Solutions Engineer

• Own end-to-end solution architecture across client-facing implementations and shared platform capabilities.
• Translate business, regulatory (HIPAA), and customer requirements into clear, actionable architecture designs.
• Create and maintain architecture artifacts including:
• - System and component diagrams
• - Data flows and integration patterns
• - API contracts
• - Architecture Decision Records (ADRs)
• Define and enforce non-functional requirements (scalability, performance, availability, security, operability, maintainability).
• Guide architectural evolution from modular systems toward well-bounded microservices where appropriate.
• Define and govern HTTP-based API standards (REST design, versioning, error handling, backward compatibility).
• Lead contract-first API development using OpenAPI / Swagger.
• Architect and govern Azure API Management (APIM):
• - Authentication & authorization
• - Rate limiting, caching, and monitoring
• Design secure and reliable SFTP integrations, including encryption, validation, reconciliation, and failure recovery.
• Ensure integration patterns are resilient, observable, and auditable.
• Assess current architecture and identify scalability, reliability, and compliance gaps.
• Partner with engineering leadership to reduce technical debt without halting delivery.
• Establish architectural guardrails and reference implementations that enable teams to move fast safely.
• Balance pragmatism with long-term platform health.
• Serve as the architectural discipline lead across product and client delivery teams.
• Facilitate architecture reviews and guide technical decision-making.
• Participate in intake, estimation, and planning to assess risk, scope, and architectural impact.
• Represent architecture in CAB, release planning, and executive discussions, clearly communicating tradeoffs and implications.
• Contribute directly through:
• - Prototyping
• - Complex problem solving
• - Performance tuning
• - Architectural validation
• Perform code reviews to ensure alignment with standards.
• Support production issue analysis and root-cause remediation.

Software Solutions Architect – HealthTech

• Lead and coach the solutions architecture team
• Work with sales leadership to establish and refine our customer facing demos and presales process with the goal of reducing sales timelines and increasing conversion rates and deal size
• Drive a culture of accountability and collaboration
• Represent Cobalt’s unique value prop to customers and prospects
• Serve as a technical advisor to customers/prospects on how to best build a continuous offensive security program
• Represent Cobalt at trade shows and industry events
• Represent the customer internally, providing input on the product roadmap, messaging, positioning and pricing
• Partner cross functionally to shape new offerings and business models

Director, Solutions Architect

• Lead technical engagement with customers, including site tours, sales calls, solution design, pricing support, and contract negotiations
• Act as the central hub for technical and engineering communications across internal and external stakeholders
• Discover and evaluate customer requirements, designing fit-for-purpose data center solutions
• Engineer and cost solutions for large, complex customer opportunities
• Own and complete technical responses for RFIs, RFPs, and RFQs
• Serve as a subject matter expert on data center infrastructure, building systems, and white-space fit-outs
• Partner with Design & Construction, Operations, Implementation, and Portfolio teams to support project delivery
• Support technical account planning, pipeline reviews, and sales forecasting
• Represent Digital Realty at industry events and technical forums
• Monitor industry trends and provide insights to support strategic customer accounts

Senior Global Solutions Engineer

• Own the architecture of Dayforce solutions across the full project lifecycle, from opportunity and requirements gathering through design, configuration, testing, data conversion, integration, and go-live
• Interpret client business objectives and translate them into actionable solution designs, effort estimates, and cost proposals that result in signed contracts
• Design custom extensibility solutions using the Dayforce Extensibility Framework, including custom WFM rules, scripting, and bespoke configuration to address complex client calculation and workflow requirements
• Design and develop modern integrations through APIs, RESTful services, SOAP, Event Services, Microservices, and iPaaS platforms such as Dell Boomi, enabling seamless data flows between Dayforce and third-party systems
• Lead solutioning for Dayforce AI modules, including AI-assisted scheduling, predictive analytics, intelligent document processing, and generative AI features by advising clients on use cases, readiness, configuration, and governance best practices
• Leverage generative AI tools (e.g., GitHub Copilot, Claude, ChatGPT) and AI-assisted development environments to accelerate solution design, documentation, code generation, and quality assurance activities
• Serve as primary point of contact for clients post-contract signing, leading status calls, resolving developer questions, and guiding user story creation through the delivery phase
• Offer best-practice recommendations on custom solutions and integrations as well as standard Dayforce product functionality, educating clients on the full spectrum of configurable and customizable options available to them
• At the opportunity stage, collaborate with clients and Align HCM business development leadership to understand requirements, assess feasibility, and prepare and deliver compelling solution presentations and demonstrations
• Collaborate with implementation teams to ensure overall solution architecture is sound and proposed designs meet requirements and expectations established during the selection process
• Lead design and peer reviews, individual and team unit testing, and client QA/UAT support activities, ensuring rigorous quality standards throughout delivery
• Create and maintain comprehensive solution documentation, including design specifications, implementation instructions, data dictionaries, integration maps, and knowledge transfer materials for both internal teams and clients
• Mentor junior and intermediate consultants, helping to set the direction for the Dayforce practice, share knowledge, and build internal capability across the team
• Collaborate with Dayforce product teams to identify product gaps, surface client opportunities, and contribute to ongoing process improvement within the broader ecosystem
• Build strong, trust-based partnerships with clients by demonstrating deep technical expertise, a proactive attitude, and a consistent commitment to delivering high-quality outcomes

