Client Partner

• The Service Center Client Manager (SCCM) serves as a strategic leader and trusted advisor responsible for delivering exceptional client experiences and building strong, lasting partnerships.
• Acting as the primary point of contact for a portfolio of clients, this role champions client needs, drives process improvements, and ensures Service Center performance meets and exceeds expectations.
• The SCCM collaborates cross-functionally with Operations, Quality, Training, Sales, Client Services, and Implementation teams to translate client feedback into actionable solutions.
• This role plays a critical part in resolving challenges, supporting successful client launches, and maintaining service excellence during high-impact periods such as Annual Enrollment.
• Build and maintain strong relationships, ensuring client goals and service expectations are consistently exceeded.
• Lead proactive client meetings to review performance, identify opportunities, and align on strategic initiatives.
• Analyze service trends and root causes to identify areas for improvement.
• Develop and implement high-impact process improvements that enhance operational efficiency and client satisfaction.
• Partner with internal teams to enhance service delivery.
• Ensure alignment between client expectations and internal execution.
• Manage and resolve client escalations with urgency and professionalism.
• Prepare and deliver client-facing reports and presentations.
• Leverage data and storytelling to communicate performance, highlight successes, and identify improvement opportunities.

Client Manager

Account Manager

• Plan, organize and execute field-based product promotion activities in accordance with all applicable company and regulatory standards
• Participate in face-to-face sales calls with HCPs, distribution of product samples, and attendance at company/company sponsored meetings
• Meet or exceed goals and objectives for designated product portfolio and other KPIs within assigned territory
• Record sales call notes, tracking samples, and other territory management activities through company data reporting system
• Manage appropriate utilization of resources such as budget, samples, and peer to peer programs

Sales

• Provide leadership and strategic direction to a team of ABMs including managing B2B sales activities, meeting sales goals, objectives, and budget for the Region
• Coach, mentor and develop ABMs on B2B buy and bill, direct selling techniques and market strategies to increase and expand product demand
• Develop and execute comprehensive Regional sales plans and forecasts to meet or exceed quarterly and annual revenue targets
• Analyze Regional market trends, competitive insights, and customer data to identify opportunities for growth
• Collaborate with marketing and cross-functional stakeholders to execute National and Regional strategies
• Conduct regular field rides, coaching sessions, and performance reviews to foster a team culture of accountability, continuous learning, and customer‑focused selling
• Build and maintain strong relationships with dermatologists, plastic surgeons, medical spas, and key aesthetic accounts
• Recruit, hire, onboard, and mentor high-performing ABMs
• Maintain CRM documentation, forecasting accuracy, and pipeline management to support Regional planning and performance tracking
• Actively participate in and attend company sales meetings, national, regional aesthetic conventions and trade shows, regional calls, and field rides
• Uphold the highest standards of integrity, compliance, and professionalism in all business interactions in the role and team.

Aesthetic Regional Sales Manager

• Plan, organize and execute field-based product promotion activities
• Participate in face-to-face sales calls with HCPs
• Meet or exceed goals and objectives for designated product portfolio
• Utilize sales tools, resources, and supporting analysis to identify trends
• Record sales call notes, tracking samples, and other territory management activities
• Manage appropriate utilization of resources

Account Manager, Consumer

• Account Execution: Acts as the main point of contact for sold content campaigns, managing day to day tasks to ensure program success and positive client relationships. Proactively identifies and removes any roadblocks that prevent goals from being met.
• Project Management: Manages the full lifecycle of content campaigns. This would include owning the agenda for kick off calls, managing all client and partner deliverables, setting and meeting deadlines, communicating progress across all stakeholders, and ensuring a successful launch.
• Campaign Optimization: While campaign launch will be the Account Manager’s responsibility, post launch responsibilities include monitoring reporting and utilizing metrics to optimize active campaigns with publisher clients, ensuring accountability for performance and maximizing overall results.

