Sales Operations Manager

• Develop and implement comprehensive strategies in collaboration with Field Sales Organizations (FSO) to support sales growth objectives.
• Ensure that all operational processes, particularly in inventory management, are effectively supporting the assigned accounts and field territories.
• Analyze operational data to provide insights to FSO Leadership, ensuring informed decision-making.
• Utilize data-driven approaches to enhance inventory efficiency and address analytical needs across the US FSO leadership.
• Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess.
• Lead inventory rebalancing and allocation strategies to efficiently meet the demands of the business.
• Coordinate the launch of new products and their deployment to assigned accounts.
• Ensure proper resource allocation and support throughout the introduction phase to optimize uptake and sales.
• Partner with various departments, including FSO, Marketing, and Supply Chain, to enhance workflow and efficiency.
• Mentor and train team members on operational protocols, inventory management systems, and compliance standards.
• Identify opportunities for operational enhancements, implement best practices in inventory management, and lead process improvement projects that drive efficiency and effectiveness across the organization.
• Establish and monitor key performance indicators (KPIs) related to inventory and operational efficiency.
• Proactively identify and report on market trends that could impact inventory management and FSO operations.

Manager, Commercial Operations and Sales Inventory – Orthopedics

• Develop and implement comprehensive strategies in collaboration with Field Sales Organizations (FSO) to support sales growth objectives.
• Ensure that all operational processes, particularly in inventory management, are effectively supporting the assigned accounts and field territories.
• Analyze operational data to provide insights to FSO Leadership, ensuring informed decision-making.
• Utilize data-driven approaches to enhance inventory efficiency and address analytical needs across the US FSO leadership.
• Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess.
• Lead inventory rebalancing and allocation strategies to efficiently meet the demands of the business.
• Coordinate the launch of new products and their deployment to assigned accounts.
• Ensure proper resource allocation and support throughout the introduction phase to optimize uptake and sales.
• Partner with various departments, including FSO, Marketing, and Supply Chain, to enhance workflow and efficiency.
• Work with external stakeholders to align operational activities with commercial strategies.
• Mentor and train team members on operational protocols, inventory management systems, and compliance standards.
• Foster a culture of continuous improvement and knowledge sharing across departments.
• Identify opportunities for operational enhancements, implement best practices in inventory management, and lead process improvement projects that drive efficiency and effectiveness across the organization.
• Establish and monitor key performance indicators (KPIs) related to inventory and operational efficiency.
• Regularly report on progress and outcomes to senior management.
• Proactively identify and report on market trends that could impact inventory management and FSO operations.
• Adapt strategies to meet changing market conditions and customer needs.

• Build and maintain the agency’s sales toolkit, including credentials, case studies, proposals, pitch materials, talk tracks and objection-handling guidance.
• Support priority opportunities from prospect research and qualification through proposal, pitch, follow-up and handoff.
• Coordinate RFIs, RFPs, credentials requests and pitches, managing timelines, contributors, reviews and final delivery with prospects and internal teams across, PR, Paid Media, Organic Social, Performance Analytics, Research & Strategy, Creative, and leadership.
• Research target companies, sectors, competitors and decision-makers to strengthen outreach and sales conversations.
• Prepare pitch teams through briefings, rehearsals, anticipated questions and clear presenter roles.
• Establish consistent processes for opportunity intake, qualification, pitch management and sales-to-delivery handoff.
• Maintain accurate sales content, CRM records and reporting to improve pipeline visibility and team effectiveness.
• Develop onboarding, training and practical resources that help the sales team communicate the agency’s capabilities confidently.
• Capture prospect feedback, objections and lessons from wins and losses to improve future sales activity.
• Support marketing with agency events, roundtables and networking programs, including planning, guest outreach, logistics and follow-up.
• Help convert events into commercial opportunities by identifying target attendees, capturing leads and coordinating timely sales follow-up.
• Support public relations activity—including awards, speaking opportunities, announcements and thought leadership—aligned with the agency’s commercial priorities.

Sales Enablement Manager

• Proactively identify, prospect, and develop new strategic accounts within the assigned territory through inbound and outbound sales activity
• Conduct customer discovery to understand business objectives, technical requirements, operational challenges, and decision-making processes
• Own the full sales cycle, including prospecting, qualification, solution presentations, demonstrations, objection handling, negotiations, and closing
• Build and maintain strong relationships with technical influencers, procurement leaders, quality professionals, and executive stakeholders
• Lead customer presentations and technical solution discussions in partnership with sales engineers, product specialists, and service teams
• Collaborate with marketing, product management, customer success, and service teams to support account growth, customer retention, and upsell opportunities
• Maintain accurate CRM records, manage pipeline activity, and deliver consistent revenue forecasts
• Communicate relevant market trends, competitive activity, and regulatory considerations, including GxP, FDA 21 CFR Part 11, and applicable ISO standards
• Represent the voice of the customer internally by sharing market feedback, product needs, and improvement opportunities

