FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Supervisor, Incident Response
Empower PharmacySupervisor leading daily incident response operations protecting customer experience at Empower Pharmacy. Prioritizing service quality and team performance leveraging AI for operational excellence.
About the role
Key responsibilities & impact- Leads daily incident response operations that protect customer experience, regulatory compliance, and operational continuity.
- Owns team performance, workload optimization, service quality, escalated issue resolution, and cross-functional coordination.
- Utilizes AI to accelerate decision-making, improve response speed, enhance quality, and identify trends.
- Coordinates schedules, manages attendance, and ensures uninterrupted service delivery.
Requirements
What you’ll need- Registered with Texas Board of Pharmacy as a Pharmacy Technician required.
- Minimum of 2 years of customer service experience, preferably in a pharmaceutical field required; supervisory experience preferred.
- High school diploma or GED required; Associate or bachelor’s degree preferred.
- Demonstrates exceptional attention to detail, problem-solving, and interpersonal skills, with the ability to communicate effectively, prioritize tasks, and provide excellent customer service under pressure.
Benefits
Comp & perks- Medical, dental, and vision coverage
- Paid time off
- 401(k) matching
- Wellness perks
- IV therapy
- Compounded medications