Sales Strategy and Operations Director

PwC

Sales Strategy and Operations Director providing consulting services on sales and service strategies at PwC. Analyzing engagement processes and leading business development efforts for revenue growth.

Posted 7/3/2026full-timeNew York City • Florida, New York, North Carolina • 🇺🇸 United StatesLead💰 $155,000 - $410,000 per yearWebsite

About the role

Key responsibilities & impact

Leading the development and execution of customer-centric sales and service strategies to enhance client engagement and drive revenue growth
Analyzing customer engagement processes and identifying opportunities for improvement to optimize sales effectiveness
Guiding teams in the implementation of sales operations and customer service excellence initiatives
Building and maintaining strong client relationships to support business transformation and customer satisfaction
Overseeing the development of innovative solutions and strategies to address client needs and market gaps
Promoting the use of advanced technologies to create an environment where people and technology thrive together
Mentoring and developing the next generation of leaders within the organization
Collaborating with cross-functional teams to drive business growth and achieve strategic objectives
Managing multiple projects simultaneously while maintaining executive-level client relations
Translating strategic vision into actionable plans and inspiring others to follow

Requirements

What you’ll need

At least a Bachelor's degree
At least 9 years of experience
Demonstrating analytical thinking and business transformation skills
Excelling in channel sales process troubleshooting and client prospecting
Cultivating commercialization and cross-selling strategies
Enhancing customer acquisition and relationship management
Innovating through rapid experimentation and reframing techniques
Leading sales strategy and operations planning implementation
Promoting service delivery and customer satisfaction excellence

Benefits

Comp & perks

medical
dental
vision
401k
holiday pay
vacation
personal and family sick leave
annual discretionary bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Channel Sales Process TroubleshootingCustomer AcquisitionCross-Selling StrategiesSales Operations PlanningService Delivery Excellence

Soft Skills

MentoringLeadershipProject ManagementCommunication

Certifications

Bachelor's Degree