Sales Operations Manager

Collibra

Sales Operations Manager designing Salesforce processes to support global services for Collibra. Collaborating with senior leaders and focusing on capacity planning and reporting.

Posted 6/9/2026full-timeRemote • Connecticut, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $116,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Serving as the primary Salesforce subject matter expert for the Services organization, owning both front-end (page layouts, fields) and back-end (custom objects, advanced Flows) configuration in order to support scalable, repeatable operations
Designing and deploying repeatable Salesforce processes tailored for an enterprise SaaS professional services environment in order to improve forecast accuracy, utilization tracking, and project health visibility
Leading cross-functional projects independently from inception through completion in order to deliver on operational priorities set by senior leadership across Services and Customer Engineering
Collaborating with BI Analysts to maintain a clean Salesforce data foundation in order to ensure all Services activity is accurately reflected in executive reporting and downstream business intelligence
Identifying and resolving process bottlenecks across the implementation and consulting lifecycle in order to accelerate project delivery and reduce manual overhead for Services leadership

Requirements

What you’ll need

5+ years of operations experience within a SaaS, professional services, or consulting organization
Hands-on technical experience configuring Salesforce, including Flow Builder, custom object modeling, and advanced reporting
Experience building and scaling operational workflows for professional services teams
A bachelor's degree or equivalent related working experience is required
This position is not eligible for visa sponsorship.

Benefits

Comp & perks

Competitive total rewards package
Bonus potential
Equity for eligible roles
Flex Fund monthly stipend
Pension/401k plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce configurationFlow Buildercustom object modelingadvanced reportingoperational workflowsdata managementprocess designproject managementforecast accuracyutilization tracking

Soft Skills

leadershipcollaborationproblem-solvingcommunicationindependencecross-functional teamworkorganizational skillsanalytical thinkingadaptabilityattention to detail