Supervisor

• Write headlines and body copy for digital tactics including websites, interactive visual aids, videos, banners, landing pages, and emails for branded and unbranded HCP clients
• Translate scientific information into compelling and memorable messages for HCP campaigns
• Champion creative thinking for campaigns and initiatives that advance creative strategy and brand personality
• Prepare materials for client copy approval submissions, referencing and annotating pieces according to AMA style
• Collaborate with Art Directors, Designers, Developers, Account teams, and Strategy teams from job initiation through digital deployment
• Independently lead multiple projects, sometimes for different brands or industries
• Present work clearly and expertly to clients and internal team members
• Serve as brand steward and category champion for assigned healthcare/pharma accounts, reporting to a Creative Director and owning day-to-day writing responsibilities

Copy Supervisor creating healthcare advertising for Real Chemistry’s pharmaceutical and biotech clients

Copy Supervisor

Copy Supervisor creating healthcare advertising for Real Chemistry’s pharmaceutical and biotech clients.
Writing HCP campaigns across digital media while stewarding brands and presenting creative work.

• Supervise and coordinate patient care for the nursing units
• Solve problems and ensure adequate staffing
• Monitor work performance
• Provide employees with appropriate feedback regarding work performance and behavior
• Interpret, implement, and enforce hospital policy
• Assume responsibility for nursing administrative decisions in the absence of the Chief Nursing Officer, if applicable
• Perform other related duties as assigned or requested

Nursing Supervisor overseeing patient care at PAM Health specialty hospital

Nursing Supervisor – RN

Nursing Supervisor overseeing patient care and staffing at PAM Health, a specialty healthcare provider. Supporting hospital operations and nursing administration on night shifts.

• Lead and coordinate daily machining department operations to achieve production schedules, quality standards, and delivery commitments
• Supervise, coach, and develop machinists, operators, finishers/assemblers, and team leads
• Monitor department performance metrics and implement corrective actions to improve productivity, quality, throughput, and customer satisfaction
• Drive lean manufacturing initiatives, Kaizen events, and continuous improvement activities
• Manage work orders, inventory, maintenance activities, calibration programs, and manufacturing resources
• Partner with Quality, Engineering, Supply Chain, Maintenance, and Operations teams to resolve manufacturing issues and support business growth
• Ensure compliance with company policies, safety standards, FDA Quality System Regulations, ISO 13485, ISO 9001, and ISO 14001 requirements
• Support hiring, onboarding, performance management, employee relations, scheduling, timecard approval, and workforce planning

Machining Operations Supervisor leading CNC production at medical technology company KARL STORZ

Supervisor, CNC Machine Shop

Machining Operations Supervisor leading CNC production at KARL STORZ, a medical technology company. Improving quality, delivery, safety, and operational efficiency on the manufacturing floor.

• Lead finance activities for the Patriot Spares Program and support the Sustainment Business Manager
• Ensure financial excellence across program finance and business-related activities
• Manage cost and schedule execution and reporting
• Prepare quarterly Estimates at Complete (EACs)
• Support financial planning and analysis (FP&A), including monthly forecast development and presentation
• Prepare and brief finance charts for Program Management Reviews, monthly operating reviews, financial overviews, and other reporting activities
• Support proposal development and program startup and contract closeout activities
• Manage cash, staffing, investments, audits, and contract execution
• Develop and grow one direct report
• Work with Global Patriot leadership, Sustainment Program Teams, and functional support leads on financial, contractual, execution, and resource decisions

Finance Lead managing Patriot Spares program cost controls for aerospace and defense company RTX

Senior Supervisor, Program Cost Controls – M3

Finance Lead managing Patriot Spares program cost controls for RTX, an aerospace and defense company. Preparing EACs, forecasts, reporting, proposals, and contract closeout activities.

