Sales Operations Manager

• Act as an extension of the Sales team by preconsulting with prospective customers via phone, email, and other digital communication channels to clarify needs.
• Gather all applicable financial reports, sales management reports or estimates to begin preparing analysis for shop owner consultation.
• Begin sales presentations with consultants and initiate a warm handoff.
• Support sales gathering all relevant documents and information for seamless handoff to coaching staff.
• Build and maintain strong relationships with prospects through effective communication, follow-up, and customer service.

Sales Operations Specialist

• Drive adoption and enforcement of sales processes and best practices across the revenue org — communicating changes clearly, following up on compliance, and escalating where needed
• Own the operational rhythm of pipeline review calls: ensuring SFDC data is accurate and meaningful before every call, tracking follow-through on action items, and surfacing hygiene issues proactively
• Serve as the first point of contact for reps and managers with process questions — territory administration, account routing, handoff procedures, and general ops support
• Manage SFDC support cases and minor data cleanup in partnership with the GTM Engineering team; own the business-side of data governance
• Coordinate ops onboarding for new revenue hires: tools access, process orientation, and playbook walkthrough.
• Partner with Sales Enablement on training content from an operational perspective — ensuring what gets taught reflects how the systems and processes actually work
• Serve as a point of contact for rep compensation questions: explain plan mechanics, translate variable pay into rep-level understanding, and de-escalate concerns with professionalism and patience
• Build and maintain rep-facing comp resources: FAQs, worked examples, and plain-language plan summaries that reduce inbound questions over time
• Own operational support for the post-sale renewal motion: renewal workflow coordination, CS/AM process documentation, and operational tracking of renewal and churn metrics
• Partner with Customer Success and Account Management leadership on day-to-day operational needs — acting as the RevOps point of contact for post-sale process questions
• Produce ad hoc and recurring operational reports for revenue leadership across both sales and post-sale motions

Principal Sales Operations Manager

• Lead the execution of service-to-sales strategy across contact center and operational teams
• Translate client interactions into relevant sales opportunities, balancing service excellence with revenue generation
• Drive consistent adoption of sales behaviors and servicing standards across teams
• Ensure alignment between servicing, product, and sales priorities
• Lead day-to-day operations across service and sales-enabled teams
• Ensure consistent delivery of service levels, quality outcomes, and sales performance
• Manage workload, staffing, and operational execution to meet performance targets
• Deliver relationship-driven client experiences that build trust and deepen engagement
• Drive customer satisfaction while increasing product adoption, retention, and revenue growth
• Monitor and analyze performance across service, sales, quality, productivity, and risk metrics

Sales Operations Leader

• Design, build, and maintain the analytical infrastructure (dashboards and reporting) that tracks solution advisor performance, demo execution, and enablement impact.
• Champion operational excellence by managing critical Solution Advisor sales tools, optimizing productivity apps, and leading cross-functional project workflows.
• Report directly to the Chief Operating Officer, GTM while closely partnering with and supporting the global strategic needs of SVP, Solution Advisory.
• Build dashboards that monitor demo frequencies, types, success rates, and the correlation between specific demo tracks and revenue outcomes.
• Track onboarding KPI timelines, technical certification progress, and the overall ROI of pre-sales training initiatives.
• Act as a proactive advisor to PreSales and GTM leadership, using data trends to independently challenge current strategies and recommend operational shifts.
• Manage ongoing updates, governance, and documentation for key Solution Advisor sales stages (2-4) including our ASD workflows, ensuring ASD’s reflect necessary scale for best in class post sale deliverables.
• Own the "PreSales Tech Stack," ensuring that productivity apps and AI-assisted tools reduce manual work and increase time spent in front of customers.
• Audit and automate repetitive tasks to empower Solution Advisors to focus on high-value technical consultation rather than administrative overhead.
• Continuously audit existing PreSales workflows to identify bottlenecks, proposing and implementing automated solutions.

Presales Operations Manager

• Collaborate with senior sales leadership to define and implement effective sales strategies and programs.
• Demonstrate familiarity with buyer budgets, roles and personas, and prime sales teams with insights.
• Provide teams with the necessary tools, knowledge, and content to meet and guide their end-customers throughout the various stages of their journey.
• Partner with sales teams to refine processes and tactics to better target potential and existing customers.
• Collaborate with proposal teams to develop innovative and technical sales content and liaise with contracts and procurement management resources as needed.
• Conduct client and prospect research to inform pursuit strategies
• Develop and manage proposal content, RFP responses, and client/competitor intelligence and analysis in partnership with practice and engagement leadership
• Build and maintain sales presentation materials, pitch decks, and other sales messaging
• Monitor and analyze sales performance metrics to identify areas for improvement and ensure alignment with business growth objectives.
• Utilize analytics to provide strategic insights and recommendations to senior management.
• Prepare and present reports on the success of growth efforts and campaigns, recommending and implementing improvements based on analytical findings.
• Stay updated with market and industry trends and competitor strategies.
• Conduct extensive market research to identify new opportunities and insights.
• Provide clear guidance on best practices for knowledge sharing to include creating frameworks, documenting processes, and facilitating training sessions to ensure that knowledge is effectively disseminated throughout the organization.
• Content Curation: Ability to identify, collect, and organize valuable information and resources in a logical and easy-to-use form for sales teams and develop and furnish sales content for sales staff.
• Project Management: Skills in planning, executing, and overseeing projects, particularly those related to sales initiatives, with the ability to meet deadlines and manage resources effectively.
• Information Governance: Understanding of policies, processes, and standards for managing information lifecycles, ensuring data quality, privacy, and security.

