Solutions Engineer

Grafana Labs

Solutions Engineer supporting the customer journey and technical presentations at Grafana Labs. Responsible for articulating value propositions and managing technical engagements with clients.

Posted 7/22/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £99,000 - £124,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive technical pre-sales experience with a strong ability to articulate value propositions and technical advantages to customers. Excels in communication, collaboration, and problem-solving to drive product conversations and enhance customer engagement.

Highest-signal resume keywords

Technical Pre-Sales ExperienceProduct PresentationsWritten And Oral Communication SkillsCustomer EngagementCreative Problem Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CollaborationLeadershipJudgment

Industry Keywords

GrafanaValue PropositionTechnical EngagementCompetitive KnowledgeDocumentationKnowledge Base ArticlesEnablement Material

Tech Stack

Tools & technologies

Grafana

About the role

Key responsibilities & impact

Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Requirements

What you’ll need

5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers
Ability to articulate our value proposition and the technical advantages of our products
Love solving technical challenges and thrive on bringing creative solutions to our customers
Technical mindset and a desire to grow technically
Must be located in the UK

Benefits

Comp & perks

100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key - 30 days annual leave