Solutions Engineer

• Manage a portfolio of strategic customers, driving deep product adoption, solving complex finance workflow challenges and increasing long term value creation.
• Support customers in optimising how they manage cash, treasury, payments and financial visibility processes using Agicap.
• Understand customer finance ecosystems across ERP, banking, payments and treasury layers and translate business needs into scalable data and workflow structures.
• Drive measurable customer outcomes including activation depth, ROI and gross retention.
• Identify finance optimisation and transformation use cases and quantify business impact.
• Act as the voice of the customer across Product, Customer Success, Marketing and Commercial teams.
• Deep dive into treasury, payments and finance workflows to improve how customers operate their finance tech stack.
• Support customers in moving from manual or fragmented finance processes to automated, scalable finance operations.
• Build strong product expertise and support internal knowledge sharing across teams.
• Work closely with Commercial teams to identify strategic growth opportunities.

Associate Customer Solutions Consultant – Key Accounts

• Acting as senior technical lead on CF1 and wider Cloudflare projects, from design through build, migration and hand-over
• Configuring and deploying Cloudflare One: Zero Trust (Access, Gateway, WARP, DEX), Magic WAN and core platform services
• Owning design and build of Cloudflare Application Security: WAF (Web Application Firewall), Bot Management, DDoS mitigation, Rate Limiting and API Security
• Leading customer onboarding, ensuring full adoption of contracted products
• Producing Low-Level Designs, build documents and as-built hand-over packs
• Acting as technical escalation point for complex support cases, including customers under active attack
• Mentoring engineers and supporting certification paths
• Extending our practice into the developer and AI platform (Workers, Workers AI, R2, D1, Pages)
• Supporting pre-sales where deep Cloudflare expertise is needed

• The Senior Solutions Engineer holds overall responsibility for the day-to-day provision, management, and support of local air gapped IT infrastructure.
• Ensure all staff have adequate IT provisioning to meet operational needs.
• Build a brand new platform from the ground up, supporting this system once it's in place.
• Run daily routine procedures, resolving complex functional and technical issues.
• Assist in the development of current processes to improve standards and reduce costs.
• Report to and collaborate closely with the IT Service Delivery Manager.
• Align site priorities with the implementation of the global IT strategy, while advising on local security, compliance, regulatory requirements, and identified local challenges.
• Manage and optimise VDI services, ensuring high performance, robust security, and an excellent user experience.
• Lead the transition of VDI platforms to next-generation technologies, overseeing smooth migrations and ensuring seamless upgrades.
• Work closely with Architecture, Service Delivery teams, and third-party vendors to integrate new technologies and drive continuous service improvements across the VDI estate.
• Ensure that the VDI environment adheres to relevant security standards, data protection regulations, and best practices.
• Oversee incident management and change workflows, utilising service platforms to ensure the efficient resolution of issues and smooth operational transitions.
• Monitor, maintain, and upgrade core infrastructure including servers, networks, and systems, in alignment with compliance and certification requirements (e.g., NIST, ISO27001, Cyber Essentials Plus).
• Deliver strategic projects designed to improve IT services and systems efficiency.
• Ensure robust IT security posture, data protection compliance, and regulatory adherence.

Senior IT Solutions Engineer – Multi Office Based

• Manage and Optimise VDI Services: Take ownership of the day-to-day operations of the on-premises VDI environment.
• Migration & Enhancement Projects: Lead the transition of VDI platforms to next-generation technologies.
• Collaboration & Vendor Management: Work closely with Architecture, Service Delivery teams, and third-party vendors.
• Compliance & Security: Ensure that the VDI environment adheres to relevant security standards.
• Incident & Change Management: Oversee incident management and change workflows.
• Monitor, maintain, and upgrade core infrastructure including servers, networks, and systems.
• Deliver strategic projects designed to improve IT services and systems efficiency.
• Ensure Backup, Disaster Recovery (DR), and Business Continuity (BC) plans are current.
• Keep abreast of technological advancements, advising on required new technological solutions.