• Responsible for the day-to-day operation of the OR Scheduling staff
• Manages and coordinates on-line scheduling of operative procedures
• Assures appropriate allocation of personnel
• Develops quality measures for performance
• Assures data accuracy for efficient scheduling
• Communicates with OR sites regarding missing or inaccurate operative records
• Collaborates with hospital personnel to design, implement, and evaluate scheduling technology
• Works with programmer to help develop and test new systems and reports
• Assumes accountability for the development and distribution of surgical schedules for three OR sites
• Coordinates with nursing resource and anesthesia floor manager regarding scheduling problems

Surgical Scheduling Supervisor managing OR scheduling operations

Surgical Scheduling Supervisor, Obstetrics and Gynecology

Surgical Scheduling Supervisor overseeing operative scheduling at Beth Israel Deaconess Medical Center. Ensuring efficient scheduling, staff allocation, and communication within OR departments.

• Oversee and manage a team of PSC Phlebotomists and PSC Float Phlebotomists
• Perform specimen collections and provide exceptional customer service
• Ensure adequate staffing and efficient workflow for outpatient collection stations
• Drive quality improvement initiatives and maintain relationships with clients
• Training and ensuring competency for new employees and other staff
• Handle payroll input and employee performance evaluations
• Prepare budgets and maintain compliance with accrediting agencies

Phlebotomy Supervisor overseeing patient service centers in Greater Milton region

Phlebotomy Supervisor

Phlebotomy Supervisor overseeing daily operations and staffing of patient service centers in Greater Milton. Responsible for training staff and quality improvement initiatives.

• Supervision and coordination of patient care for the nursing units
• Problem solving and providing adequate staffing
• Monitoring work performance and providing appropriate feedback to employees regarding work performance and behavior
• Interpreting, implementing and enforcing hospital policy
• Assumes responsibility for nursing administrative decisions in the absence of the Chief Nursing Officer, if applicable
• Performs other related duties as assigned or requested

Nursing Supervisor overseeing patient care coordination at PAM Health

Nursing Supervisor, RN

Nursing Supervisor overseeing patient care coordination and staffing at PAM Health. Responsible for implementing hospital policy while ensuring high standards of patient care.

• Supervise a team of Call Takers, ensuring each member receives regular performance appraisals, is adhering to policies, protocols, quality standards, and best practices, and participates in ongoing training and professional development.
• Conduct call monitoring on each shift for quality assurance and performance improvement.
• Ensure safety assessment questions are asked on all interactions and imminent risk assessments are conducted as indicated.
• Provide support and guidance to Lifeline staff, including assistance responding to moderate and high-risk calls, connecting callers to additional resources including emergency services as needed, de-escalating crisis situations, and debriefing with staff after difficult calls.
• Assure smooth operations of the Lifeline during each shift, including proper functioning of technology, staffing, and call flow.
• Conduct call monitoring to ensure Call Takers are providing quality support, compassionate care, maintaining safety standards, and adhering to policies and procedures.
• Provide immediate feedback to Call Takers on performance, documenting concerns and strategizing with Lifeline Management Team to improve quality.
• Conduct follow up calls as needed to individuals who have called the Lifeline to check for safety and provide additional support and resources.
• Assist Lifeline staff in answering incoming calls as needed, providing emotional support, information and referrals to callers who may be in emotional crisis and contemplating self-harm or suicide.
• Communicate frequently with other Lifeline staff (Lifeline Management Team) regarding operations, call taker performance, and overall quality.
• Assist in training new Lifeline staff by providing mentoring and coaching.
• Participate in weekly to monthly team meetings to discuss shared experiences as call takers, debrief on calls, receive professional development, and participate in a learning community.
• Adhere to all Family Services policies, procedures, best practices, and those in accordance with our accreditation through the International Council for Helplines, National Suicide Prevention Lifeline, and the Department of Public Health.
• Other responsibilities as assigned.

Lifeline Supervisor managing operations for the Suicide & Crisis Lifeline.