Dayforce Solution Architect

• Ensure seamless financial and data integrations between BuildOps and customers’ accounting systems, focusing on accuracy, data integrity, and long‑term scalability.
• Own accounting integration discovery, design, configuration, testing, and validation.
• Collaborate with Implementation, Product/Engineering, and customers’ finance teams.
• Lead structured discovery sessions with customer finance and accounting teams to understand GL structure, entities, dimensions/classes, and reporting needs.
• Document current-state accounting setups and integration workflows, including limitations, dependencies, and custom mapping requirements.
• Define field mappings, sync direction, and integration logic between BuildOps and accounting platforms (e.g., QuickBooks Online, Sage Intacct, Vista, Spectrum).
• Establish configuration standards for GL accounts, entities/departments, classes/dimensions, and tax rules within BuildOps and the connected ERP.
• Build and execute integration test plans for AP (bills/expenses), AR (invoices/credits), POs, payments, and related workflows.
• Reconcile data between BuildOps and the accounting system, ensuring accurate end‑to‑end financial results prior to go‑live.
• Act as the trusted integration advisor to customers, recommending BuildOps and accounting best practices that support their business today and set them up for future scalability.
• Provide clear integration documentation and handoffs to Customer Success and Support for post‑go‑live stability.

Integration Solutions Architect, Accounting

• Design & Architect Solutions: Translate customer requirements into scalable, multi-vendor solutions aligned to business objectives.
• Support Pre-Sales & Partner Success: Lead technical discussions around product capabilities, sizing, deployment, and integration.
• Deliver Technical Expertise: Build and present compelling demos, proof-of-concepts, and custom use-case demonstrations.
• Drive Collaboration & Innovation: Partner with internal teams, vendors, and solution centers to enhance offerings.
• Troubleshoot & Escalate: Investigate complex technical issues and support escalations with hands-on analysis.

Field Solution Architect II – Red Hat

• Support large-scale IAM projects for government clients
• Analyze the identity lifecycle and articulate access requirements
• Define enterprise identity records
• Design, deploy, and support IAM systems for verifying user privileges
• Implement enterprise-class solutions for access management and SSO systems

IAM Solutions Engineer

• Take a lead role in strengthening relationships with clients
• Provide seamless guidance in the completion of engagements
• Partner with strategic clients to manage risk associated with their use of technology
• Develop strategies to solve complex business problems
• Devise solutions to support clients' needs through analytics, automation, and the latest tools
• Develop new projects and help identify new business opportunities
• Build lasting relationships with clients and within the community
• Serve as an ambassador of Protiviti in the market
• Mentor and provide growth and development to teams

Microsoft Dynamics 365 Solution Architect

• Establish and lead a Business Solution Analyst unit focused on building Business Systems for Trade Finance / Supply Chain Finance business
• Partner with Product, Operations and Engineering teams across Citi TTS to create a collaborative environment towards defining vision/goals/strategy and delivering on the vision
• Directly impacts the business through contribution to technical direction and strategic decisions for IT Project Leadership.
• Drive strategic discussion with business and technical stakeholders to smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints.
• Design, research, develop, analyze and recommend new solutions to keep the business systems competitive and responsive to market needs
• Foster a culture of innovation and solution excellence across the development organization: industry standard practices, adoption of emerging technology solutions and open standards, creating a culture of collaboration and efficiency
• Improve the cross-product architecture across the group by driving more modern development methods including Continuous Integration-Continuous Delivery and DevOps
• Manage the regulatory agenda in line with broader business objectives and working with other key IT and business stakeholders to ensure consistent delivery and prioritization of such initiatives.
• Manages and oversees the end-to-end delivery such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management
• Provides expertise in projects managed and demonstrates an advanced level of understanding of the principles of IT project leadership.
• Coach, mentor and motivate teams of analysts to excel in their contribution and career growth
• Establish, promote and communicate business solution/design Patterns, business system integration standards and scalable solutions.
• Establish metrics and track on Design Quality, Business value delivery and User adoption
• Influences and negotiates with senior leaders (across functions); may communicate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Possesses an understanding of Trade Finance / Supply Chain business functions.