Senior Solutions Engineer – Multi Office Based

• Define, maintain and steer the strategic direction for the solution and customer’s continuous development, aligned with DSV’s digitalization roadmap and customer’s objectives.
• Lead, prioritize, and execute strategic and operational initiatives in close collaboration with both external and internal, global and local stakeholders.
• Establish and maintain global and local KPIs to measure and drive digital data quality and operational excellence performance.
• Serve as the primary liaison between customer, local, regional & global product teams, OPEX and DP&S departments to gather input and align on supply chain- and solution-related initiatives.
• Collaborate closely with both the Solution Design & implementation and DP&S team to share product feedback and drive usability enhancements.
• Communicate requirements, changes & initiatives effectively across all organizational levels to ensure clarity and alignment.
• Act as a subject matter expert for order and freight management solutions within the organization and towards the assigned customer portfolio, providing guidance and support to key stakeholders.
• Monitor solution metrics to identify trends and opportunities for increased supply chain or operational efficiency.
• Regularly review KPIs and adapt reporting to reflect supply chain exceptions, focus areas or improvement potential.
• Develop and maintain monthly reports to support strategic decision-making.
• Create and maintain clear, comprehensive documentation for KPIs and metrics, including SOPs, process flows, and reporting tools.
• Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.

Customer Solutions Manager

• You'll design and deliver network projects for customers across the UK
• LAN/WAN refreshes, SD-WAN rollouts, firewall and wireless deployments
• Working across vendors like Meraki, Aruba, Cisco, SonicWall and Ubiquiti
• Be the escalation point for tricky network issues
• Scope solutions on customer calls and mentor other engineers
• Get involved in cloud migrations, server and virtualisation support, and security implementations

IT Solutions Engineer, Networking

• Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Delivering product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Driving product conversations based on need and problems with customers
• Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

• Be involved in anywhere between 2-5 Microsoft implementation or optimisation projects simultaneously across industry verticals and business process areas as an SME;
• Being overall responsible for Microsoft D365 implementation from a technical, functional, and/or organisational change management standpoint;
• Participating in business process mapping, including process analysis and design, gap analysis, functional system design and specifications, system configuration, and the development of system tests, procedures, and documentation.
• Analysing business/technical requirements and objectives, performing fit/gap analysis, and providing recommendations.
• Reporting to a partner or director, you will deliver Microsoft-related work to a varied portfolio of organisations in the UK across different targeted industries.
• Pushing the boundaries of what is possible, creating and leading new ideas and concepts through to fruition.
• Building and maintaining deep and long-lasting relationships with client personnel.
• Leading business development activity, including writing client proposals, facilitating our show home or model office, preparing and delivering client pitches with support from the team. Developing the careers of the teams working with and reporting to you and raising the profile of the team externally by expanding the network, including with external bodies.

D365 F&O Solution Architect – Manager

• Engage with businesses to understand print and document needs
• Recommend tailored printing and managed service solutions
• Develop long-term client partnerships
• Secure equipment and service agreements
• Manage accounts to ensure contract longevity
• Keep up to date with evolving print technologies

Managed Print Solutions Consultant

• Promote office print equipment and managed services to businesses
• Prospect new clients and present printing and document solutions
• Close hardware and service deals and build long-term client relationships

Print & Office Solutions Sales Consultant

• Partner with enterprise customers to understand their business challenges, workflows, and AI transformation goals.
• Conduct discovery workshops, technical assessments, and solution design sessions to identify high-impact AI opportunities.
• Advise customers on AI strategy, implementation roadmaps, and best practices for enterprise AI adoption.
• Translate complex business requirements into scalable AI solutions aligned with customer objectives.
• Design end-to-end AI solution architectures using Aion's enterprise AI platform.
• Create scalable, secure, and production-ready architectures for AI applications, intelligent agents, automation workflows, and enterprise integrations.
• Define technical solution blueprints covering infrastructure, data flows, APIs, security, and deployment strategies.
• Collaborate closely with engineering teams to ensure successful implementation of customer solutions.
• Lead technical solution delivery from proof of concept through production deployment.
• Work alongside customers during implementation, ensuring successful integration with existing enterprise systems.
• Support solution validation, performance optimization, testing, and production readiness.
• Resolve technical challenges and recommend architecture improvements throughout project execution.
• Partner with Product, Engineering, AI, Customer Success, and Sales teams to continuously improve Aion's platform and customer experience.
• Provide customer feedback that influences product roadmap and platform capabilities.
• Support technical demonstrations, solution workshops, RFP responses, and executive presentations.
• Develop reusable architecture patterns, reference implementations, and best practices for enterprise AI deployments.
• Stay current with advancements in AI, Large Language Models, agentic AI, cloud infrastructure, and enterprise software.
• Represent Aion at customer meetings, industry events, and technical workshops.
• Contribute to solution playbooks, architecture documentation, and technical enablement materials.
• Help establish Aion as a trusted advisor in enterprise AI transformation.

