• Work closely with Reliability for effective maintenance programs.
• Coordinate with support services for inventory and cost controls.
• Implement maintenance plans and manage resources.
• Assist with budget development and adherence.

Maintenance Supervisor overseeing maintenance operations for DBSG assets at Marathon Petroleum.

Maintenance Supervisor

Maintenance Supervisor handling maintenance operations for DBSG assets at Marathon Petroleum. Responsible for strategic planning, employee development, and ensuring operational safety and compliance.

• Support regional leadership in managing day-to-day operations across assigned sushi bar locations to ensure consistent quality, service excellence, and brand integrity
• Conduct scheduled and ad-hoc site visits to assess performance, cleanliness, and adherence to company standards, promptly addressing any areas of noncompliance
• Assist in ensuring all locations comply with local and state regulations, food safety and sanitation requirements, and company operating procedures
• Monitor standard operating procedures (SOPs) and provide feedback to identify inefficiencies or opportunities for process enhancement
• Deliver hands-on training, coaching, and operational support to store managers and team members to reinforce company standards, customer service protocols, and compliance requirements
• Partner with location managers to uphold company goals, monitor key performance indicators, and ensure consistent execution of operational objectives
• Build and maintain productive relationships with store partners, clients, and internal stakeholders, ensuring clear communication and collaborative problem-solving
• Compile and communicate performance updates, audit findings, and key metrics to the Regional Manager, escalating operational concerns as appropriate
• Support the implementation of marketing initiatives, promotional programs, and new product introductions in collaboration with store management
• Provide on-site assistance and training during new store openings (NSOs) to ensure successful launches and operational readiness
• Maintain accountability for accurate expense reporting, compliance with company policies, and responsible use of company resources
• Facilitate clear, timely, and professional communication between store teams and regional leadership to promote alignment and swift issue resolution

Regional Supervisor overseeing multi-location sushi bar operations

Regional Supervisor – Gulf Coast Region

Regional Supervisor ensuring quality service and operational excellence in sushi bars. Managing day-to-day operations, training staff, and maintaining compliance across multiple locations.

• Support regional leadership in managing day-to-day operations across assigned sushi bar locations to ensure consistent quality, service excellence, and brand integrity.
• Conduct scheduled and ad-hoc site visits to assess performance, cleanliness, and adherence to company standards, promptly addressing any areas of noncompliance.
• Assist in ensuring all locations comply with local and state regulations, food safety and sanitation requirements, and company operating procedures.
• Monitor standard operating procedures (SOPs) and provide feedback to identify inefficiencies or opportunities for process enhancement.
• Deliver hands-on training, coaching, and operational support to store managers and team members to reinforce company standards, customer service protocols, and compliance requirements.
• Partner with location managers to uphold company goals, monitor key performance indicators, and ensure consistent execution of operational objectives.
• Build and maintain productive relationships with store partners, clients, and internal stakeholders, ensuring clear communication and collaborative problem-solving.
• Compile and communicate performance updates, audit findings, and key metrics to the Regional Manager, escalating operational concerns as appropriate.
• Support the implementation of marketing initiatives, promotional programs, and new product introductions in collaboration with store management.
• Provide on-site assistance and training during new store openings (NSOs) to ensure successful launches and operational readiness.
• Maintain accountability for accurate expense reporting, compliance with company policies, and responsible use of company resources.
• Facilitate clear, timely, and professional communication between store teams and regional leadership to promote alignment and swift issue resolution.

Regional Supervisor overseeing sushi bar operations in Houston, TX region

Regional Supervisor

Regional Supervisor overseeing smooth operations and compliance across sushi bar locations in Houston, TX region. Leading performance and serving as a bridge between operations and leadership.

• Leads daily incident response operations that protect customer experience, regulatory compliance, and operational continuity.
• Owns team performance, workload optimization, service quality, escalated issue resolution, and cross-functional coordination.
• Utilizes AI to accelerate decision-making, improve response speed, enhance quality, and identify trends.
• Coordinates schedules, manages attendance, and ensures uninterrupted service delivery.