Sales Enablement Manager

• Leading the development and execution of customer-centric sales and service strategies to enhance client engagement and drive revenue growth
• Analyzing customer engagement processes and identifying opportunities for improvement to optimize sales effectiveness
• Guiding teams in the implementation of sales operations and customer service excellence initiatives
• Building and maintaining strong client relationships to support business transformation and customer satisfaction
• Overseeing the development of innovative solutions and strategies to address client needs and market gaps
• Promoting the use of advanced technologies to create an environment where people and technology thrive together
• Mentoring and developing the next generation of leaders within the organization
• Collaborating with cross-functional teams to drive business growth and achieve strategic objectives
• Managing multiple projects simultaneously while maintaining executive-level client relations
• Translating strategic vision into actionable plans and inspiring others to follow

Sales Strategy and Operations Director

• Lead sales operations and sales enablement initiatives for the 1Plan services organization.
• Manage relationships with buying groups, strategic partners, industry partners, channel partners, and internal stakeholders.
• Administer and manage services sales incentive and compensation programs.
• Partner with Marketing to develop sales playbooks, training materials, presentations, and other enablement content.
• Design and optimize sales processes, partner onboarding programs, and lifecycle management workflows.
• Support channel recruitment, enablement, training, and growth initiatives.
• Track program performance, maintain reporting, and identify opportunities to improve sales productivity.
• Provide general sales administration and project management support across the organization.

• Sit in the calls — live and recorded — and find exactly where deals are being lost.
• Rewrite the copy, scripts, and sequences that aren't converting, and prove the new version works.
• A/B test sales emails, call openers, demo pitches, and tactics like personalized video — keep the winners, kill the losers.
• Build and tune outbound cadences so reps follow up at the right time, on the right channel, with the right message.
• Coach reps one-on-one on real calls and build the objection-handling playbook for our market — then drill it until it's reflexive.
• Produce a video training series and self-serve modules with assessments, so new reps ramp fast and tenured reps keep sharpening.

Sales Enablement Trainer

• Define and execute the ATS Sales Enablement strategy aligned with growth priorities
• Build, lead, and develop a Sales Enablement team
• Establish governance and lifecycle management for enablement assets
• Partner with ATS Sales Leadership on productivity and capability gaps
• Translate product features and roadmaps into customer-centric value propositions
• Ensure enablement focuses on business outcomes and use cases
• Support major launches and portfolio evolution narratives
• Develop customer segmentation frameworks
• Create value propositions and pricing narratives
• Prepare pitch decks and executive presentations
• Provide case studies and proof points
• Design thought leadership decks and sales plays
• Serve as the enablement interface between Sales, Product, Marketing, Pricing, and RevOps
• Leverage enterprise IQVIA enablement platforms while tailoring to ATS needs
• Coordinate with other IQVIA enablement teams for alignment and reuse
• Define and track enablement KPIs such as adoption and readiness
• Continuously refine materials based on feedback and insights
• Demonstrate business impact on pipeline quality and sales effectiveness

Associate Director, Sales Enablement – AI & Technology Solutions

• Build and own pre-sales enablement: sales decks, discovery frameworks, battlecards, case studies, and the content engine behind them
• Lead a small team spanning sales materials creation and sales operations
• Build Sales Operations into a strategic function: sales process design, pipeline rigor, forecasting support, and a CRM that works as a system of action — not just a system of record
• Own and optimize our sales stack — HubSpot, LinkedIn Sales Navigator, Qwilr, Fireflies, and whatever comes next — from evaluation through adoption
• Make AI a superpower for our sales org: build playbooks and workflows with Claude and similar tools for research, content, call intelligence, and deal prep
• Define what success looks like — content utilization, ramp time, win rates — measure it, and double down on what works
• Partner with our SVP of Sales as a trusted advisor on seller productivity and readiness

