Phlebotomy Supervisor

Beth Israel Lahey Health

Phlebotomy Supervisor overseeing daily operations and staffing of patient service centers in Greater Milton. Responsible for training staff and quality improvement initiatives.

Posted 7/29/2026full-timeMilton • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $79,000 - $106,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in phlebotomy practices, team management, and quality improvement initiatives while ensuring compliance with accrediting agencies. Strong focus on training, customer service, and effective communication within a healthcare environment.

Highest-signal resume keywords

Phlebotomy CertificationTeam ManagementQuality Improvement InitiativesLaboratory Information SystemsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Specimen CollectionPhlebotomy TechniquesPayroll InputEmployee Performance EvaluationsBudget Preparation

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationAttention to DetailAbility to Work IndependentlyTeam Collaboration

Certifications & Qualifications

Phlebotomy Certification from ASCP

Industry Keywords

Outpatient Collection StationsAccrediting AgenciesLaboratory PSCIn-Office Phlebotomy

About the role

Key responsibilities & impact

Oversee and manage a team of PSC Phlebotomists and PSC Float Phlebotomists
Perform specimen collections and provide exceptional customer service
Ensure adequate staffing and efficient workflow for outpatient collection stations
Drive quality improvement initiatives and maintain relationships with clients
Training and ensuring competency for new employees and other staff
Handle payroll input and employee performance evaluations
Prepare budgets and maintain compliance with accrediting agencies

Requirements

What you’ll need

High School diploma or GED
Phlebotomy certification from ASCP or another accredited agency
Three years of work experience as a phlebotomist
Strong verbal and written communication skills
Strong attention to detail
Ability to work independently and in a team environment
Experience using laboratory and/or hospital information systems
Two or more years of experience working in a lab PSC or in-office phlebotomy site preferred
One or more years of as a Phlebotomy Supervisor or Lead Phlebotomist preferred

Benefits

Comp & perks

Comprehensive compensation and benefits
Health insurance
Vaccination against influenza as a condition of employment