Account Manager, Media

• Serve as the primary point of contact for assigned customers and partner organizations
• Develop and maintain strong customer relationships
• Translate customer requirements into infrastructure solutions
• Conduct recurring meetings with assigned branch leadership
• Support customers in Hardware and Operating Systems migration plans
• Coordinate the full lifecycle of infrastructure requests
• Manage ServiceNow requests and change activities
• Oversee delivery activities including cloud onboarding

Customer Relationship Manager – Infrastructure and Cloud

Outside Sales

• Develop an in-depth knowledge of the fixed gas & flame detection product portfolio via successful completion of required sales and technical training program and utilize this knowledge to promote the products to new and existing customers in the AMER region.
• Responsible for achieving agreed sales targets for the region by identifying sales opportunities in new and existing markets to meet or exceed business growth objectives.
• Build strong business relationships with distributors in AMER region.
• Manage and assess the performance of existing distributors.
• Identify and target new distribution partners for fixed gas & flame detection in the region.
• Identify key end user accounts in the territory and implement sales plan to support direct / via distributor selling structure to achieve sale growth.
• Meet regularly with existing customers and distributors and prospects in sales territory to understand their evolving business needs.
• Prepare customer specific business plan.
• Attend sales meetings and exhibitions in AMER and internationally as part of the AMER Sales team.
• Conduct sales presentations, customer training and seminars.
• Daily use of our CRM, ERP and other IT tools (in order to provide customer information, forecasts and reports).
• Work effectively with other internal departments: Marketing, Inside Sales & Customer Service, Field Service, Product Management, and Application Engineering.
• Attend conferences and professional association meetings and promote the group product solutions and brands.
• Monitor and report on market and competitor activities and provide relevant reports and information on weekly basis.

Territory Sales Manager – Gas and Flame Detection

Account Executive

• Drives sales for their portfolio
• Key activities include channel development, pipeline management, sales qualification, CRM utilization, dealer development, dealer contracting, dealer training, SG&A management and front line product support
• Drives monthly and annual sales goals and objectives, meeting sales goals for their portfolio and contributing to goal achievement
• Serves as the voice of the customer, encouraging all divisions to develop and deliver a dealer-centered experience
• Participates in industry conferences and related marketing opportunities
• Implements continuous improvement activities, delivering improved operational processes, increased efficiency, and improved sales conversion rates
• Engages with claims, marketing, clients and dealers to obtain market trends, competitive analyses, and competitive pricing feedback
• Maintains knowledge of contract terms and conditions and partners with underwriting and claims to suggest modifications to contract terms and conditions to improve the product
• Active participation on the Sales team

Sales Executive

• The overall management of a book of small to medium business accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals
• Consulting with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance
• Being the escalation point for both internal and external client issues

Client Account Manager

• Contribute to market research, generate leads and build relationships by organizing daily work schedule to call to potential clients
• Reach out to new potential clients through daily cold calling, email, and LinkedIn communication
• Arrange presentation meetings with potential clients and present our solutions
• Prepare commercial offers and ensure contracts to achieve assigned sales goals
• Build and maintain long term relationships with new and existing clients through daily contact and frequent visits
• Attend exhibitions/meetings to represent Teltonika and its products with solutions
• Work with an in-house built CRM System to log-in accounts, leads, contacts, and opportunities according to best practices

Sales Representative – Networking Solutions

• Serve as the primary point of contact for assigned customers
• Develop and maintain strong customer relationships
• Gather, document, validate, and prioritize business and technical requirements
• Translate customer requirements into infrastructure solutions
• Conduct recurring meetings with assigned branch leadership
• Support customers in developing migration and modernization plans
• Maintain customer communications including status reporting
• Coordinate the full lifecycle of infrastructure requests
• Monitor delivery schedules, dependencies, risks, issues, and escalations
• Support acquisition tracking and financial visibility for customer projects
• Drive continual service improvement efforts

• Manage a book of 500+ accounts and consistently achieve monthly/quarterly quotas.
• Build and maintain strong pipeline coverage through outbound prospecting, referrals, and territory plays.
• Enter every conversation with a clear POV and use structured discovery to uncover pain, decision criteria, and business outcomes.
• Partner across the customer lifecycle to improve activation, minimize churn, and identify expansion opportunities.
• Maintain high CRM accuracy and use tools like Gong/Tableau to strengthen deal strategy.
• Deliver accurate forecasts, surface risk early, and maintain multiple paths to quota.