Lifeline Supervisor

Lifeline Supervisor overseeing team operations and quality for the Suicide & Crisis Lifeline. Providing guidance, conducting training, and ensuring effective responses in crisis situations.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned.

Territory Supervisor managing field service staff for Johnson & Johnson Vision

Territory Supervisor, Northeast

Territory Supervisor overseeing field service operations across multiple states for Johnson & Johnson Vision. Ensuring compliance, scheduling activities, and managing team performance for effective customer service delivery.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers' technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned

Territory Supervisor supervising field service staff for Johnson & Johnson Vision

Territory Supervisor supervising field service staff for Johnson & Johnson Vision across multiple states. Ensuring compliance with company policies and meeting customer technical needs.

• Oversee intraday management of scheduling procedures, analysis of real time workload requirements and call routing to manage performance to service level requirements
• Facilitate development of WFM team and exposure to industry improvements, skills, and standards
• Collaborate with department schedulers and department managers to ensure accurate staffing levels and to formulate efficiency strategies
• Devise scheduling enhancements and create new business models
• Discover new best practices to best utilize staffing while following current labor agreements and regulations
• Balance specialists’ workloads between weekly scheduling and daily operations
• Ensure the Workforce Management team’s completion of daily schedule operations, such as leave requests and call outs
• Assesses organizational staffing and identifies requirements and solutions to meet workforce objectives
• Lead staffing review meetings with management and intraday analysts detailing previous and current week’s performance and forecasted performance while also identifying risks
• Other duties as assigned

Workforce Management Supervisor managing scheduling and performance at Lumicera

Supervisor, Workforce Management

Workforce Management Supervisor at Lumicera overseeing scheduling and performance management. Collaborating with teams to achieve business service level objectives and optimize workforce efficiency.

• The WX QC Supervisor is responsible for compliance, safety and management of 10-20 trucks and the day-to-day operations in the field, ensuring adherence to safety protocols and a great customer experience.
• Manage Mass Save work and ensure adequate coverage and timely completion of projects.
• Supervise the activities of 10-20 Crew Leads, ensuring optimal productivity and adherence to Mass Save and company best practice for safety and quality.
• Conduct regular evaluations, provide feedback to management, and ensure crews receive proper training.
• Monitor work quality and ensure compliance with industry standards and regulatory requirements.
• Conduct virtual site inspections to assess workmanship, identify areas for improvement, and implement corrective actions as necessary.
• Ensure adherence to safety protocols and promote a culture of safety among field crew.
• Complete safety and compliance checks on trucks and equipment weekly.
• Run safety, compliance, and quality meetings with the team.
• Update Customer Relationship Management (CRM) software reports, cases, inputs, and truck inspections.
• Achieve weekly revenue, NPS, documentation, and quality targets.
• Complete daily closeout inspections.
• Complete truck inspections weekly.
• Receive material orders for financial compliance
• Perform additional tasks as required.

Quality Control (QC) Supervisor managing safety and compliance for weatherization projects at Homeworks Energy

Wx QC Supervisor

Quality Control (QC) Supervisor responsible for managing safety and compliance for weatherization operations. Overseeing crew activities and ensuring adherence to industry standards and regulatory requirements.

• Coordinate the delivery of nursing care
• Provide leadership by collaborating with medical, ancillary, and support staff
• Maintain standards of nursing practice in the clinical setting
• Serve as a clinical and leadership resource and role model for the staff

Charge RN providing leadership and nursing care at long-term acute care hospital

House Supervisor, RN – Full-Time Days

Charge RN providing leadership and coordinating nursing care at PAM Health’s long-term acute care hospital. Requires collaboration with medical teams and maintaining nursing standards in clinical settings.

• Coordinate the delivery of nursing care as a Charge Registered Nurse (RN)
• Provide leadership by collaborating with medical, ancillary, and support staff
• Maintain standards of nursing practice in the clinical setting
• Serve as a clinical and leadership resource and role model for the staff

Charge Registered Nurse providing leadership and nursing care coordination

House Supervisor, RN – FT Nights

Charge Registered Nurse coordinating nursing care and providing leadership at PAM Health in Stoughton. Collaborating with staff and maintaining standards of practice in a hospital setting.