AI Consultant – Solution Architect

• Lead customer discovery sessions, workshops and process reviews to understand current ways of working, business outcomes, technical constraints, data requirements, integrations and operational risks.
• Design end-to-end workflows and solution configurations that align Polaris products with the customer’s operational processes.
• Support CSMs, Account Managers and Professional Services colleagues during onboarding, change requests and expansion opportunities by assessing feasibility, identifying dependencies and risks.
• Build and validate complex configurations, workflows, automation and data mappings within Polaris applications.
• Define configuration acceptance criteria and support internal testing, customer UAT, issue remediation, deployment readiness and go-live.
• Deliver customer workshops, administrator training and technical knowledge transfer.
• Create and maintain accurate solution designs, configuration records, workflow diagrams, decision logs, technical assumptions, deployment notes and handover documentation.
• Capture lessons from implementations, recurring customer needs and product constraints. Recommend improvements to delivery methods and product capability.
• Lead the technical delivery of customer software upgrades by assessing upgrade readiness, planning the implementation approach and managing configuration changes.

Solutions Architect – Professional Services

• Design high-level, secure IT and cyber solutions tailored to customer needs
• Join sales meetings to qualify opportunities and shape technical proposals
• Work with stakeholders across all levels to lead solution design
• Collaborate with internal teams to build and present multi-technology solutions
• Ensure compliance with internal processes, security, and governance
• Stay on top of emerging cybersecurity threats, tools, and frameworks

Presales Solution Architect – Cyber Security

• Analyse customer processes and design optimised workflows within the product to align with business goals.
• Conduct thorough internal User Acceptance Testing using a structured testing‑criteria matrix to validate the accuracy of all processes within a web application.
• Build and implement complex configurations, automation, and data flows within the platform.
• Collaborate with Project and Implementation Managers during onboarding and expansions to assess technical requirements and define implementation plans.
• Create and maintain detailed configuration and workflow documentation for both internal and customer use.
• Provide training and knowledge transfer to customers and internal teams on solution design and best practices.
• Gather feedback from customer implementations to inform product enhancements and internal processes.
• Assist with any third-party software integration, i.e. cameras used per program, printing operation and hardware, local network and folder sharing etc
• Upkeep certification and adhere to all Information Security Policies

Solutions Architect

• Lead the architecture and technical design of secure, scalable, cloud-native solutions across multiple programmes.
• Work alongside government operational client teams to understand complex business challenges and translate them into practical, user-centred technical solutions.
• Support Agile delivery teams by providing architectural leadership, promoting engineering best practices, and helping teams adopt emerging technologies where appropriate.
• Own the resolution of complex, high-risk technical challenges, balancing delivery, security, operational resilience, and long-term maintainability.
• Collaborate with technical and business stakeholders to shape solution options, present recommendations, and influence architectural decisions at senior levels.
• Mentor and support other architects and engineers, fostering a culture of collaboration, continuous learning, and technical excellence.
• Work across multiple customer engagements, ensuring consistency of architectural standards while adapting solutions to individual client needs.
• Champion modern engineering practices, including cloud-native development, automation, DevSecOps, and continuous improvement.
• Build trusted relationships across Zaizi and our customers, proactively identifying opportunities to improve digital services and deliver greater value.