Mid-Market Account Executive, Agent Software and Advertising

• Own and execute ZeroTier's global business development and partnerships strategy, building the partner motion from the ground up into a scalable, revenue-generating growth engine.
• Lead the go-to-market strategy and execution for ZeroTier’s MSP offering, partnering closely with Sales, Marketing, Product, Customer Success, and Leadership to drive adoption, partner readiness, pipeline creation, and long-term program success.
• Own partner-sourced and partner-influenced pipeline targets while identifying strategic opportunities with priority accounts and ecosystem partners.
• Build and grow a high-value partner network across MSPs, resellers, distributors, and technology partners globally.
• Cultivate executive-level relationships with key partners and strategic accounts.
• Develop partnership plans that identify logos, revenue opportunities and clear paths to expansion.
• Negotiate partnership agreements that align partner incentives with ZeroTier's growth goals.
• Design and continuously improve scalable partner programs, including partner tiers, incentives, deal registration, sales enablement, certification, MDF, co-selling motions, partner onboarding, and ongoing performance management.
• Establish clear performance metrics, reporting frameworks, and operating cadences for partnerships and business development efforts, regularly communicating pipeline, revenue performance, market insights, risks, and strategic recommendations to senior leadership.
• Collaborate closely with AEs, SEs, Product, Marketing, Customer Success, Operations, Finance, and Leadership to ensure alignment across partner strategy, pipeline development, enablement, forecasting, and customer experience.
• Serve as the internal voice of partners and the external voice of the market, translating partner and customer feedback into actionable recommendations across product roadmap, pricing, packaging, tooling, enablement, and operational processes.
• Develop the long-term operating model, resource plan, and hiring roadmap for a future global partnerships, channel, and business development team as the function scales.

Director – Business Development & Partnerships

• Build relationships with growers and become their trusted advisor
• Teach growers and retailers about Timac products and how our technologies can help them become more profitable and sustainable
• Actively Listen and understand customer concerns, needs and preferences
• Travel within your assigned territory meeting prospective and current customers and introduce our products
• Set up field demonstrations and Collect Data from them to generate future sales
• Represent Timac at growers’ meetings and industry events
• Develop your sales strategy to introduce our products to customers within your assigned area

Sales Representative – Agronomic Technical Consultant

• Engage with prospective customers through calls, emails, and community outreach.
• Develop and maintain a pipeline of potential new business opportunities.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Collaborate with team members to coordinate outreach strategies.
• Track activity and report progress toward established objectives.
• Maintain compliance with office and regulatory procedures.

Insurance Producer – Account Manager

• Strategically manage a portfolio of assigned agencies and accounts in alignment with the company’s business plan, growth objectives, and underwriting appetite.
• Analyze agency activity and premium under management to identify opportunities for profitable policy and premium growth.
• Execute company marketing, sales, and distribution strategies with clearly defined quantitative targets.
• Develop, communicate, and monitor regional growth strategies and goals that align with company objectives.
• Maintain a comprehensive understanding of insurance industry practices, standards, regulations, and competitive dynamics.
• Manage sales activities across assigned territory and additional designated regions, with business travel determined by organizational needs.
• Build and maintain close, consultative relationships with agency partners through regular in-person visits, agency meetings, and participation in professional and industry-related activities.
• Establish, monitor, and manage profitability goals for assigned brokers and agencies.
• Own overall production results within the assigned territory, with full accountability for meeting or exceeding annual company growth and performance goals.

Territory Sales Manager – East Region

• Serve as a premier strategic visionary and key driver of agency growth.
• Command a substantial portfolio of enterprise accounts, spearheading macro-level marketing strategies.
• Cultivate and own executive-level relationships with key client contacts.
• Expertly orchestrate internal specialist teams to ensure flawless delivery against strategic scopes of work.
• Develop clear, intentional scopes of work that align with agency capabilities.
• Proactively develop and manage strategic growth plans.
• Manage a team of Account Managers, providing opportunities for education and development.
• Lead quarterly performance meetings to support key areas of development.
• Assume ultimate ownership for the successful, on-time, and on-budget completion of critical client projects.