• Supervise the daily operations of multiple sites.
• Develop operating budgets and control expenses within those budgets.
• Develop safe, positive and achievement oriented working environment.
• Respond to the customer’s questions and concerns in a timely manner.
• Monitor ongoing work, identify problems, and find solutions.
• Implement production plans in accordance with approved schedule.
• Implement new policies and procedures to meet site goals.
• Reviewing the plans of correction and approving them when necessary.
• Interview and hire new employees.
• Trains employees in their job duties to ensure site’s smooth operation.
• Plans, assigns, and directs work to employees.
• Maintain employee attendance records and leave reports.
• Perform Uniform distribution for employees.
• Ensures each team members work in conformance with SBM policies and procedures.
• Ensure operational excellence through training, coaching, disciplining, and encouragement of team members.
• Develop processes for locations and individual performance evaluation.
• Develop disciplinary and behavioral standards for the employees to maximize work efficiency.

Custodial Supervisor overseeing operations and employee training at multiple sites

Custodial Supervisor

Custodial Supervisor responsible for site operations and employee management across multiple locations. Overseeing budgets, training, and ensuring operational excellence for soft services facilities management.

• Lead daily outbound shipping operations, ensuring accurate, compliant, and on-time delivery performance while meeting customer service commitments.
• Supervise, coach, and develop logistics associates through active floor leadership, performance management, and training.
• Manage shipping schedules, carrier coordination, labor allocation, and workflow prioritization to meet operational demands and customer cut-off times.
• Ensure compliance with FDA regulations, ISO 13485 standards, GMP/GDP requirements, and internal Quality Management System processes.
• Oversee product inspection, packaging, labeling, documentation, and lot/serial traceability to support quality and patient safety.
• Utilize SAP/ERP, TMS, and WMS systems to manage shipping transactions, inventory accuracy, reporting, and operational performance.
• Drive Lean and continuous improvement initiatives that improve throughput, accuracy, compliance, productivity, and cost efficiency.
• Partner cross-functionally with Quality, Inventory Control, Customer Service, and Warehouse Operations teams to resolve issues and improve processes.

Shipping Supervisor leading outbound operations at KARL STORZ's distribution center

Shipping Supervisor

Shipping Supervisor leading outbound operations in a regulated medical device distribution center at KARL STORZ. Overseeing shipping activities, compliance, and team performance to ensure timely delivery of medical devices.

• Own the quality standard, develop and maintain photo quality frameworks, style guides, and acceptance criteria.
• Manage our freelance network and set quality/consistency standards.
• Manage and develop a team of Photo Curation Specialists.
• Evolve operations with a focus on automation and quality assurance.
• Own photo metrics tracking and prioritize based on data.
• Identify process gaps and redesign inefficiencies in photo flow.
• Communicate the value of strong photo coverage to partners and collaborators.
• Represent the discipline cross-functionally in various conversations.

Supervisor leading product photography team for ezCater's food tech platform

Supervisor, Product Photography

Supervisor leading product photography team to ensure quality imagery at ezCater, the top food tech platform. Directing freelancers and managing photo curation initiatives for restaurant partners.

