Senior Consultant – Insurance Solutions

TransUnion

Senior Consultant providing technical product support in TransUnion's Insurance Solutions team. Focusing on improving operational scale and consultative support during implementation phases.

Posted 7/16/2026full-timeChicago • Colorado, Florida, Illinois, Pennsylvania, Virginia • 🇺🇸 United StatesSenior💰 $82,700 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management and operational efficiency within the Property & Casualty or Life Insurance sectors, leveraging data analysis and business intelligence tools to drive continuous improvement and enhance client engagement.

Highest-signal resume keywords

Product Management ExperienceData Analysis SkillsProcess Improvement LeadershipPMP CertificationBusiness Intelligence Tools Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProcess ImprovementAutomation DevelopmentCritical ThinkingDocumentation Skills

Soft Skills

Verbal CommunicationWritten Communication

Tools & Technologies

Power BITableauJIRARallySalesforce

Certifications & Qualifications

PMPLean Six Sigma

Industry Keywords

Property & Casualty InsuranceLife InsuranceOperational EfficiencyCustomer SupportVoice of the Customer

Tech Stack

Tools & technologies

PMPTableau

About the role

Key responsibilities & impact

Create processes, documentation, and tools that drive increased operational efficiencies and greater scale across different products and insurance markets.
Develop increased automation on common customer support tasks through the use of AI and other tools to help drive increased consistency and improve accuracy.
Support existing clients through data analysis, business review meetings, and direct engagement that help optimize the client’s use of TransUnion’s Insurance solutions.
Gather insights from clients and sales (Voice of the Customer) and deliver ongoing feedback to internal stakeholders to drive continuous product enhancements.
Coordinate with external stakeholders and internal business units to perform data analysis of products and data assets.
Leverage technical tools to proactively identify trends and anomalies in customer metrics and derive actionable insights that contribute to continuous improvement.

Requirements

What you’ll need

Minimum of 5 years of experience in product management, technical roles, or operational roles, with a strong background in the Property & Casualty (P&C) or Life Insurance sectors.
Experience leading process improvements that deliver improved customer service and greater operational scale; PMP or Lean Six Sigma certifications are preferred.
Experience in leading analytical projects on data analysis, transforming insights into presentations, and delivering the results to stakeholders.
Knowledge of business intelligence tools, project management tools, and/or CRM tools (examples: Power BI, Tableau, JIRA, Rally, Salesforce).
Ability to apply critical thinking skills to identify anomalies, improve processes, and optimize solutions for our clients.
Strong project management and documentation skills with a demonstrated ability to scale complex processes.
Strong verbal and written communication skills with a proven ability to translate technical concepts into actionable recommendations.

Benefits

Comp & perks

Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
Company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
Options into a legal plan, pet insurance, and travel accident coverage.
Adoption assistance and fertility planning coverage to caregiver support.
Access Dependent Care FSA for possibility of an employer match.
Up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.