Senior Manager, Sales Enablement

• Drive sales enablement & recruiting execution
• Provide sales enablement support to recruiting teams, Market Leaders, and Branch Managers to improve productivity and outcomes
• Support execution of go-to-market recruiting strategies across markets and advisor segments
• Improve consistency and effectiveness across the recruiting lifecycle—from prospecting through close
• Support advisor integration & onboarding enablement
• Partner with integration stakeholders to support a seamless transition from candidate acceptance through onboarding
• Identify opportunities to improve the advisor onboarding experience, speed to productivity, and early retention
• Align recruiting and integration processes to ensure continuity and strong candidate/advisor experience
• Lead data-driven insights & performance analytics
• Analyze recruiting and integration performance, pipeline activity, and key trends to identify opportunities and risks
• Develop dashboards and reporting that provide clear visibility into: Pipeline health and conversion, Recruiting activity and productivity, Integration progress and early success indicators, Market and team performance
• Translate complex data into actionable insights that drive decision-making and execution
• Support technology integration & innovation
• Partner on the integration and optimization of recruiting and onboarding technologies (CRM, data platforms, and emerging AI capabilities)
• Identify opportunities to leverage automation, analytics, and AI tools to improve efficiency and effectiveness
• Help evolve tools that enhance prospecting, pipeline management, onboarding workflows, and integration tracking
• Enhance recruiting content & advisor messaging
• Support development of recruiting and onboarding content aligned to the Wells Fargo Advisors value proposition
• Create and refine materials that help teams communicate effectively with advisor prospects and new hires
• Partner with stakeholders on targeted recruiting and integration campaigns and initiatives
• Drive continuous improvement & field enablement
• Monitor key performance indicators and feedback loops to identify opportunities to improve recruiting and integration effectiveness
• Support training, adoption, and change management for new tools, reporting, and processes
• Partner with stakeholders to refine workflows, improve user experience, and strengthen execution across the field
• Contribute across initiatives as a flexible, solutions-oriented team member, helping the broader team deliver results

Sales Enablement Lead – Advisor Recruiting, Integration

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Serving as the primary Salesforce subject matter expert for the Services organization, owning both front-end (page layouts, fields) and back-end (custom objects, advanced Flows) configuration in order to support scalable, repeatable operations
• Designing and deploying repeatable Salesforce processes tailored for an enterprise SaaS professional services environment in order to improve forecast accuracy, utilization tracking, and project health visibility
• Leading cross-functional projects independently from inception through completion in order to deliver on operational priorities set by senior leadership across Services and Customer Engineering
• Collaborating with BI Analysts to maintain a clean Salesforce data foundation in order to ensure all Services activity is accurately reflected in executive reporting and downstream business intelligence
• Identifying and resolving process bottlenecks across the implementation and consulting lifecycle in order to accelerate project delivery and reduce manual overhead for Services leadership

• Lead and facilitate the transition of the Commercial Organization (Lead to Cash) from legacy ERP systems to S4/Hana, ensuring a smooth and efficient migration process.
• Collaborate with cross-functional teams and subject matter experts (SMEs) to help define commercial project scope, objectives, and deliverables related to the ERP transition.
• Virtually project manages a cross functional team dedicated to the successful implementation of S4/Hana from the Commercial perspective, providing guidance and support to the commercial teams throughout the transition.
• Leverage expertise in ERP systems to identify potential challenges and develop strategies to mitigate risks associated to the Commercial team with the transition.
• Monitor project progress and performance and ensure alignment with commercial business goals, leaders, and timelines.
• Communicate effectively with stakeholders to provide updates on project status and address any concerns.
• Participate in ongoing working meetings, workstream updates, and related workshops to ensure proper representation for the Process Technology commercial function.
• Manage functional testing by leading User Acceptance Testing (UAT) and coordinating with the technical teams to fix bugs and resolve issues.
• Drive process harmonization and alignment across the commercial and other functional workstreams.
• Conduct training for end-users, documenting new processes, and supporting the adoption of new workflows.
• Maintain detailed documentation on system configurations, data mapping, and cutover steps.
• Collaborate with cross-functional teams to identify and address commercial process gaps and opportunities for process improvements related to the S4/Hana implementation.

Principal Sales Operations Specialist

• Manage operational processes for the sales team
• Coordinate cross-functional activities
• Ensure accurate data management within Salesforce (SFDC)
• Oversee opportunity workflows and support client engagement logistics
• Maintain compliance with internal processes to drive efficient sales execution
• Enter and manage Requests for Proposals (RFPs) and new sales opportunities in Salesforce (SFDC), tracking progress through the full lifecycle to award
• Partner with Legal to coordinate the review, processing, and oversight of contractual documents, including MSAs, amendments, and other agreements
• Manage and coordinate high-priority authorizations, ensuring timely handling and escalation when necessary
• Develop and maintain reporting and tracking mechanisms for sales opportunities within SFDC

Sales Operations Manager jobs in North Carolina

See all jobs on JobTailor

Sales Operations Specialist

Principal Sales Operations Manager

Sales Operations Leader

Presales Operations Manager

Sales Enablement Manager

Sales Strategy and Operations Director

Sales Operations Specialist

Sales Enablement Trainer

Associate Director, Sales Enablement – AI & Technology Solutions

Senior Manager, Sales Enablement

Sales Enablement Lead – Advisor Recruiting, Integration

Head of Sales Enablement

Sales Operations Manager

Principal Sales Operations Specialist

Sales Operations Specialist, Central Labs