• Supervise the clinical operations of all nursing floors in the absence of the Nurse Manager and/or Director of Nursing.
• Assume administrative responsibilities for the Center in the absence of executive administrative personnel.
• Communicate with patients, families, and other health professionals in a manner that conveys respect, caring, and sensitivity.
• Make clinical rounds to ensure that nursing care is provided appropriately.
• Support nurses in expediting medical intervention in situations involving a change in a patient’s status.
• Ensure that safety and security measures are in place to provide a safe and comfortable environment for patients, visitors, and staff.
• Assess and intervene as necessary in crisis situations, and in immediate clinical and management circumstances.
• Assume responsibility for intervention in family matters requiring immediate attention, and refer appropriately to Nurse Manager/DON and/or Social Service Department for long-term management and follow-up.
• Monitor compliance with established nursing standards, policies, and procedures on all nursing floors.
• Adjust staffing and time scheduling for shifts to meet immediate needs and resolve problems.
• Communicate concerns and issues to Nurse Manager/DON.
• Collaborate with Nurse Managers/DONs in writing annual reviews and implement corrective actions needed.
• Serve as a resource and advisor to staff in areas of counseling and development of personnel.
• Communicate with Nursing Operations Manager and appropriate Nurse Manager/DON on staffing, scheduling, clinical and administrative issues.
• Collaborate with Nurse Manager/DON to assure that all nursing personnel adhere to established standards of practice, policies, and procedures throughout the shifts.
• Establish and maintain collaborative relationships with support staff throughout the facility.
• Monitor appropriate use of supplies and equipment to ensure compliance with budgetary allocations.
• Conduct education programs in collaboration with Professional Development Department.
• Participate in Nursing advisory committees and meetings.
• Prepare and maintain required records and reports.
• Participate in and support Quality Improvement program and initiatives.
• Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
• Adhere to established departmental policies, procedures and objectives.
• Perform other related duties as required or directed.

Nursing Supervisor supervising clinical operations for nursing floors

Nursing Supervisor

Nursing Supervisor supervising clinical operations for nursing floors at Hebrew SeniorLife. Ensuring compliance with nursing standards and supporting quality improvement initiatives.

• Oversee daily operations of the service center team
• Schedule shifts and manage attendance
• Provide training and development for team members
• Track and analyze key performance indicators (KPIs)
• Conduct regular performance reviews of team members and provide feedback
• Ensure high levels of customer satisfaction
• Handle escalated customer issues and complaints
• Prepare and present reports on team performance and customer feedback
• Facilitate effective communication within the team and with other departments
• Monitor and evaluate calls for quality assurance purposes

Supervisor of Member Services at Point32Health overseeing service center operations

Supervisor, Member Services

Supervisor of Member Services overseeing service center operations for Point32Health. Responsible for team management, performance monitoring, and ensuring customer satisfaction in healthcare services.

• Manage the productivity and quality of a team of Mobile Inspectors
• Ensure inspector adherence to established inspection processes
• Monitor inspection quality through digital and in-person inspection audits
• Provide coaching and corrective actions / discipline as necessary
• Build and maintain a strong working relationship with internal and external partners
• Coordinate with the MMI Manager and boundary partners
• Provide quality service and interact with automotive dealers and commercial clients to resolve issues and concerns
• Recruit, hire, onboard, and provide ongoing support to employees
• Conduct vehicle inspections and floorplan audits as needed
• Review team performance against KPIs and LDM metrics; implement tactical plans
• Enforce all company policies and procedures related to employee and customer conduct

Supervisor managing Mobile Inspectors for Cox Automotive in Boston.

Supervisor, Mobile Inspections

Supervisor managing Mobile Inspectors for Cox Automotive in Boston, ensuring inspection quality and team performance while leading operational efficiency.

Supervisor jobs in Massachusetts

See all jobs on JobTailor

Copy Supervisor

Nursing Supervisor – RN

Supervisor, CNC Machine Shop

Senior Supervisor, Program Cost Controls – M3

Surgical Scheduling Supervisor, Obstetrics and Gynecology

Phlebotomy Supervisor

Nursing Supervisor, RN

Lifeline Supervisor

Territory Supervisor, Northeast

Territory Supervisor, Northeast

Supervisor, Workforce Management

Wx QC Supervisor

House Supervisor, RN – Full-Time Days

House Supervisor, RN – FT Nights

Custodial Supervisor

Shipping Supervisor

Supervisor, Product Photography

Nursing Supervisor

Supervisor, Member Services

Supervisor, Mobile Inspections