Supervisor leading incident response operations at Empower Pharmacy

Supervisor, Incident Response

Supervisor leading daily incident response operations protecting customer experience at Empower Pharmacy. Prioritizing service quality and team performance leveraging AI for operational excellence.

• Maintains compliance with international, industry, and customer-specific quality standards.
• Leads and performs analysis of product/service issues to determine root causes.
• Manages and communicates change control processes to all departments.
• Responsible for the coordination of internal and external auditing plus maintaining the internal quality audit system.
• Assists in implementation and monitoring of the company's quality systems.
• Provides guidance and support for customer service and quality departments for problem solving and improvement opportunities.
• Drives Continuous Improvement Programs at all levels including education of these programs.

Quality Supervisor ensuring compliance and improvement at DSV logistics

Quality Supervisor

Quality Supervisor leading improvement processes and compliance in the warehouse at DSV logistics. Reporting to the site General Manager and managing quality programs with customer support.

• Responsible for the overall safety and security of assigned facility, operations, and staff for the site
• Maintain positive IFR statistics and other safety metrics for assigned location/operations
• Ensure compliance with DSV Safety Programs Policies and Procedures and related site and client specific Standard Operation Procedures
• Establish HSE goals consistent with corporate polices and aligned with the corporate and site vision
• Implement effective systems to comply with all applicable HSE laws and regulations
• Communicate site HSE goals, action plans, and results to the organization
• Review and develop HSE policies and procedures annually in keeping with best practices

Safety Supervisor managing health, safety, and environmental responsibilities at DSV

Supervisor, Safety – HSE

Safety Supervisor leading health, safety, and environmental operations at DSV's Houston facility. Ensuring compliance with federal and corporate health and safety policies and metrics.

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
• Audit daily order processes; ensure all orders are sent to each site
• Monitor and report all errors for performance tracking
• Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
• Oversee service provider performance and engage providers for service improvement
• Communicate order changes with warehouses and coordinate shipment schedules
• Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

Senior Supervisor, Logistics overseeing personnel and operations at GXO

Senior Supervisor, Logistics

Senior Supervisor, Logistics overseeing personnel, coordinating with customers and ensuring operational standards at GXO. Managing service provider performance and compliance with regulations.

• Assist in establishing operational excellence, particularly as it pertains to patient experience, employee morale, industry standards, compliance, and performance metrics
• Supervise and develop a team of Alto technicians and be responsible for employee engagement, training and communicating and adhering to performance standards
• Review, score, and provide feedback to improve the quality of care team interactions
• Own technician workflow and operations
• Ensure the critical metrics for efficiency, service levels, and quality for prescription processing are met
• Coach and develop technicians to optimize quality and patient experience
• Create training materials and lead training sessions for successful technician onboarding
• Manage staffing, scheduling, workflows, hiring, performance evaluations, and disciplinary action
• Partner with the Quality Team to ensure patient safety and clinical excellence

Care Supervisor overseeing team performance and patient care at Fuze Health

Care Supervisor

Care Supervisor at Fuze Health ensuring operational excellence and supervising pharmacy technicians. Focused on quality patient care, employee engagement, and continuous improvement.

• Responsible for supervising all employees within their area of responsibility to achieve daily production demands in the most efficient manner possible.
• Responsible for evaluating each employee in regard to productivity, attitude and initiative.
• Must assure compliance with all company policies and take disciplinary action when required in a fair and equitable manner.
• Must assure that individual and departmental efficiencies and utilization goals are sustained.
• Must assure that all production schedules are met to maintain a 97% minimum “On Time Delivery” level.
• Must assure that all safety and environmental standards are maintained to the highest level.
• Must communicate with all levels of management and supply production demand data as required by all levels of management.
• Must maintain accurate attendance information for each employee under their responsibility.
• Must assure that each employee receives the proper training with regard to Machine Operation, health and safety.
• Must adhere to all “Articles and Sections” of the collective bargaining agreement with the USW.
• Must maintain a clean and orderly production area.
• Participate in training activities, both on and off site.
• Participation in Xylem Watermark volunteer activities

Manufacturing & Production Supervisor managing operations in the Saddle Department at Xylem

Manufacturing & Production Supervisor

Manufacturing & Production Supervisor overseeing Saddle departmental production operations at Xylem. Ensuring compliance, efficiency, and safety standards are met while managing personnel.