Sales Manager, Continuous Monitoring Systems

• Drive adoption and enforcement of sales processes and best practices across the revenue org — communicating changes clearly, following up on compliance, and escalating where needed
• Own the operational rhythm of pipeline review calls: ensuring SFDC data is accurate and meaningful before every call, tracking follow-through on action items, and surfacing hygiene issues proactively
• Serve as the first point of contact for reps and managers with process questions — territory administration, account routing, handoff procedures, and general ops support
• Manage SFDC support cases and minor data cleanup in partnership with the GTM Engineering team; own the business-side of data governance
• Coordinate ops onboarding for new revenue hires: tools access, process orientation, and playbook walkthrough.
• Partner with Sales Enablement on training content from an operational perspective — ensuring what gets taught reflects how the systems and processes actually work
• Serve as a point of contact for rep compensation questions: explain plan mechanics, translate variable pay into rep-level understanding, and de-escalate concerns with professionalism and patience
• Build and maintain rep-facing comp resources: FAQs, worked examples, and plain-language plan summaries that reduce inbound questions over time
• Own operational support for the post-sale renewal motion: renewal workflow coordination, CS/AM process documentation, and operational tracking of renewal and churn metrics
• Partner with Customer Success and Account Management leadership on day-to-day operational needs — acting as the RevOps point of contact for post-sale process questions
• Produce ad hoc and recurring operational reports for revenue leadership across both sales and post-sale motions

Principal Sales Operations Manager

• Lead the implementation, adoption, and reinforcement of sales methodologies.
• Develop and maintain sales playbooks, process documentation, and best practices.
• Partner with frontline managers to establish coaching frameworks and standard processes.
• Serve as the business lead for sales enablement platforms and sales productivity tools.
• Define and track enablement critical metrics, including onboarding effectiveness, training completion, and sales performance outcomes.

• Implement advanced sales enablement programs and strategies to drive sales performance
• Partner with sales team to align enablement initiatives with overall sales strategy and objectives
• Lead cross-functional teams to ensure alignment and integration of sales enablement planning and resources
• Monitor and report on the effectiveness of enablement initiatives and adjust strategies as needed
• Manage cross-functional projects to integrate enablement resources and initiatives across departments
• Establish metrics and objectives for sales enablement programs and make recommendations to drive sales productivity and performance
• Create, build, and deliver learning and coaching assets tailored to the needs of the sales team
• Develop programs to improve seller skills, track skill improvement and align to success profiles
• Lead onboarding of new sellers
• Ensure implementation of live sales events, including Sales Kick Offs

Senior Sales Enablement Manager

• Define and execute the ATS Sales Enablement strategy aligned with growth priorities
• Build, lead, and develop a Sales Enablement team
• Establish governance and lifecycle management for enablement assets
• Partner with ATS Sales Leadership on productivity and capability gaps
• Translate product features and roadmaps into customer-centric value propositions
• Ensure enablement focuses on business outcomes and use cases
• Support major launches and portfolio evolution narratives
• Develop customer segmentation frameworks
• Create value propositions and pricing narratives
• Prepare pitch decks and executive presentations
• Provide case studies and proof points
• Design thought leadership decks and sales plays
• Serve as the enablement interface between Sales, Product, Marketing, Pricing, and RevOps
• Leverage enterprise IQVIA enablement platforms while tailoring to ATS needs
• Coordinate with other IQVIA enablement teams for alignment and reuse
• Define and track enablement KPIs such as adoption and readiness
• Continuously refine materials based on feedback and insights
• Demonstrate business impact on pipeline quality and sales effectiveness

Associate Director, Sales Enablement – AI & Technology Solutions

• Equip sales teams with the training, content, and tools they need to develop and qualify leads, close deals, and support customers effectively.
• Act as a strategic bridge between marketing, product, and sales to build compelling sales narratives around our product positioning.
• Onboard and train internal sales teams and elevate sales performance to accelerate revenue growth.
• Build, curate, and maintain sales collateral like presentation decks, case studies, competitive battle cards, and product sheets for every stage of the buyer's journey.
• Act as a liaison between departments to ensure all external messaging and sales assets are consistent, optimized, and easy for sellers to access.
• Develop and deliver training for the launch of new sales materials and narratives for existing reps, including sales methodologies, product knowledge, and competitive positioning.
• Develop a scalable process to engage internal subject matter experts across sales, product, and marketing to create compelling sales narratives and materials at scale.
• Ensure that all content adheres to our brand and style guidelines to maintain consistent messaging.
• Exercise communication and influence skills, presenting and interfacing with stakeholders at all levels.