Trade Payables Finance Systems Solutions Engineering Lead

• Lead role in strengthening relationships with clients and providing guidance in the completion of engagements
• Partner with strategic clients to manage risk associated with their use of technology
• Develop strategies to solve complex business problems using analytics, automation, and the latest tools
• Identify new business opportunities and build relationships as an ambassador of Protiviti
• Mentor and provide growth opportunities for teams overseeing project work plans

Dynamics 365 Solution Architect

• Lead technical solution development and architecture strategy for Department of Veterans Affairs (VA) and federal healthcare opportunities
• Partner with Business Development, Capture Managers, Proposal Managers, and technical leadership to develop winning technical approaches and differentiated solutions
• Author and review technical proposal volumes, management approaches, executive summaries, oral presentations, and other proposal artifacts
• Conduct customer, competitor, and market research to validate requirements, identify discriminators, and strengthen win strategies
• Interview Subject Matter Experts (SMEs) and technical teams to gather solution details and transform complex concepts into clear, persuasive proposal content
• Develop solution architectures, implementation approaches, staffing strategies, transition plans, and cost-informed technical recommendations
• Ensure proposal responses are compliant, compelling, technically accurate, and aligned with solicitation requirements and evaluation criteria
• Support proposal reviews, color team reviews, and executive reviews while incorporating feedback and maintaining proposal schedules
• Create and conceptualize technical graphics, workflows, solution diagrams, and architecture illustrations that effectively communicate key concepts and value propositions
• Serve as a trusted advisor during capture activities, solution shaping, customer engagement, and strategic growth initiatives
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Proposal Solutions Architect – VA Account

• Deliver complete workstreams or specialized solution components with deep technical expertise, maintaining high-quality outcomes within timelines
• Facilitate client workshops, stakeholder meetings, and requirement sessions, navigating conflicting perspectives and ambiguous needs
• Lead use case identification, prioritization, and validation activities, including data analysis, experimentation design, and Proof of Concept development
• Participate in C-suite client interactions, demonstrating executive presence and communicating complex AI concepts with business clarity
• Support sales team efforts through opportunity qualification, proposal contributions, and client presentations
• Provide informal mentoring to junior consultants through collaborative work, knowledge sharing, and constructive feedback
• Contribute to practice improvement initiatives through methodology feedback, tool testing, and lessons learned documentation
• Demonstrate initiative and proactive problem-solving in ambiguous, rapidly changing situations with high ownership of deliverables
• Engage with development teams to understand effort estimation processes and iterative AI development approaches
• Serve as liaison between business stakeholders and technical teams, ensuring accurate requirement translation and solution alignment
• Contribute to team efficiency by identifying process improvements and sharing knowledge

Senior AI Solutions Consultant

• Develop and maintain our migration services and enhance our internal and external file processing product.
• Collaborate with cross-functional teams to design, build, and optimize high-throughput, fault-tolerant services within the VGS platform.

Software Integration Engineer

• Leading the design and development of innovative software solutions to drive digital transformation and enhance business performance
• Applying systems thinking to identify underlying problems and opportunities in software engineering projects
• Directing teams through complex and ambiguous situations, demonstrating composure and strategic questioning
• Validating outcomes with clients, sharing alternative perspectives, and acting on client feedback to improve software solutions
• Utilizing programming languages such as Python, JavaScript, and Kotlin to develop and test cutting-edge applications
• Implementing Continuous Integration/Continuous Delivery (CI/CD) practices to streamline software development processes
• Overseeing the deployment of enterprise application architecture and integration solutions
• Coaching and motivating teams to solve complex problems and deliver quality software products
• Promoting the use of Acceptance Test Driven Development (ATDD) and other methodologies to validate software quality
• Building and maintaining relationships with clients to identify and address software development challenges

Senior Solution Architect – Tech Enablement

• Support our sales team for integration buildouts that support our largest and most critical deals.
• Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others.
• Act as a technical escalation point for large or at-risk deals and integration projects.
• Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design.
• Interface directly with customers to collect user requirements and system documentation.
• Evaluate and improve the processes around scoping, documenting, and delivering integration projects.
• Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities.
• Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
• Other duties/responsibilities as necessary.