Group Account Director

• Define and execute a global CAD strategy aligned with corporate objectives, driving sustained double-digit revenue growth and market expansion
• Build, lead, and scale a world-class global CAD organization, including regional leaders and specialist teams; recruit, develop, and retain top talent
• Partner closely with field sales, product management, marketing, customer success, and partner ecosystems to execute integrated go-to-market strategies
• Drive global ACV growth, pipeline creation, and bookings performance, owning key KPIs including ACV, growth by segment, retention, and expansion
• Establish and lead a rigorous operating cadence including forecasting, pipeline reviews, and performance management across regions
• Analyze global market trends, competitive dynamics, and emerging design technologies to refine strategy and maintain market leadership
• Cultivate executive-level relationships with strategic customers, driving large enterprise deals, long-term value, and cross-sell/upsell opportunities
• Ensure global standardization and optimization of CAD sales motions, territories, and coverage models for maximum efficiency and scale
• Champion sales excellence and capability development, including advanced consultative selling, value-based engagement, and technical fluency
• Drive alignment of CAD strategy with digital engineering, PLM, and broader product development ecosystems
• Manage and optimize global sales investments and budgets to maximize ROI and strategic impact

Vice President – Global CAD Strategy, Sales

• Define and execute the overall strategy for Innovaccer’s Life Sciences business, aligned with company vision, goals, and growth objectives.
• Identify growth opportunities across the Life Sciences market, including expansion of existing solutions and development of new products, services, and partnerships.
• Lead the creation and execution of business plans that drive revenue growth, market share, and profitability within the Life Sciences vertical.
• Build and maintain executive relationships with key Life Sciences stakeholders, including pharmaceutical companies, biotech firms, CROs, and medical device organizations.
• Identify and pursue new business opportunities, including strategic partnerships and alliances, to expand Innovaccer’s Life Sciences footprint.
• Lead complex negotiations and commercial discussions with strategic clients and partners.
• Bring a strong point of view on customer needs, competitive landscape, and regulatory requirements (e.g., FDA, GxP) to inform product strategy and differentiation.
• Jointly define product direction and business plans for Life Sciences-focused solutions, ensuring alignment with market demand and compliance requirements.
• Partner with Product, Engineering, and Marketing teams to ensure successful launch, adoption, and scaling of Life Sciences solutions.
• Own OKRs and financial metrics (CARR, NPV + CARR) for the Life Sciences business.
• Oversee GTM planning, resource allocation, and performance management.
• Lead, mentor, and develop a high-performing Life Sciences team, fostering a culture of excellence, accountability, and continuous improvement.
• Provide regular updates to executive leadership on business performance and progress.
• Engage and grow C-level relationships across Life Sciences clients and partners.
• Leverage strategic partnerships to drive new client acquisition and expand client value delivery.

Market Leader, Sales – Life Sciences

• Manage a group of boutiques through sound business management and strategic planning, turning knowledge into focused action
• Proactively seek, maintain and update knowledge on each boutique’s status, seasonal & future plans to assess full online potential and further growth opportunities
• Unlock selection from partner community through tailored commercial deals, incentives, and operational solutions
• Manage offline/online sales against product deliveries and commercial performance expectations, working closely with merchandising and the wider commercial team
• Negotiate and plan markdowns with boutiques and ensure adherence to promotional activities Review daily/weekly/monthly boutique performance and Farfetch profitability
• Conduct regular business reviews internally and with boutiques
• Work with Business Development and Partner Implementation to onboard new boutiques or location expansions within existing network, ensuring boutique is online with right stock quality/quantity in a short time frame
• Ensure excellent service & follow up is given to both partners and final customers, working closely with Partner Service team, Production, and Operations to drive all service KPIs and ensure business needs are met

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Client Manager

Account Manager

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Account Manager, Consumer

Account Manager, Media

Customer Relationship Manager – Infrastructure and Cloud

Territory Sales Manager – Gas and Flame Detection

Sales Executive

Client Account Manager

Sales Representative – Networking Solutions

Customer Relationship Manager – Infrastructure and Cloud

Mid-Market Account Executive, Agent Software and Advertising

Director – Business Development & Partnerships

Sales Representative – Agronomic Technical Consultant

Insurance Producer – Account Manager

Territory Sales Manager – East Region

Group Account Director

Vice President – Global CAD Strategy, Sales

Market Leader, Sales – Life Sciences

Account Manager