Senior IT Solutions Engineer – Multi Office Based

Ultra Intelligence & Communications

Senior Solutions Engineer responsible for IT infrastructure management and support for defense technology company. Collaborating on global IT strategy and building new platforms from the ground up.

Posted 7/23/2026full-timeMaidenhead • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing VDI solutions, ensuring compliance with security standards and regulatory requirements. Proven ability to lead infrastructure projects, enhance IT service delivery, and implement strategic improvements across complex environments.

Highest-signal resume keywords

VDI Solutions ManagementOmnissa Horizon ExpertiseHyperconverged Solutions MaintenancePowerShell ProficiencyITIL Process Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VDI SolutionsWindows 11 Gold Image DevelopmentUbuntu Desktop Gold Image DevelopmentVirtualizationNetworkingStorage ManagementConflict ResolutionIncident ManagementChange ManagementAutomation Tools

Soft Skills

Problem SolvingSelf-StarterAttention to DetailResults-OrientedCollaboration

Tools & Technologies

Nutanix HCIDell Thin ClientsWyse Management ServerOffice 365AzureWindows Server

Certifications & Qualifications

NIST ComplianceISO27001 CertificationCyber Essentials Plus

Industry Keywords

IT InfrastructureSolutions EngineeringGlobal Enterprise EnvironmentData Protection ComplianceSecurity Clearance

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

The Senior Solutions Engineer holds overall responsibility for the day-to-day provision, management, and support of local air gapped IT infrastructure.
Ensure all staff have adequate IT provisioning to meet operational needs.
Build a brand new platform from the ground up, supporting this system once it's in place.
Run daily routine procedures, resolving complex functional and technical issues.
Assist in the development of current processes to improve standards and reduce costs.
Report to and collaborate closely with the IT Service Delivery Manager.
Align site priorities with the implementation of the global IT strategy, while advising on local security, compliance, regulatory requirements, and identified local challenges.
Manage and optimise VDI services, ensuring high performance, robust security, and an excellent user experience.
Lead the transition of VDI platforms to next-generation technologies, overseeing smooth migrations and ensuring seamless upgrades.
Work closely with Architecture, Service Delivery teams, and third-party vendors to integrate new technologies and drive continuous service improvements across the VDI estate.
Ensure that the VDI environment adheres to relevant security standards, data protection regulations, and best practices.
Oversee incident management and change workflows, utilising service platforms to ensure the efficient resolution of issues and smooth operational transitions.
Monitor, maintain, and upgrade core infrastructure including servers, networks, and systems, in alignment with compliance and certification requirements (e.g., NIST, ISO27001, Cyber Essentials Plus).
Deliver strategic projects designed to improve IT services and systems efficiency.
Ensure robust IT security posture, data protection compliance, and regulatory adherence.

Requirements

What you’ll need

Bachelor’s degree in information technology, Information Systems, Business, or equivalent professional experience.
Minimum of 5 years of relevant experience in IT infrastructure or solutions engineering roles.
Ability to obtain/maintain the required level of security clearance.
Strong ability to manage conflict resolution within the direct team, cross-functionally, and with external vendors.
Proven experience working effectively in a global enterprise environment.
Self-Starter: Able to independently research solutions, take ownership of projects, and meet deadlines while managing multiple priorities efficiently.
Problem Solver: Proactive in identifying and addressing issues before they impact service delivery, with strong attention to detail and a results-oriented approach.
Expertise in Omnissa Horizon (or equivalent) with a proven track record in designing, deploying, and managing VDI solutions, including managing user profiles and ensuring seamless profile portability across virtual desktop environments.
Experience in maintaining and upgrading hyperconverged solutions, such as Nutanix HCI, is highly desirable.
Experience managing Dell Thin Clients, including configuration, deployment, and ongoing support, along with familiarity with the Wyse Management Server for efficient client management and firmware updates.
Expertise in developing and maintaining Windows 11 and Ubuntu desktop gold images, along with experience in application provisioning within a virtualised environment, ensuring users have consistent and timely access to the applications they need.
Solid background in virtualisation, storage, networking, and security, with particular expertise in managing multi-site or multi-region infrastructure environments.
Proficiency in PowerShell or other automation tools to streamline workflows, system monitoring, and reporting for improved operational efficiency.
Familiarity with ITIL processes, including managing incidents, working with third-party support teams, raising and managing change requests, and driving continuous service improvement.
Experience with Office 365, Azure, Windows Server environments.

Benefits

Comp & perks

Participation in an Annual Bonus Scheme
Private Medical Cover
25 days’ holiday (plus Bank Holidays) with the option to buy an extra 5 days
Pension Contribution
4 x Life Assurance Cover
Flexible working hours with opportunity for a 1pm finish on a Friday
Flexible benefits including cycle to work scheme, will writing and more
Security Clearance Allowance – where relevant and subject to you holding the required security clearance