Solutions Architect – EMEA

Captions

Solutions Architect for Alkira, focusing on cloud networking solutions and customer success through hands-on technical ownership and collaboration. Engaging with strategic customers to design and deploy innovative network solutions.

Posted 7/20/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cloud and networking fundamentals, with hands-on experience in architecting and deploying cloud solutions across multiple platforms. Proven ability to lead customer engagements, drive technical discussions, and ensure customer success through effective communication and relationship management.

Highest-signal resume keywords

Cloud Solution ArchitectureNetworking FundamentalsInfrastructure-As-CodeCustomer-Facing Technical RoleTechnical Support and Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud Solutions DeploymentNetwork DesignRouting TechnologiesNetwork SecurityTerraformAnsiblePythonREST APIsHybrid Cloud InfrastructurePublic Cloud Infrastructure

Soft Skills

Excellent Communication SkillsCustomer Relationship ManagementPassion for Customer Outcomes

Tools & Technologies

AlkiraAutomation ToolsIntegration Tools

Certifications & Qualifications

Relevant Technical Certifications

Industry Keywords

Customer SuccessTechnical WorkshopsDeployment GuidelinesReference ArchitecturesLarge-Scale Network Design

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudGoogle Cloud PlatformPythonTerraform

About the role

Key responsibilities & impact

Embed with strategic customers as the hands-on technical owner from evaluation through production deployment
Lead network architecture discussions with customers and partners
Design, build, and deploy Alkira-based solutions in customer environments using best practices
Develop automation, integrations, and tooling (Terraform, APIs, scripting) to accelerate customer deployments
Collaborate directly with customer networking, cloud, and platform teams
Conduct technical workshops, trainings, and whiteboard sessions for customers and partners
Create design and architecture best practices, reference architectures, and deployment guidelines
Provide deep technical support and troubleshooting for customers, escalating and driving resolution with Engineering
Own customer success on key accounts from adoption and expansion perspective
Work with Alkira Product Management and Engineering to provide feedback on upcoming features from the customer's lens
Track and drive key customer features/asks with Product Management through to implementation

Requirements

What you’ll need

Strong cloud and networking fundamentals
3+ years in a customer-facing technical role (consulting, solutions architecture, sales engineering, or professional services)
1+ years of hands-on experience architecting and deploying cloud solutions (AWS, Azure, GCP, and/or OCI)
Hands-on experience designing and building hybrid and public cloud infrastructure
Strong networking background in routing technologies and network security
Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, Python, REST APIs)
Experience in large-scale network design/deployment is a plus
Strong passion for customer outcomes and creating long-lasting professional relationships
Flexibility to travel to customer sites
Relevant technical certifications are a plus
Excellent written and verbal communication skills
BA/BS/MS degree is a plus.

Benefits

Comp & perks

Health insurance
Flexible working hours
Professional development opportunities