Solution Architect – SFIA 5

• Act as the technical AI/ML lead in customer engagements, clearly communicating Mind Foundry’s technology and its application to real-world complex operational challenges
• Work directly with customers to identify and understand their pain points and priorities, collaboratively scoping opportunities with them face to face
• Define technical solutions that align customer needs with Mind Foundry's products, capabilities, and roadmap
• Partner with Product, Technical Services, and Mission Systems teams to develop compelling technical solutions that support new business, renewals, and customer success.
• Contribute to bids, proposals, business cases, and technical marketing material, articulating the value of our technology to technical and non-technical audiences.
• Work closely with the Mission Systems team to prioritise opportunities that have technical and commercial value to us and the customer
• Develop and maintain a deep understanding of customer problem domains and operational challenges from a scientific and product point of view, allowing identification of innovative ways to deliver value.
• Build and maintain strong relationships with technical stakeholders across customer and partner organisations
• Collaborate with internal product, delivery and strategy teams to ensure our internal work and investment will deliver value to customers
• Explore and prototype new approaches that showcase the potential of Mind Foundry's technology and inspire customers, partners, and colleagues.

• Designing, developing and supporting solutions across our Microsoft ecosystem.
• Transforming requirements into innovative technical solutions that improve efficiency, connectivity and user experience.
• Developing, configuring and deploying solutions across Microsoft 365, including SharePoint, Teams, Power Apps and Power Automate.
• Designing and maintaining integrations between Microsoft 365 and third-party platforms using REST APIs, Microsoft Graph API and custom connectors.
• Building and managing custom connectors to enable seamless data flow across business systems.
• Collaborating with business stakeholders to understand requirements and deliver scalable, fit-for-purpose solutions.
• Creating automated workflows that streamline processes and drive operational efficiency.
• Supporting, optimising and troubleshooting existing integrations to ensure performance, reliability and security.
• Producing clear technical documentation, user guidance and best practice standards.

Platform Solutions Developer

• Embed with strategic customers as the hands-on technical owner from evaluation through production deployment
• Lead network architecture discussions with customers and partners
• Design, build, and deploy Alkira-based solutions in customer environments using best practices
• Develop automation, integrations, and tooling (Terraform, APIs, scripting) to accelerate customer deployments
• Collaborate directly with customer networking, cloud, and platform teams
• Conduct technical workshops, trainings, and whiteboard sessions for customers and partners
• Create design and architecture best practices, reference architectures, and deployment guidelines
• Provide deep technical support and troubleshooting for customers, escalating and driving resolution with Engineering
• Own customer success on key accounts from adoption and expansion perspective
• Work with Alkira Product Management and Engineering to provide feedback on upcoming features from the customer's lens
• Track and drive key customer features/asks with Product Management through to implementation

Solutions Architect – EMEA

• Serve as the primary technical expert between NVIDIA and our ecosystem
• Partner externally with developers, researchers, technology specialists, IT professionals and executives to facilitate the integration of NVIDIA technology
• Partner internally with engineering, product and research

Solutions Architect, GenAI

• Achieve and over-achieve sales targets within your assigned territory
• Create and present CAD visuals (full training provided)
• Market management and fulfillment of sales pipeline/productivity measures in line with the Company sales code
• Identify consumer leads and sales through B2B2C opportunities and consumer networks
• Keep up-to-date as a product and solutions expert
• Ensure a premium customer experience, attending all relevant installations
• Collaborate with different business functions to deliver Total Wellness Solutions
• Collaborate with finance for proactive customer credit collection
• CRM and quotation tool management, with clean and up-to-date market data
• Execute weekly pipeline management reviews to maximize conversion rate (refuse to lose) and provide reliable forecasts
• Research and feed back on market/segment/territory trends

Solutions Engineer jobs in United Kingdom

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Associate Customer Solutions Consultant – Key Accounts

Solutions Engineer

Senior IT Solutions Engineer – Multi Office Based

Senior Solutions Engineer – Multi Office Based

Customer Solutions Manager

IT Solutions Engineer, Networking

Solutions Engineer

D365 F&O Solution Architect – Manager

Managed Print Solutions Consultant

Print & Office Solutions Sales Consultant

AI Consultant – Solution Architect

Solutions Architect – Professional Services

Presales Solution Architect – Cyber Security

Solutions Architect

Solution Architect – SFIA 5

Solutions Architect

Platform Solutions Developer

Solutions Architect – EMEA

Solutions Architect, GenAI

Solutions Key Account Manager – Health, Corporate & Performance