Tokyo Gardens Company

Supervisor

• Support regional leadership in managing day-to-day operations across assigned sushi bar locations to ensure consistent quality, service excellence, and brand integrity
• Conduct scheduled and ad-hoc site visits to assess performance, cleanliness, and adherence to company standards, promptly addressing any areas of noncompliance
• Assist in ensuring all locations comply with local and state regulations, food safety and sanitation requirements, and company operating procedures
• Monitor standard operating procedures (SOPs) and provide feedback to identify inefficiencies or opportunities for process enhancement
• Deliver hands-on training, coaching, and operational support to store managers and team members to reinforce company standards, customer service protocols, and compliance requirements
• Partner with location managers to uphold company goals, monitor key performance indicators, and ensure consistent execution of operational objectives
• Build and maintain productive relationships with store partners, clients, and internal stakeholders, ensuring clear communication and collaborative problem-solving
• Compile and communicate performance updates, audit findings, and key metrics to the Regional Manager, escalating operational concerns as appropriate
• Support the implementation of marketing initiatives, promotional programs, and new product introductions in collaboration with store management
• Provide on-site assistance and training during new store openings (NSOs) to ensure successful launches and operational readiness
• Maintain accountability for accurate expense reporting, compliance with company policies, and responsible use of company resources
• Facilitate clear, timely, and professional communication between store teams and regional leadership to promote alignment and swift issue resolution

Regional Supervisor – Gulf Coast Region

• Support regional leadership in managing day-to-day operations across assigned sushi bar locations to ensure consistent quality, service excellence, and brand integrity.
• Conduct scheduled and ad-hoc site visits to assess performance, cleanliness, and adherence to company standards, promptly addressing any areas of noncompliance.
• Assist in ensuring all locations comply with local and state regulations, food safety and sanitation requirements, and company operating procedures.
• Monitor standard operating procedures (SOPs) and provide feedback to identify inefficiencies or opportunities for process enhancement.
• Deliver hands-on training, coaching, and operational support to store managers and team members to reinforce company standards, customer service protocols, and compliance requirements.
• Partner with location managers to uphold company goals, monitor key performance indicators, and ensure consistent execution of operational objectives.
• Build and maintain productive relationships with store partners, clients, and internal stakeholders, ensuring clear communication and collaborative problem-solving.
• Compile and communicate performance updates, audit findings, and key metrics to the Regional Manager, escalating operational concerns as appropriate.
• Support the implementation of marketing initiatives, promotional programs, and new product introductions in collaboration with store management.
• Provide on-site assistance and training during new store openings (NSOs) to ensure successful launches and operational readiness.
• Maintain accountability for accurate expense reporting, compliance with company policies, and responsible use of company resources.
• Facilitate clear, timely, and professional communication between store teams and regional leadership to promote alignment and swift issue resolution.