Regional Supervisor

Tokyo Gardens Company

Regional Supervisor overseeing smooth operations and compliance across sushi bar locations in Houston, TX region. Leading performance and serving as a bridge between operations and leadership.

Posted 7/28/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-location operations, ensuring compliance with food safety regulations, and delivering exceptional customer service. Proficient in training and coaching teams while utilizing data-driven analysis to enhance operational efficiency.

Highest-signal resume keywords

Multi-Location Operations ManagementFood Safety ComplianceCustomer Service ExcellenceTraining and CoachingData-Driven Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ProceduresPerformance MetricsExpense ReportingAnalytical SkillsTime Management

Soft Skills

Influencing Without AuthorityProblem-SolvingVerbal CommunicationWritten CommunicationRelationship Building

Tools & Technologies

Microsoft Office

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Hospitality ManagementRetail ManagementRestaurant ManagementClient RelationsService Excellence

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Support regional leadership in managing day-to-day operations across assigned sushi bar locations to ensure consistent quality, service excellence, and brand integrity.
Conduct scheduled and ad-hoc site visits to assess performance, cleanliness, and adherence to company standards, promptly addressing any areas of noncompliance.
Assist in ensuring all locations comply with local and state regulations, food safety and sanitation requirements, and company operating procedures.
Monitor standard operating procedures (SOPs) and provide feedback to identify inefficiencies or opportunities for process enhancement.
Deliver hands-on training, coaching, and operational support to store managers and team members to reinforce company standards, customer service protocols, and compliance requirements.
Partner with location managers to uphold company goals, monitor key performance indicators, and ensure consistent execution of operational objectives.
Build and maintain productive relationships with store partners, clients, and internal stakeholders, ensuring clear communication and collaborative problem-solving.
Compile and communicate performance updates, audit findings, and key metrics to the Regional Manager, escalating operational concerns as appropriate.
Support the implementation of marketing initiatives, promotional programs, and new product introductions in collaboration with store management.
Provide on-site assistance and training during new store openings (NSOs) to ensure successful launches and operational readiness.
Maintain accountability for accurate expense reporting, compliance with company policies, and responsible use of company resources.
Facilitate clear, timely, and professional communication between store teams and regional leadership to promote alignment and swift issue resolution.

Requirements

What you’ll need

Bachelor's degree or equivalent work experience in related industry
3-5 years of experience in a regional supervisor, account management, sales, or related position required
Hospitality, retail, or restaurant management experience in a multi-location environment highly preferred
Experience in client relations and customer service required
Ability to influence without authority
Excellent problem-solving skills
Excellent verbal and written communication skills in English
Data-driven analytical and problem-solving skills
Strong time management organizational skills
Valid driver’s license and ability to travel daily to client sites or other locations using company vehicle.
Proficiency in Microsoft Office

Benefits

Comp & perks

Paid Time Off
Paid health benefits (Medical, Dental, Vision, Life, Short Term Disability insurance)
401k plan with company match
Annual bonus incentive