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Senior Solutions Engineer – Multi Office Based
Ultra Intelligence & CommunicationsSenior Solutions Engineer responsible for the on-premises VDI environment for Ultra I&C. Collaborating with global teams to optimize IT services and maintain security compliance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing VDI services, ensuring compliance with security standards, and leading migration projects to next-generation technologies. Proficient in infrastructure management, including virtualization, storage, and networking, with a strong focus on incident and change management.
Highest-signal resume keywords
VDI Technologies & User Profile ManagementHyperconverged InfrastructureScripting & AutomationITIL & Service ManagementInfrastructure Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
VDI TechnologiesHyperconverged InfrastructureWindows 11 Desktop Image DevelopmentUbuntu Desktop Image DevelopmentPowerShell ScriptingIncident ManagementChange ManagementNetworkingStorage ManagementSecurity Compliance
Soft Skills
Conflict ResolutionSelf-StarterProblem Solver
Tools & Technologies
Omnissa HorizonNutanix HCIDell Thin ClientWyse Management ServerWindows 10/11Windows Server 2016-2022
Industry Keywords
IT InfrastructureSolutions EngineeringDisaster RecoveryBusiness ContinuityGlobal Enterprise Environment
About the role
Key responsibilities & impact- Manage and Optimise VDI Services: Take ownership of the day-to-day operations of the on-premises VDI environment.
- Migration & Enhancement Projects: Lead the transition of VDI platforms to next-generation technologies.
- Collaboration & Vendor Management: Work closely with Architecture, Service Delivery teams, and third-party vendors.
- Compliance & Security: Ensure that the VDI environment adheres to relevant security standards.
- Incident & Change Management: Oversee incident management and change workflows.
- Monitor, maintain, and upgrade core infrastructure including servers, networks, and systems.
- Deliver strategic projects designed to improve IT services and systems efficiency.
- Ensure Backup, Disaster Recovery (DR), and Business Continuity (BC) plans are current.
- Keep abreast of technological advancements, advising on required new technological solutions.
Requirements
What you’ll need- Bachelor’s degree in information technology, Information Systems, Business, or equivalent professional experience.
- Minimum of 5 years of relevant experience in IT infrastructure or solutions engineering roles.
- Ability to obtain/maintain the required level of security clearance.
- Strong ability to manage conflict resolution within the direct team, cross-functionally, and with external vendors.
- Proven experience working effectively in a global enterprise environment.
- Self-Starter: Able to independently research solutions, take ownership of projects, and meet deadlines while managing multiple priorities efficiently.
- Problem Solver: Proactive in identifying and addressing issues before they impact service delivery, with strong attention to detail and a results-oriented approach.
- VDI Technologies & User Profile Management: Expertise in Omnissa Horizon (or equivalent).
- Hyperconverged Infrastructure: Experience in maintaining and upgrading hyperconverged solutions, such as Nutanix HCI, is highly desirable.
- Dell Thin Client & Wyse Management Server: Experience managing Dell Thin Clients.
- Desktop Image Development & Application Provisioning: Expertise in developing and maintaining Windows 11 and Ubuntu desktop gold images.
- Infrastructure Management: Solid background in virtualisation, storage, networking, and security.
- Scripting & Automation: Proficiency in PowerShell or other automation tools.
- ITIL & Service Management: Familiarity with ITIL processes.
- Client Operating Systems: Windows 10/11; Server Operating Systems: Windows Server 2016-2022.
Benefits
Comp & perks- Participation in an Annual Bonus Scheme
- Private Medical Cover
- 25 days’ holiday (plus Bank Holidays) with the option to buy an extra 5 days
- Pension Contribution
- 4 x Life Assurance Cover
- Flexible working hours with opportunity for a 1pm finish on a Friday
- Flexible benefits including cycle to work scheme, will writing and more
- Security Clearance Allowance – where relevant and subject to you holding the required security clearance