• Act as a dedicated operational partner to sales managers and leaders — joining pipeline reviews, forecast calls, and team meetings to understand where the team is struggling and help solve it
• Help sales leaders identify patterns in their pipeline and team behavior that indicate process gaps or coaching opportunities
• Support onboarding of new sales hires by facilitating process walkthroughs and ensuring they ramp quickly on how we sell
• Own and enforce pipeline hygiene standards — ensuring opportunities are accurately staged, properly documented, and consistently maintained in the CRM
• Run regular pipeline reviews and audits; proactively flag stale deals, data gaps, and forecast risks to sales leadership
• Work directly with reps to coach CRM discipline and reinforce best practices around deal documentation and stage progression
• Document existing sales processes end-to-end, from prospecting through close, creating a clear and accessible playbook for the team
• Identify process gaps and inconsistencies; lead cross-functional working sessions to align on improvements and get buy-in from stakeholders
• Design and deliver process-focused training sessions for new and existing sales reps — covering selling methodology, CRM usage, and deal management expectations
• Build a culture of operational excellence by reinforcing process standards in a way that is collaborative, not policing

• Lead internal leadership and sales teams on key sales enablement marketing initiatives.
• Work collaboratively to create and revise full-year marketing communications plans.
• Maintain excellent working relationships with internal sales, client relationship, and participant engagement teams.
• Keep teams informed of all marketing efforts.
• Build and maintain sales collateral library, sales presentations, and integrated marketing campaigns across channels including email, videos, webinars/events, social, website, and more.
• Collaborate with product, UX and digital teams on the product roadmap to shape the customer experience and sell the future to drive sales.
• Pull campaign measurement, prepare and provide periodic updates on the progress toward goals and results of marketing efforts to internal business partners.
• Be aware and have working knowledge of marketing efforts of other clients and monitor competitor marketing efforts.
• Draw upon these examples to demonstrate knowledge and offer additional opportunities and suggestions to your clients in a consultative manner.
• Collaborate to research and create content for RFP responses and presentations as necessary.
• Tap into and analyze data to measure impact of efforts and draw conclusions about trends and opportunities from a marketing perspective.
• Create participant-facing educational content to drive participant action and behavior.

Marketing Manager, Sales Enablement

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Serving as the primary Salesforce subject matter expert for the Services organization, owning both front-end (page layouts, fields) and back-end (custom objects, advanced Flows) configuration in order to support scalable, repeatable operations
• Designing and deploying repeatable Salesforce processes tailored for an enterprise SaaS professional services environment in order to improve forecast accuracy, utilization tracking, and project health visibility
• Leading cross-functional projects independently from inception through completion in order to deliver on operational priorities set by senior leadership across Services and Customer Engineering
• Collaborating with BI Analysts to maintain a clean Salesforce data foundation in order to ensure all Services activity is accurately reflected in executive reporting and downstream business intelligence
• Identifying and resolving process bottlenecks across the implementation and consulting lifecycle in order to accelerate project delivery and reduce manual overhead for Services leadership

• Providing assessments and analytics in the development of sales territories and deployment of Account Executives
• Facilitating the creation of the go-to-market organizational structure and related sales framework to enhance overall sales productivity.
• Collaborating with sales, product, and finance teams to transform business strategies into actionable sales plans and allocate quotas effectively.
• Partnering with sales and product leaders to develop an operational plan and deploy quotas to our sellers.
• Coordinating forecasting, planning, budgeting, quoting, and order processing within the sales organization, ensuring exceptional quality, accuracy, and consistency throughout.
• Partnering with Akamai's Tools & Reporting teams to implement and leverage sales enabling platforms/tools

• Responsible for developing and executing strategies that provide the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively
• Optimizes buyer interactions to build pipelines, relationships, and opportunities, and improve communication
• Requires knowledge and proficiencies in buyer behavior and go to market process to create continuous training opportunities through various methods
• Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts
• Uses sales metrics to identify and quantify effective sales strategies
• Continually evaluates and deploys new and improved deployment methods
• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions

Sales Operations Manager jobs in Massachusetts

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Manager, Commercial Operations and Sales Inventory – Orthopedics

Manager, Commercial Operations and Sales Inventory – Orthopedics

Sales Enablement Manager

Sales Manager, Continuous Monitoring Systems

Principal Sales Operations Manager

Sales Enablement Manager

Senior Sales Enablement Manager

Associate Director, Sales Enablement – AI & Technology Solutions

Sales Enablement Manager

Sales Operations Manager

Marketing Manager, Sales Enablement

Head of Sales Enablement

Sales Operations Manager

Sales Operations Manager

Director, Sales Enablement – ENT