• Manage effective execution of retail merchandising, reset and remodel projects
• Ensure quality and capacity of CROSSMARK services through training and development
• Conduct in-store audits and assist with projects to meet client expectations
• Organize and plan work techniques, equipment, and team schedules

Retail Supervisor managing retail merchandising and project execution for CROSSMARK

Retail Supervisor

Retail Supervisor responsible for managing retail merchandising and project execution. Ensuring quality services through team training and development in Dallas, TX.

• Act as a liaison for Transportation, Operations, carriers, vendors and customers
• Lead and supervise transportation staff, including training and evaluating employee performance
• Recommend or initiate hiring, promotions, transfers or disciplinary actions
• Perform the routing, planning, updating and/or tracking duties of orders and shipments
• Complete the analysis and resolution of carrier performance and compliance issues
• Track and trace shipments for customers to ensure on-time, accurate and satisfactory deliveries; provide updates as needed
• Investigate and resolve issues submitted by customers, carriers and/or clients; provide follow-up and reporting as required
• Correctly maintain and generate required reports; properly process, audit and file various documentation

Supervisor coordinating transportation activities at GXO Logistics

Transportation Supervisor

Supervisor coordinating various transportation activities and supervising day-to-day operations at GXO Logistics. Leading staff and ensuring customer expectations are met.

• Supervise, mentor, and develop a team, ensuring compliance, adherence to Breg standards for patient care, documentation accuracy, and operational processes.
• Conduct regular field ride‑alongs and site visits to observe workflow, technical proficiency and effectiveness, provide constructive feedback, and identify opportunities for performance improvement.
• Manage daily scheduling and staffing coverage for FSRs and PSRs, ensuring all customer sites and service routes are properly staffed during and after business hours and that clinical coverage aligns with key performance indicators (KPIs), service standards, and clinical protocols for orthopedic bracing fittings.
• Monitor team productivity, quality, and compliance through reports, audits, and field evaluations, implementing corrective actions when needed.
• Support the recruiting, hiring, onboarding, training, development, and performance management of FSRs and PSRs, ensuring team members maintain required competencies and certifications while addressing performance issues proactively and effectively.
• Create onboarding plans and continuously evaluates training programs to ensure content is up‑to‑date, comprehensive, and supports employee readiness and long-term success.
• Conduct regular one-on-ones with direct reports to communicate updates, reinforce expectations, and address employee needs.
• Lead regular team meetings and territory performance calls utilizing scorecards and reporting tools to identify operational opportunities, drive improvements, and escalate concerns to leadership.
• Perform administrative tasks associated with timekeeping, pay, performance, policy administration and other matters related to employment.

Supervisor, Field Service leading a team in orthopedic solutions at Breg

Field Service Supervisor

Supervisor, Field Service leading and mentoring a team in orthopedic solutions at Breg. Ensuring compliance and operational excellence in a dynamic healthcare environment.

• Responsible for project performance analysis and reporting for a portfolio of Major Projects.
• Tracking project controls performance to ensure updates to spend profile, forecast, and schedule updates are complete, accurate and timely.
• Proactively identifies potential cost and schedule overruns to determine and work with project team to implement appropriate mitigation plans.
• Ensures accurate cost and schedule integration to track earned value and ensure work orders and purchase orders are tracked and closed.
• Provides day‑to‑day leadership and technical guidance to a team of cost and schedule professionals to develop, progress, analyze and report project cost and schedule performance throughout the project lifecycle.
• Hire, onboard, lead, coach and mentor direct report personnel to Enbridge specifications, processes, procedures, practices, tools, and standard methodologies and organizational change.

Supervisor Project Controls leading capital projects at Enbridge

Project Controls Supervisor

Supervisor Project Controls overseeing project performance analysis and reporting for capital projects at Enbridge. Leading a high-performing team and driving strategic project success.

Supervisor jobs in Texas

See all jobs on JobTailor