Lead Solutions Architect

• Lead client discovery sessions and AI readiness assessments to surface high-impact use cases
• Translate ambiguous business requirements into structured technical architectures and implementation roadmaps
• Act as a trusted advisor to senior client stakeholders, guiding strategic Agentic AI adoption decisions
• Facilitate workshops, design sessions, and architecture reviews with cross-functional teams
• Develop and maintain reusable solution frameworks, playbooks, and reference architectures
• Build and maintain proof-of-concepts and reference implementations that demonstrate business value
• Define integration patterns for connecting AI agents to enterprise systems (CRMs, ERPs, APIs, data lakes)
• Create and deliver live, interactive demos of agentic AI capabilities tailored to specific client contexts and verticals using the Kyndryl Agentic Framework (KAF)
• Design and present compelling solution narratives — from executive briefings to technical deep-dives
• Produce detailed project estimates covering effort, cost, risk, timeline, and team composition leveraging Kyndryl’s solution calculator and other Kyndryl tools
• Develop Statements of Work (SOWs), Requests for Proposal (RFP) responses, and technical proposal sections
• Define MVP scopes and phased delivery plans aligned to client budget and business priorities
• Collaborate with sales, consult, and legal teams to structure technically sound, deliverable engagements
• Own technical due diligence for new opportunities and validate feasibility of proposed solutions

Solution Architect

• Leading the development and implementation of innovative software solutions to meet client needs
• Managing end-to-end technology delivery processes, confirming seamless integration and efficient execution
• Collaborating with cross-functional teams to drive successful technology implementations and project outcomes
• Overseeing the creation and maintenance of product roadmaps and technology strategies
• Guiding teams in developing user stories and deliverable planning to enhance project delivery
• Promoting technological advances and fostering an environment where people and technology thrive together
• Identifying market gaps and converting opportunities into successful solutions for the firm
• Mentoring and developing the next generation of leaders within the organization
• Balancing strategic choices with system-level enablers to drive change and innovation
• Upholding professional and technical standards, adhering to the firm's code of conduct and independence requirements

Director, Solution Architect – AI-Native Engineering

• Consult and collaborate with business leaders to identify learning needs, expectations for change, and updates or enhancements to existing training plans. Conduct analysis on requests, recommend learning and behavioral strategies, and curate or create content as needed to support business objectives in alignment with Navy Federal's strategy.
• Consult on and act as a knowledgeable resource for professional and talent development learning to directly support business units’ alignment with enterprise learning strategy and needs
• Develop learning strategies, tactics, and solutions and then design, develop, or curate learning content for professional development and employee upskilling programs
• Support the facilitation of learning sessions as needed for professional development, employee upskilling, and other topics to support both enterprise and business unit objectives
• Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved
• Use various instructional design tools and generative strategies to develop courses, reference materials, graphics, A/V assets, support tools and leader resources that reinforce strategic learning
• Mentor less experienced team members and support leaders in setting performance standards and identifying potential skill gaps related to expectations
• Act as a liaison between the Enterprise Learning team, Talent Development team (when appropriate), and HR Business Partners providing swift and thorough transitions for customers and business partners
• Remain current with industry best practices for learning enhancement, development skills, product and program enhancement, data tracking, and AI design strategies
• Participate in large-scale and/or cross-Department/Division projects and programs
• Collaborate with and provide support for Sr Learning Solutions Architects and Program Managers in working with HR/L&TD's Vendor Partnership team
• Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)
• The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level. Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.
• Perform other duties as assigned

Learning Solutions Architect III

• Automate repetitive browser tasks using Selenium
• Use PowerShell and/or Python for data extraction, transformation, and automation
• Leverage Ansible to automate AWS provisioning and configuration
• Support database tasks (SQL queries, data reports, performance reviews
• Analyze workflows to identify automation opportunities
• Work closely with TAMs, developers, and service delivery teams
• Document processes clearly for handover and long-term maintenance
• Troubleshoot automation scripts and data processes

Enterprise Solutions Architect

• Providing logical solution architecture for applications, integrations, and components to successfully deliver projects and meet business goals under limited direction.
• Designing solutions across a broad and diverse application landscape based on defined business requirements.
• Providing technical oversight for projects, including reviewing development team designs and coordinating across technical teams.
• Partnering with business and delivery stakeholders to understand and translate business requirements into technical solutions.
• Ensuring adherence to CNO architecture standards and best practices.
• Collaborating frequently with IT disciplines including analysts, developers, testers, and project managers to ensure successful project delivery.
• Developing high-level estimates for complex initiatives, including those with incomplete or evolving requirements.
• Prototyping and evaluating new technologies to inform architectural decisions.
• Producing high-quality architecture designs and supporting documentation.
• Performing additional duties as assigned.

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